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I have a friend after was restoring his iphone to ios 11 and he can't activate his iphone.
Always get the error 0xE800013 iphone couldn't be activated try again later.
The same when i try to activate it on wifi.
tried other PCs and other cable.
What is this error and how to resolve this problem ???
iPhone 5s, iOS 11
Hi chiaraChiara,
The issue with BasimMichel seems closed as his device is not recognised by Apple. However, we are tracking a similar issue here. You may want to follow the steps mentioned in the thread & see if it works. If it does, please update that thread.
Thanks.
Firstly, Thanks for your interest.
Secondly, This problem appears when he tries to update his iPhone 5s from ios 10.3.3 to ios 11. The process goes ok but at the last step when the iPhone shows the Hello screen when it supposed to be activated this error message appears. This means there is no problem with Windows or iTunes or drivers. He tried another computer but he gets the same error message.
When he tried to contact Apple they asked him to provide his IMEI
and when he did that he got this message
Apple recommends these steps for 0xE errors.
Then you need to contact Apple support. They can be reached at 1800MYAPPLE
Hi,
I have the exact same issue with my iPhone 5S. If you have resolved it, kindly share.
Thanks!
The only solution for now was getting back to ios 10.3.3 and after apple disabled this ios now it's not safe to try because if this error occurred again he won't be able to get back to 10.3.3 again
Guess the device was not meant to be available in the market. If he has got the invoice, he can produce it at the Apple Store and resolve it.
Hi everybody,
I am facing the same issue with my Iphone 5c.
The problem appeared after updating to IOS 10.3.3.
Is there any new development about this problem?
Thanks!
Error 0xE8000013 try again later
