(High Sierra) Dock Icons get missing at all the time

Does anyone here get the problem of missing icons on Dock (High Sierra, 10.13 (17A365))?


User uploaded file


I have tried many solutions, as such

1. restart Dock Dameon: "killall Dock"

2. reset Dock profile into default stage.


This happened at all the time even though I have performed a clean installation. I have got 2 devices: MacBook Pro (Late 2013) and iMac 5k (Late 2015); all macOS High Sierra 10.13 (17A365) updated.


I am quite sure this is one of bug that Apple should be addressed ASAP.

MacBook Pro (Retina, 15-inch, Late 2013), macOS High Sierra (10.13)

Posted on Oct 1, 2017 1:11 PM

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Posted on Nov 21, 2017 10:17 AM

My icons were disappearing from my dock after High Sierra also.


An Apple Support Senior Advisor had me.


In Menu > Go (press option) > Library > Preferences

Find and remove "com.apple.dock.extra.plist" and "com.apple.dock.plist" then restart.


Seems the preferences for the dock were messed up. Hopefully this helps.

82 replies

Jan 5, 2018 9:18 AM in response to atlonxp

Don't be so sure about that atlonxp,


Today is January 5th. I have just installed High Sierra because there was a very persistent message (even inconvenient) on the top right of my screen. After a daily fight to get rid of it in a gracious way and overcome by fatigue, in order to pay attention to my own work, I just gave up after a few months and upgraded today. Now I have the same problem: lack of several icons on the dock! No Apple didn't address this bug yet!


The thing is that Apple gets more and more expensive, and more and more problematic. I'm really almost done with them, after purchase 1 iPod, 2 iPhones, 3 iPads, 2 iMac, a Macbook Pro and lots of other things including software that now doesn't work because they "upgraded". Apple is not answering. Apple is leaving their men behind. I'm very sorry.

Jan 25, 2018 9:19 AM in response to cbegin

There's no such thing als "Apple's support for this". At least not in these threads here. It's a user-based discussion&help group.
If you still have Apple Care, they will try to take care (just call them, they are nice guys). But in this case, it's a software bug - and unless they work on it on the developer level, they won't be able to help you either.


Quality of Apple products and software should be addressed as a No.1 issue by the company. Everyone knows this isn't the case right now. This is a showstopping error if it continues. But if they have ears to hear, they know this already.

Feb 19, 2018 5:36 PM in response to TA_Allan

Sorry TA_Allan (spelled you wrong in my previous rave of your post, my bad)


Yours is both the simplest and only solution that worked for me. I do have a weird arrow pointing to the new (proper) icon (telling me it's a copy?), but I'm much happier to immediately recognize my most-used applications. Gracias! (btw: my mac genius husband, who is totally blind and whose mantra is "for crying out loud, stupid sighted people, open your eyes" obviously couldn't care less about the generic icons. He's my go-to for most techie quirks, but for this one I had to crowd source.


Thanks to all of you for taking the time to share your fixes.

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(High Sierra) Dock Icons get missing at all the time

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