When I try and use my phone normally the screen comes up very blurry, you can see it is the most recent contacts black and red, missed calls, etc, just no way to do anything with the screen. I can use Siri and call that way but the other is not legible at all. Anyone have suggestions?
iPhone 7 Plus, iOS 11
The restart worked. I turn off my phone every night and the next day the blurry was back. I’m afraid to try the restore. Need Apple to fix this problem with an update or let me go back to a previous IOS version.
The restart worked. I turn off my phone every night and the next day the blurry was back. I’m afraid to try the restore. Need Apple to fix this problem with an update or let me go back to a previous IOS version.
Restarting works for my phone - but I've had this same problem twice in the last week. So, what is more important to me is understanding the cause so that I can keep it from happening again. In my case, all screens were fine except the phone screen, which was blurred and had no functionality. I am using iOS 11.0.2.
Precisely my problem. This has happened to me at least a dozen times in the past 3 weeks. My question is why are Apple people quiet on the issue??
I had to help someone with this yesterday. I was working on this remotely, so I wasn't able to see what was going on, but the problem seemed to be caused by a corrupted record in the Recents list - two calls had been combined into one.
We solved it by:
1. Closing all the apps as discussed in Re: Iphone 7 plus blurry screen when using phone mode
2. Powering off the phone and restarting
3. Clearing all the Recents history - see Delete the call history on your iPhone - Apple Support Note that we had to clear all the history - it wasn't possible to just clear the probably corrupt entry as this just recreated the fuzzy screen.
The restart worked. I turn off my phone every night and the next day the blurry was back. I’m afraid to try the restore. Need Apple to fix this problem with an update or let me go back to a previous IOS version.
Me again, I'm going to try the new IOS 11.3 to see if it helps. Hope so since it's still happening. I did a soft reboot too and that didn't help.
My problem also - currently on 11.0.2 and this started happening in the past week or so. Nothing out of the ordinary happened with the phone not dropped or apps updated. The blurry phone screen just started happening and can be fixed by a reboot. Problem is I now have to reboot too often to use the phone app on my iPhone. Very annoying.
Will try updating to 11.0.3. Surprised Apple is quite on this.
Thanks for all the replies, I know Apple has to be working on it. Another "quirk" I've found is that when reading text messages and I try to arrow back to my list of recent messages and I click on the top arrow back (to get out of the last message sent and be able to send messages to another person) instead of taking me back to that list my phone rolls backwards several messages on the same person I am just finished texting. So then I either have to roll down to be able to send that person another message or click the arrow button again to get to the list of texts to choose another person. This is also annoying. Doesn't happen all the time but more than half the time.
I have this problem too after the last update, can do anithing just hard restart, this is ridiculous and not expected from Apple, please solve this problem evreyone I know that has the new IOS has experienced this issue, please fix it or let us know what setting triggers this problem
thanks
As I learned from someones post and have posted my experience, the following will get you back on track in about 5 seconds.
This happened to me once and solved it once this way: Double click home. Swipe left/right until phone app is on top. Swipe up to close. Opened phone and it was working normally.
Sure this is a work around but it is simple and quick. Apple will fix it in the next update.
I really want to hear from someone saying "Yes, it worked for me." or that it didn't work.
That was only a temporary fix for me. It came back, over and over. I clear the cache and turn my phone off every night, it would be back the next day. I did update to 11.03 and so far it hasn't done it again. But then I don't use my phone that much.
They NEED to fix this. This is a safety issue. If someone is unable to make an emergency call because of this, they are negligent for not addressing this problem. It is potentially the most important use of the phone. Hope they fix it soon...
I called Apple and the person I talked to was not personally aware of this problem. She looked on their system but it wasn't clear to me if others are aware of it. She said that if enough people have this issue they would work on it. My suggestion is that everybody here contact Apple to report the fail. It was quite easy for me to talk to a person there. The button that I clicked said that a someone would call within two minutes. The actual time was about 15 seconds.
I suggested to her that Apple contact the people here that have the problem frequently to get a better idea of what is going on.
The one time that I had the blurry screen was using 11.0.3.
Any resolution on this? I have a user at work with this same issue. iPhone 6S running 11.0.2. Blurry when in contacts and he is saying the bottom row app names all disappeared at the same time the blurriness started.
You mean beside the double click home and swipe to close blurry app method?
Everybody here needs to contact Apple to report their experiences. This will let them know many people are having this issue and may prompt them to work to solve the problem. I wouldn't expect a fix before the next revision.
I contacted Apple and the technician said that sometimes the downloads don’t upload properly and it causes problems. She had me go thru ITunes with my phone connected to my computer and re download it. I don’t know if this fixed the problem or not since my phone doesn’t always have the blurry screen but I’m hopeful.
Iphone 7 plus blurry screen when using phone mode
