Messages doesn't work with Google Hangouts after High Sierra Upgrade

The strange thing is, is that I am able to reply to google chat when the notification pops up. But if I attempt to reply via the standard messages app window it gives me that error "Support for the targeted service Google Talk has been discontinued"

I tried adding two more accounts and they show up under Internet Accounts with an option to configure in Messages but they do not show up in the Messages app under Accounts. Was there anything you did special to get the two to work for you?

Hi,

In Sierra you HAD to add the Google account in Messages before it could be added in Internet account (or Mail was enabled there) and this used to cope with the fact two servers were used.

Trying this in High Sierra does not work and you have to delete all Google items in System Preferences > Internet account.

Add the Google item and Enable for Mail (You cannot add Messages here as the option no longer exists)

Add a Messages Account under Other. (Scroll the right hand pane)

9:36 pm Monday; December 11, 2017

Hi,

I used Automatically find Server and Port

8:24 pm Tuesday; December 12, 2017

Hi,

System Preferences > Internet accounts

Scroll the right hand pane down until you can see to Add Other accounts.

Choose Messages.

You will then see the panel Tngirl14 has posted.

8:20 pm Sunday; December 17, 2017

Thanks. Still no dice. Same issue. It gets added in Internet Accounts, but not messages.

The Configure in Messages button doesn't do anything.

I've tried all the steps in this post and still nothing.

What is interesting is I was able to add a brand new gmail.com hangouts account to messages with no issue. It is sort of like there is something that is blocking the addition of an account I used to have.

OK,

For what happened was this.

I tried using the Add Jabber option in the Messages Menu as in Sierra you had to add the Google account in Messages and then activate the Mail option in Internet Accounts (It had to be added "First" to Messages before Internet Accounts had Mail activated as they used Separate servers).

This showed me a Google Buddy List but I could not see an Account in Messages or Internet Accounts, nor could I access the Buddy List to send a Messages from the Buddies.

I tried all sorts to remove the account including trying to set it up in Internet Accounts so that the Buddy List would link to an account, and also removing the account but deleting com.apple.iChat.Jabber.plist in the ~/Library/Preferences folder.

Eventually after trying with the App being shut down whilst I did the .plist deletion and a NVRAM reset as well I eventually got rid of the account/Buddy List in Messages.

I was then able to add it in Messages as an "Other > Messages" account when the item was then added properly to Messages in the Accounts Pane of Preferences and showing a Buddy List I could access.

I would start but deleting the com.apple.ichat.Jabber.plist (Drag it to the the trash whilst the App is shut down otherwise the .plist is still being used)

hen try again in Internet Accounts.

8:57 pm Monday; December 18, 2017

Hi,

Open a Finder window.

Use the Go Menu.

Choose Go to Folder and put in ~/Library/Keychains

Highlight the Login one then use the CMD + i Keys together (Get Info)

Check you Own this file and have Read and Write Permissions to it.

8:09 pm Thursday; December 21, 2017

Hi,

Quit Messages.

Open the Folder ~/Library/Preferences

Find com.apple.iChat.Jabber.plist and drag it to the Trash (it will get remade later)

Go to Internet Accounts and Delete the Messages account for Google Hangouts.

Now restart the computer with a NVRAM reset

How to reset NVRAM on your Mac - Apple Support

Open Messages.

Open Internet Accounts and Add a new Other Account for Messages.

Your Google ID here should match the way it is displayed when you login to the Web Mail page for Google. (Mail will tend to except @gmail.com or @googlemail.com but Messages will not)

Make sure the Messages Accounts has the "Automatically find Port and Server" ticked.

I use SSL ticked and have my Google setting to allow "Less Secure Apps"

This is in your Account settings for Privacy and Security (from the drop down from your icon at the Google Web Mail page (or other Google web login).

I have been using this since Google brought out the Oauth Tokens they claim are more secure than SSL (Also originally Apple did not seem to recognise them either)

9:00 pm Thursday; December 21, 2017

Humm,

IF you are nor setting Less Secure Apps at Google I would try deleting any Google Oauth tokens from the Keychain.

Quit Mail and Messages before doing this so that Mail is not "holding" on to them.

7:55 pm Friday; December 22, 2017

I just accidentally realized this and I can't possibly describe how ****** I got!

Technically replying is possible and working, they just crippled the application so that it refuses to send messages. Following this "workaround" I just lost the ability to receive Google Talk messages completely.

I have sent product feedback and I encourage all of you to do the same.

My Hangouts is functional as well, but if you're having issues with a google product with a new update. It's always best to check the spec requirements of your applications to see if they'll function on a new OS regardless Mac or PC.

I am having the same issue - It seems like a combination of the GTalk service being depreciated and High Sierra don't play well together. I no longer get the option to add a google account to the messages app.

Exact same thing here. I get messages, can't respond in the app, but can respond via the notification pop up. This really feels like a bug on Apple's side or they removed the feature and some of the support but if you had the accounts active before the upgrade it still sorta works. I'm hoping for it being a bug that they fix as using hangouts via the web is pretty clunky.

When I saw this I thought "that's crazy and there is no way that works", but in testing, what do you know, it does! (Sorry!) That makes no sense.

What is interesting is I have three Google accounts. Two work in the application (gmail and a G Suite account) and one (a different G Suite account) doesn't. The notification reply does work for the one that doesn't.

I also can't seem to manage the one account that doesn't work anywhere. It doesn't show in either the Messages preferences nor the System preferences for accounts.