Level 1

26 points

Messages doesn't work with Google Hangouts after High Sierra Upgrade

The Messages app doesn't work with Google Talk after I upgraded to latest version of MacOS - High Sierra. Now when I attempt to use Messages to chat via Gchat, I get the error "Support for the targeted service Google Talk has been discontinued". This is not a change on the Google side of things. This is specifically related to MacOS. I have other computers not upgraded where it DOES work.

I removed the Google Account from the System Preferences and added it back and now I can't use it for Messages - the account just doesn't show up in the Messages preferences. I tried to add it again as Jabber accounts and that doesn't seem to work AT ALL.

Really bummed I upgraded. I use Messages all the time - it's my number one app. I used it to chat, text and apple message. Now I can't...

Does anyone know how to get Messages to work with Google again?

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Sep 29, 2017 8:21 AM

Top-ranking reply

vr5150

Level 1

9 points

Posted on Oct 1, 2017 6:34 AM

Here is how you fix it

I figured out a solution for GTalk to work on High Sierra

Go to system settings and go to Internet Accounts and delete your google account.

Open Terminal

find ~/Library/Preferences -name "*iChat*" -delete

then

rm -rf ~/Library/Caches/com.apple.Messages

then

rm -rf ~/Library/Messages

and reboot

You must make it less secure for it to authenticate.

https://support.google.com/accounts/answer/6010255?hl=en

Now open Messages and add your google account via Jabber. Then go to preferences in Messages and go to Accounts and go to server settings and make sure settings are as follows:

Server: talk.google.com

Port: 5223

Check Use SSL

Then go to Account Information and Enable this account

I rebooted again and then opened Messages and made sure my buddy list was there.

Then I went to System Preferences and go to Internet Accounts and add your google account.

Upon doing this a message popped up for me asking to Add Google Talk to Messages and WHOA it is working.

I can now send and receive messages, have my calendar and everything as before.

Before this I could receive messages and see buddies but couldn't communicate with them.

View in context

42 replies

Sep 30, 2017 5:31 AM in response to rahhb-a-star

in Messages when you want to add an account you don't have options to choose the type, just @iCloud, @mac, etc

stowellt

Level 1

35 points

Oct 1, 2017 4:52 PM in response to vr5150

Do you have to re-enter your password every time you restart or wake after sleep?

Oct 2, 2017 9:50 AM in response to vr5150

I tried this but my gmail still does not show up under Messages -> Preferences. I am not sure if this is because my iCloud email is the same gmail address or what.

JRapacz

Level 1

4 points

Oct 3, 2017 8:29 AM in response to vr5150

This is not working for me. As soon as I change the server name to talk.google.com the entry is blanked out from the messages app.

Oct 3, 2017 1:38 PM in response to vr5150

But, @vr5150, you have to go through your earlier process (outlined above -- and linked) as well, too?

Re: Messages doesn't work with Google Hangouts after High Sierra Upgrade

es3t

Level 1

12 points

Nov 8, 2017 2:06 PM in response to vr5150

I disagree. I disabled 2Auth on Google to have this option enabled and set "less secure for apps" , but STILL I need to renter password each time.

esieens

Level 1

11 points

Dec 11, 2017 11:46 PM in response to Ralph-Johns-UK

When adding a new Message account, how do you set it up? Which server information did you use? Thx

Dec 20, 2017 10:09 PM in response to yonibarkan

Somehow I managed to receive/send messages. But now It is asking google talk password repeatedly. It seems It cant store the password in keychain.😕 Do anybody know how to solve this issue?

Dec 21, 2017 4:36 PM in response to Ralph-Johns-UK

That did work for me for my straight up @gmail.com, but not my G Suite accounts. It never connects when I set the 'automatic'.

Thoughts?

Sep 29, 2017 2:37 PM in response to The Jack Burton

No, the two that worked had been working prior to the upgrade to 10.13 along side the one that now doesn't work.

The only thing I can figure is the one that doesn't work is a true 'hangouts' while the others still have G Talk active (or vice versa). I've not had a chance to verify.

My settings windows look similar, but in the messages app, I see the two that are still working. I don't find the one that doesn't anywhere in either settings app.

Dec 22, 2017 11:55 AM in response to Frank Bravo

Humm,

IF you are nor setting Less Secure Apps at Google I would try deleting any Google Oauth tokens from the Keychain.

Quit Mail and Messages before doing this so that Mail is not "holding" on to them.

7:55 pm Friday; December 22, 2017

 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 11.x and an iPad (2)

Tngirl14

Level 1

4 points

Dec 12, 2017 6:31 AM in response to esieens

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Messages doesn't work with Google Hangouts after High Sierra Upgrade