iphone 8 plus wifi issues

is anyone having problems where wifi keeps dropping out and back on on iphone 8plus? i know it’s not the WiFi connection in the house as no issues for anyone else in the house running phones, streaming films etc.

Posted on Sep 28, 2017 2:26 PM

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Posted on Nov 23, 2017 11:50 AM

I had the same problem with WiFi not auto connecting then falling off. I went into settings > WiFi> I selected my WiFi connection and tapped on (I) I saw the Auto Join was disabled. I think this may have happened during the last update. It fixed my problem

119 replies

Dec 3, 2017 5:13 AM in response to AbhishekPriyadarshi

I opened a case with Apple, followed below steps which worked for me.


Installed 11.2 yesterday through phone (don’t upgate through phone).


Steps

1. Take a phone backup on computer through iTunes

2. Restore phone (iPhone 8 Plus) through iTunes In desktop. It was approximately 2.75GB

3. One done, setup the phone as a new iPhone. Don’t restore from backup at this point.

4. Once all the phone setup done, restore the backup taken in step 1.

5. All done... earlier my wifi speed was showing ~8mbps. Now it is showing ~40mbps


I hope this will help!!

Nov 3, 2017 2:55 AM in response to RobFromMars

There is a new setting in iOS 11 called "Auto-Join" which you can find under the particular wireless netowrk you have joined. It seemed that on my iPhone 8, it was not enabled, so everytime my iPhone 8 left the network or went to screen-off, it left the network and did not rejoin.


On the other hand, my iPad and iPod touch had the auto-join enabled, hence no problems.


Mac had no problems either.

Jan 6, 2018 2:30 AM in response to Adellacollins

I was having the same issue !

Now my issue is to every Wi-Fi network I connected to I got both the options

Auto-Join

Auto-Login


By definition and working Auto-Login should show up only for Captive networks like when you go to a hotel and you are presented a page to register for their WiFi


So I Performed a Restore as NEW using iTunes


And instantly that fixed the issue


Now if you have a backup of your data and then restore the backup you will get the same issue in your Wi-Fi !

The solution -> Forget your WiFi and Reconnect ! It should work !

Sep 29, 2017 7:55 AM in response to Kate77L06

Hello Kate77L06,

Thanks for using the Apple Support Communities.

I see that you are having an issue with the Wi-Fi connection dropping on your iPhone 8 Plus. I definitely want to make sure that you can use Wi-Fi without any issues, so I'm happy to help.

I suggest going through all of the steps in this support article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network .

Let me know if you have any questions.

Have an amazing day!

Feb 9, 2018 10:10 PM in response to Kate77L06

I had problem with the WiFi and in general loading issues! I had the loading or the spinning wheel all the time next to the WiFi symbol and I tried all the methods here and they didn’t work!

If you see that spinning wheel, I ask that you look at this website

https://www.google.com/amp/s/www.iphonetricks.org/8-ways-to-fix-the-iphones-alwa ys-loading-spinning-wheel-internet-connectivity-indicator/amp/

For me doing steps 1,2 and 3 fixed it, at least as of now! I also flushed the RAM memory out!

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iphone 8 plus wifi issues

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