FTP No Longer works in High Sierra?

I use a Bizhub C250 and updated to High Sierra. It is now impossible to connect over FTP for scanning.


This is a big expensive scanner I use for my business and everything has come to halt until this is fixed. Why in the world did they remove FTP from the OS? Is there some way that I can get it back?


Has anyone else encountered this? Any help would be greatly appreciated.

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS Sierra (10.12.3), 32gb Ram, 3tb

Posted on Oct 2, 2017 12:24 AM

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Posted on Dec 29, 2017 7:05 AM

This is the FTP software that I am using. It works flawlessly for me, once I got the settings right. The set-up for me was :

• Create a folder to receive the scans - I created a "Scans" folder on my desktop.

• Go to the System preferences/Sharing and make sure file sharing is on and that "Scans" figures amongst the shared folders with your user having read/write privileges. Others can be Write only (DropBox) if required.

• On my printer, set up an FTP contact pointing to ftp://192.168.xxx.xxx/Scans/ (the address of my computer) and port 2121 in passive mode.

• In the FTP server app, point "Server root:" to /Users/your user name/Desktop (no final slash) and port 2121. I left "Anonymous:" at Read & Write. Other settings to taste 😉. Make sure the FTP server is running.


This is my working setup for an Epson Workforce Pro WF-5620 printer/scanner.

I have two Kyocera Copier/Printers also working with this, although I can't confirm that the settings are exactly the same as they are not on my local network, and I can't access them from where I am at the moment.


Hope this can help you out in some way 🙂

22 replies

Dec 1, 2017 7:51 AM in response to Tim Quinlan

I have a Kyocera TASKalfa 2551ci multi function machine. I have been using FTP for many years and no problems. Unfortunately, FTP is no longer supported with High Sierra. I tried the suggestion of downloading the 3rd party FTP software but could not get it to configure with my Kyocera. I then spoke with the Technical Service at Kyocera and they told me the best option was to use SMB. In the past SMB did not work with my machine and my mac but now does. Here is how I set it up:

On my mac, System Preferences/Sharing then check file sharing, then click options and make sure you check "Share Files and folders using SMB" click done. That should bring you back to the screen with a "Shared Flolders" column. Click the plus sign and then add the folder that you want to scan to. Note: on the sharing screen under computer name you will see the official name of your computer. You will need this exact name for setting up your scanner "host name"

On my Kyocera under machine address book i add a new entry and then enter the info under the SMB section:

Host Name: is the exact computer name from the mac

Port: I don't think it matters but the default on mine was "445"

Path is the folder name and mine is: Scans

Login is the username and password you use to login to your computer.


Hope this is helpful!

Dec 28, 2017 9:49 PM in response to ryancatering

I have a beautiful old $15,000 dollar Fujixerox Document Centre printer complete with A4 / A3 scanning and printing. Worked a treat until the other day when Apple decided that FTP was no longer worth holding on to. I have spent the last few hours trying to get SMB to work but no combination of guesses gets the documents through to my server.


The cruel thing for me is that on my computer, I can easily enter an address and get the shared folder where documents used to be stored to come up.


I cannot see any alternative but to ditch the latest OS "upgrade" from Apple and go back to a version of the Server Software that actually had all the familiar protocols in place, like "File Serving" and "FTP". Still valid protocols and for me, could go on working forever.


There is an old saying: If it aint broke, don't fix it. Apple just can't resist the temptation to fiddle with things that are not broken and in the name of progress, break them.


Do you have any ideas about how to get the SMB to actually work?

Dec 29, 2017 5:41 AM in response to Peter Marsh

The alternative is to not "ditch the latest OS upgrade from Apple" and apply some of the solutions above. I have successfully got Kyocera and Epson network printers working fine on High Sierra, both through FTP (with the third party application) and natively with SMB, so there are working solutions if you care to take the time to find them. My solution to SMB was more or less here, but I still had to tweak it a bit. I guess it depends on your printer and network setup…

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FTP No Longer works in High Sierra?

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