Photos in High Sierra Crashing when Editing

There is another discussion topic 'Photos crashing on people tab'. Seems the content is fairly similar to this one. I keep getting massive freezes and it's driving me nuts. This is what happens when I try to crop. Can't Apple fix this?

Hi WildRover

I'm also having photos crash with a dispatch queue error on my 27" iMac. Strangely though I am getting the error "GL0.low.run", not "GL0.high.run". This started after upgrading to High Sierra.

Photos will crash after opening and the crash thread varies but the error is always of this type:

Crashed Thread: 2 Dispatch queue: GL0.low.run

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

At the suggestion of someone replying to my message (Photos crashing with Exception on dispatch queue thread), I set up a new library and that seemed to work for almost a week. Then, it, too, started crashing with GL0.low.run errors.

There seem to be a small, but growing number of people reporting this dispatch queue error after upgrading to High Sierra.

Ken

Somewhat similar problems on my late 2013 iMac too. Photos was working OK until upgrading to High Sierra. Then it started crashing regularly. It could take anything from a few seconds to a few minutes before it crashed again. It seemed to struggle most with cropping, but could crash anywhere, anytime. Many, many crashes. Almost not possible to use for editing. Complete re-instal of High Sierra made no difference.

Sometimes it spontaneously closed, sometimes it would lock up, and sometimes it would cause the whole computer to go back to the log-in screen. And on occasion the screen would flicker or break up in various unusual ways.

It looked like it might possibly be a problem with the graphics drivers (the computer came with Nvidia GeForce GT 750M graphics) so I downloaded some High Sierra compatible drivers from Nvidia. Problem Fixed! Photos working again. Whoopee!

Then Apple put out an update and "bug fix" for High Sierra. When installed it rendered the Nvidia drivers no longer compatible and installed Apple ones instead. Problems back again! Nice work Apple...

Fortunately, Nvidia have kept pace and also quickly released newer drivers which are compatible with the latest version of High Sierra. When I install them Photos worked again.

Given that the Nvidia graphics are Apple original equipment, you'd hope that they'd talk to each other and get it sorted before putting out "upgrades". Ah well, it's working again... for now.... Fingers crossed...

I got them from the Nvidia site. They aren't apparently CUDA drivers as such but the description says that if you need CUDA capability (whatever that is???) updated drivers for that will be available later.

The version I got was 378.10.10.10.15.114 which stopped working once the High Sierra update was installed (yesterday or thereabouts?). However clicking on the "Check Now" button in the Nvidia Driver Management Preferences panel downloaded the newer 117 version which then worked again. I don't think that the 117s are available directly at Nvidia yet (I couldn't see them anyway). The panel icon appeared at the top right of screen in the row of icons (wifi, sound , etc)

They're listed as Beta drivers for the late 2013 iMacs. They're not perfect but - for me - they work 100% better than the default OS ones which just crash constantly. It's all a work in progress, but at least I can use Photos again now. I haven't seen any downside to using the Nvidia drivers but switching back to the defaults is very simple if needed (or presumably if Apple get some decent ones out)

Good luck with finding a solution that works for you.

Download location:

http://www.nvidia.com/download/driverResults.aspx/125379/en-us

From your experience, I suspect that there was a relatively short window of opportunity to install those .114 Nvidia drivers, and that it was probably closed again once the High Sierra update from Apple was installed.

When I installed the Apple OS update it disabled the .114 Nvidia drivers and wouldn't let me select them again. However, as the Nvidia support software was already installed I was able to get the .117 update through that. And then it all worked again. My guess is that if I tried to run the original package from Nvidia now that I'd get the same incompatibility message that you did.

With luck, either Nvidia will keep working on the drivers that are now apparently still in Beta version and/or Apple will fix up their default graphics drivers to suit Photos on our machines. I imagine that they have a backlog of different versions of graphics cards from various manufactures such as Nvidia and Radeon and writing drivers that can differentiate and cater for them all is probably a complex and ongoing task (at least I hope it's ongoing!). And of course it's always possible that it isn't just a graphic drivers issue and that there are other factors in the mix. Running the built in diagnostics tells me that the computer doesn't have any detectable hardware problems - but who knows how it all works now??....

Cheers (from Western Australia)

Apparently it seems that the .117 version can be downloaded directly from here (first link down the page). As he says, they're to be regarded as "experimental"!!

They're presumably not exactly designed for my spec of machine but they do work a whole lot better than the default Apple ones. So I'm prepared to take the risk.

https://www.tonymacx86.com/threads/nvidia-releases-alternate-graphics-drivers-fo r-macos-high-sierra-10-13-0-378-10-10-10…

same problem, in crop editing, freezes and then crashes. And I have a brand new MacBook Pro, just purchased for a lot of money. Really, really frustrated. Did not have the problem on my 5 year old Mcbook Pro.

Thanks for the tip about sending the crash report. Whenever I am trying to edit, everything freezes. But also, getting a lot of pixellation on the photos screen and on my main screen. As soon as I quit Photos, it all comes back to normal. Really frustrating.

Seeing something similar. Very frequently when I try to crop an image my entire computer freezes and must be restarted from the power switch. Haven't seen anything like this before - especially with the entire OS freezing.

LIke others here, I am hoping this is a work in progress for the tech people at Apple. I have abandoned Photos for now. As soon as I download any, I export them to directories, and I'm back to using PSE, an outdated version, but still working. If Apple don't come good on this, I'll have to look for alternatives, and quickly.

Luckily I haven't had any OS problems but Photos just gets worse and worse the more I use it. Beyond the retouching and editing issues I experienced soon after the 10.13 upgrade I'm now getting more and more Photos crashes - at first when editing but now just viewing! I've decided to put my work on hold until it's fixed by Apple. I love this app and have many photos tied up in it.

I've rebuilt the Photos library and just not opening it anymore. I recommend everyone stops fiddling with it and waits...