Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2018 12:56 PM

I would like to share with everyone my solution to this problem, as I had been experiencing the exact same issue for the last few months. I have read through this entire thread and through everyone's comments. The following steps are guranteed to fix your problem:


1) Delete your current yahoo mail account on your iphone

settings

  • accounts & passwords
    • yahoo
      • delete account

2) Sign into your yahoo mail account from any computer (mail.yahoo.com)

Once signed in, go up to the top right corner and place the mouse icon over your name (in between the settings and the home icons,) and a window will pop up. Click on 'Account Info.'

  • On the top left corner, click the 'Account Security' icon
    • At the top, if you have your Yahoo Account Key enabled, YOU MUST DISABLE THE YAHOO ACCOUNT KEY
      • After disabling the Account Key, you will see multiple previously hidden options open up on the Account Security page. At the very bottom of the page, enable the option that says 'Allow Apps That Use Less Secure Sign In.' (Leave this page up, as you will need to come back to it for the last step)

3) Create a new yahoo mail account on your phone

settings

  • accounts & passwords
    • add account
      • yahoo (follow the step by step instructions)

4) Your yahoo mail should now be working normally through your apple mail app on your iphone, however I would send a test email to yourself just to make sure

5) Finally, go back to your computer to the Yahoo Account Security page that you previously left open, and this time, DISABLE the option that says 'Allow Apps That Use Less Secure Sign In.'


If done correctly, these steps will fix the problem, while not compromising your security. The biggest issue is the Yahoo Account Key.

185 replies

Jan 30, 2018 12:54 PM in response to oasisg9

Here is what yahoo help says: Can't send or receive Yahoo email in a third-party app

This means there's something wrong with the app. You can download the Yahoo Mail app from the app store and use that instead or do any of the following:

Apps with outdated security now require you grant them access in Yahoo Mail.

Delete Yahoo Mail from the app and re-add it. Steps for mobile:

  • Android Mail - Remove and re-add your account.
  • iOS Mail - Remove your account then re-add your account.

Contact your app manufacturer for additional troubleshooting options.


When I went thru the delate/add process in Apple App - it made me go thru the Access key step. I have an account key - that I had just setup a day ago - maybe that forces me down the Access Key path. Nonetheless the Yahoo help clearly says "now require you grant them access" - this simply means Access key.

Everybody to their own opinion and interpretation.

Feb 14, 2018 5:40 AM in response to sanjayB86

I totally agree with you is just nonsense.

I have to retrace my earlier comment from yesterday when I said that I thought I found a solution... well, is not true. This morning my Yahoo emails are not coming in again so the App password doesn't fix it!.

sanjayB86

you should be able to recreate your yahoo account after you restart your phone.

I am calling Apple support again now.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yahoo email not working in mail app with iOS 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.