File sharing - temporary empty folder are being created

In 5.4 Server, every time a user within a group saves a file from word, excel, preview, ... two temporary folder are created and only a admin user can deleted. The name of the folders are like this.

nameoffile.xlsx.sb-86c490f3-Ac0QfB

nameoffile.xlsx.sb-86c490f3-pNHwsB

Can someone help me with this?

Mac Pro, macOS High Sierra (10.13), Server 5.4

Posted on Oct 2, 2017 10:28 AM

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21 replies

Oct 17, 2017 6:27 PM in response to RuiMiguel

We are seeing the same problem. If you repeatedly hit save over and over, more and more .sb temp folders get created. It’s possible to create unlimited .sb folders by repeatedly hitting save. This behavior is particularly replicable using TextEdit, although it certainly happens with Excel and Word 2016 as well.


Worse, once these .sb temp folders get created, the next time the source file is opened, the OS may report it’s read only, even though it was not prior to the creation of the .sb temp folders. The existence of the temp folders fools the OS into believing the file is still in use by another network user.


This is a MAJOR issue that has rendered file serving on Server 5.4 virtually unusable!


Apple - please fix!

Dec 22, 2017 7:29 AM in response to RuiMiguel

I'm managing a macOS High Sierra server for small office and we had this issue on smb mounted file shares. switching to afp resolved the problem but is not an ideal solution (we are mac only so it's ok for now.) I then read that giving full write access for the ACL on the root of the share(s) solves this problem. this meant clicking the disclosure icon for Write and checking the "Delete" box. screen grabs attached. hope this helps.User uploaded fileUser uploaded file

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File sharing - temporary empty folder are being created

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