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Level 1

28 points

Itunes 12.7 bug: every song is its own album

Devices: iPhone 7+ IOS 11.1, iPad Mini 2 IOS 11.1, iPhone 4s IOS 9

Since updating to iTunes 12.7 for Windows, albums of MP3's can no longer be grouped by album on my devices. Each song is appearing as a separate album.

NB: this is music being uploaded from my PC to my iPhone, not downloaded from iTunes or the cloud.

After uninstalling 12.7, deleting the .itl file and reverting to iTunes 12.6, (beware iTunes will delete all your device's ringtones and music), music is transferred correctly and groups by Album as expected.

Reinstalling 12.7 reintroduces the bug. Uninstalling and reverting to 12.6 reverses it.

I have seen others reporting the same issue.

Can we get confirmation that this is a known issue and will be fixed, please?

iPhone 7 Plus, iOS 11, null

Posted on Sep 27, 2017 3:43 PM

Best reply

Fan Boyd Author

Level 1

28 points

Posted on Oct 12, 2017 3:02 PM

@turintest2

As per the OP, this is a BUG that is affecting tracks uploaded to a portable device using iTunes 12.7. There is nothing wrong with the ID tagging, as demonstrated by the BUG not existing in previous versions of iTunes.

If you enter anything into the Album Artist field, your Apple branded portable music player will override whatever is entered into the Album field and group album sorts by this Album Artist field instead. You will need to duplicate the Album field into the Album Artist field for compilation albums as Apple branded music players are incapable of sorting by the Album field if you have multiple artists.

As above, this is a BUG, not a user tagging fault.

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74 replies

Fan Boyd Author

Level 1

28 points

Dec 8, 2017 1:40 PM in response to turingtest2

So we all agree this is broken: now how do we get Apple to fix this?

Being forced to maintain a mirror copy of your iPhone's music locally is too braindead to entertain.

turingtest2

Level 10

272,767 points

Dec 8, 2017 5:59 PM in response to Fan Boyd

Use the feedback link. Use a third party media manager.

tt2

Dec 13, 2017 11:16 AM in response to Fan Boyd

Same here.

Glutamen

Level 1

4 points

Dec 13, 2017 4:16 PM in response to mezzuzah12

True. Confirming that this "workaround" from mezzuzah12 works. Apple should fix this - looks really like a bug.

Jan 3, 2018 3:46 AM in response to Fan Boyd

Same here. Dragging to the library first and then dragging to iPhone is the only way it works. Previously I just dragged directly to my iphone and it worked fine.

Mar 20, 2018 10:56 AM in response to Fan Boyd

Same For Me

Oh Oh Apple, It's time to fix the bug !!!!

May 12, 2018 7:31 AM in response to FixMyBrokenApple

I share every single word of your frustration im soooo over being forced into using a certain really old pc i have to keep alive bec its also my main itunes computer