FTP No Longer works in High Sierra?

I use a Bizhub C250 and updated to High Sierra. It is now impossible to connect over FTP for scanning.


This is a big expensive scanner I use for my business and everything has come to halt until this is fixed. Why in the world did they remove FTP from the OS? Is there some way that I can get it back?


Has anyone else encountered this? Any help would be greatly appreciated.

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS Sierra (10.12.3), 32gb Ram, 3tb

Posted on Oct 2, 2017 12:24 AM

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22 replies

Mar 10, 2018 4:06 AM in response to Tim Quinlan

Solved for me using the Dell 3115cn in my case as the scanner. I started with this thread to get to the final solution. I too fell foul of apple removing the FTP capability in High Sierra. I followed advice given here and used the FTP server app, but had a couple of further fixes to apply in my case that may help others. I found the Dell troubleshooting page helpful on the error codes How to Troubleshoot Unable to Scan Over the Network on the 2135cn / 1355cnw / 3115cn / 2355dn / 2145cn / 2155cdn / C3765… This helped me track down the two issues I had in turn. My first issue was a log in issue (016-781 SMB/FTP Error). This actually turned out to be my anti virus firewall blocking the login. Don't know why this wasn't an issue before the High Sierra upgrade but you may need to make sure you allow the connection through the firewall. I turned it off to test in the first instance. Then depending on your software you can tweak from there. Then my second issue was a folder path issue. (016-783 SMB/FTP Error) This was solved using the advice in this thread, by removing the server path name from the scanner settings and only populating in the FTP server app. I Changed the port as advised in this thread from 21 to 5000 (In my case following the Dell allowed range) as port 21 no longer supported. Double checked folders were shared on the mac and remote connections enabled in the sharing settings. Then all was good again. I do hope this helps some of you if still struggling. Matt

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FTP No Longer works in High Sierra?

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