Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2018 12:56 PM

I would like to share with everyone my solution to this problem, as I had been experiencing the exact same issue for the last few months. I have read through this entire thread and through everyone's comments. The following steps are guranteed to fix your problem:


1) Delete your current yahoo mail account on your iphone

settings

  • accounts & passwords
    • yahoo
      • delete account

2) Sign into your yahoo mail account from any computer (mail.yahoo.com)

Once signed in, go up to the top right corner and place the mouse icon over your name (in between the settings and the home icons,) and a window will pop up. Click on 'Account Info.'

  • On the top left corner, click the 'Account Security' icon
    • At the top, if you have your Yahoo Account Key enabled, YOU MUST DISABLE THE YAHOO ACCOUNT KEY
      • After disabling the Account Key, you will see multiple previously hidden options open up on the Account Security page. At the very bottom of the page, enable the option that says 'Allow Apps That Use Less Secure Sign In.' (Leave this page up, as you will need to come back to it for the last step)

3) Create a new yahoo mail account on your phone

settings

  • accounts & passwords
    • add account
      • yahoo (follow the step by step instructions)

4) Your yahoo mail should now be working normally through your apple mail app on your iphone, however I would send a test email to yourself just to make sure

5) Finally, go back to your computer to the Yahoo Account Security page that you previously left open, and this time, DISABLE the option that says 'Allow Apps That Use Less Secure Sign In.'


If done correctly, these steps will fix the problem, while not compromising your security. The biggest issue is the Yahoo Account Key.

185 replies

Jan 22, 2018 9:25 AM in response to Jeffkubec

This is a Yahoo issue. Apple Mail application communicates directly with Yahoo servers. If Yahoo servers are giving Apple Mail application mixed communications then it a Yahoo server issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Yahoo email not working in mail app with iOS 11

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