Lightning Digital AV Adapter iOS 11

Get help

Find out what to do when you have the following issues.

If you see video but can't hear audio

Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.

If an app doesn't display video or play audio

The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.

If you need help with other issues

1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
4. Make sure that you have the latest version of iOS.

For more help, contact Apple Support, to set up service for your:

• iPhone
• iPad
• iPod touch

About Apple Digital AV Adapters for iPhone, iPad, and iPod touch

Updating to IOS 11.2.5 fix the problem, not sure if netflix update their app, but the last netflix update, I still cannot play Movies from phone to TV via Digital AV, but after updating my IOS 11.2.5, just have a hunch that it will work, due to some security bug patch which I think related to the communication between IPhone and Digital AV... story short, I tried it this weekend, and walahh.. it works... though I feel the video stutters on my 4K(though it output a 1080p), but doesnt have problem on my 32 inch 1080p TV.

and Im referring to downloaded Videos.. tried it on few series, but I guess it will work on movies too..

It also play without also playing the video on my phone.. it works with the phone screen saying "playing movie on tv" or something similar. also the phone screen would automatically turned off. thus preserving the Display life when not needed.

Im using Iphone 6S.. which after IOS 11 update does not work.. then its now working(after the update)

I don't work for either Netflix or Apple, but this is the most reasonable explanation. Some things that I do know:

I have verified that I can still use an IOS 10.x Ipod to stream Netflix downloads to two different TVs using the Apple lightning-to-HDMI adapter. I cannot use these same adapters to watch these same movies in Netflix on any of my 11.x iPods or iPhones, and my family has several.

Second: the symptom, running in Netflix and streaming audio but not video is 100% compatible with HDCP-incompatibility problems that I have seen with a variety of devices going back at least 5 years. Without wanting to explain what HDCP is and how it works, it was designed to protect digital content, by _trying_ to ensure that a pirate can't put a recording device between the source (your iPhone) and the TV.

My guess that the weak link in this chain happens to be the Lightning-to-HDMI converter, which actually contains a small ARM computer and it quite likely NOT to be considered safe enough to protect digital content. That said, it is also certain that what has changed in my configuration is the IOS software, not the adapters. Without having been able to find any place where Apple admits to having "fixed" the IOS driver that talks to that adapter, that is far and away the most likely cause that this PhD computer scientist can identify.

I would not wait for this to get "fixed." If anything, the digital content protection people consider the IOS 11.x solution a fix of the previous hole that may have - and probably did - allow people to illegally copy protected content. I doubt that Apple is going to rush to find a way to get an HDCP-compliant adapter to market, both because it will be very hard for them to hit the already-getting-expensive price point of the current adapter and because none of the major competitor phones provide any similar ability to stream content over a wire, without relying upon some sort of existing networking infrastructure (with the POSSIBLE exception of SAMSUNG phones being able to talk to SAMSUNG TVs. On my Galaxy 6S, though, this seems to be a lot like Chromecast, in the sense that the phone doesn't send the content to the TV, it just brokers a connection between a wireless router and the TV.)

I hope I'm wrong.

I encountered this problem just the other day. The solution is the same as many people complained about iOS 8.2 causing interruption of HDMI video. You need to backup your device and do a restore which will reset some internal setting that is corrupted. I even did a DFU restore to ensure successful outcome. Works perfectly now. See this for more info on DFU mode DFU Mode - The iPhone Wiki

good luck

anmcelroy wrote:

. PLEASE FIX!!!!

We cannot fix anything we are just users like yourself. You are not addressing Apple here.

If you have not done so, turn off Screen Mirroring on the iPad. Then try to play a video from Netflix, it should automatically output the video to the TV without mirroring the screen.

Seems to be the case...talked to Netflix and they say they are working with Apple to fix the problem, but I bet you are right that the Netflix encryption isn't talking to the mini-computer inside the adapter anymore with the new IOS. Netflix have said there is no timeline for a fix.

Y E S !

Netflix just updated their app and finally I T W O R K S !!!!

Downloaded content look great on my projector, fed by the lightning HDMI adapter.

It may be happening yes, but its not caused by Apple enforcing DRM. Apple cannot unilaterally enforce DRM on 3rd party Apps as they do not own that content, and have no legal basis to protect it. Its entirely down to the App developer to let their app content be mirrored or not and enforce the DRM protection.

Netflix has been known to have mirroring issues through its App over the years.

There's a difference between not happening, and the reason its happening is due to something Apple did.

I would think that if this was a generic Apple thing, it would be happening across the board with all devices, and not just a very minor portion of them.

I can agree with Michel in that it may only be happening with second generation 12" iPad Pros, mine is a first gen 12" iPad Pro and as said works fine.

Erase your device and restore it from backup.

As I mentioned above, this resolves the playback issues.

DFU erase

Did you DFU your device? You must DFU to completely reset

Then, setup as new one time and test without your profile

Bet it works!

The Netflix phone associate I spoke to said Apple enforced DRM in IOS 11, so you can no longer use your TV with an HDMI cable. Apple is robbing from the poor to give to the rich. Apple wants you to use Apple TV to play the videos. This is nonsense.

This is an egegious crime against the user, who only wants to mirror their small IOS screen on a larger screen.

My Apple Digital AV adapter still works with iOS 11.0.3 with both Hulu and Netflix on my 1st gen large screen iPad Pro.

Sometimes to get it to work properly, I have to unplug it and re-plug it in for my iPad Pro to recognise it.

But still works fine.

Could it be ONLY issue with 2nd gen iPad Pro models OR NOT a widespread iPad Pro issue?

Submit your feedback here.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies.

Good Luck to You!

Yeah, I live in an Internet desert and download Netflix at work to play at home offline on my device. Netflix says this only affects downloaded material, but that they are aware of the issue and are working with Apple to fix it, but no timeline for a solution. I bet it is a copy write or anti-pirating issue...

Everybody should be sending feedback about this issue to Apple, also.

Submit your feedback here.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies.

Good Luck to All!

Hi after speaking Netflix they said the more people that ring and notify them of the issue the more they will look into it Everyone please make the call