Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

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Posted on Nov 11, 2017 7:39 AM

Just been playing around with this some more... I deleted the account (again) but when I re-installed it, instead of choosing the preset "yahoo" setup option l clicked "other", then manually set up the account using the following settings


incoming Server

Server - imap.mail.yahoo.com

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com
  • Port - 465
  • SSL - Yes


Now seems to be working and I have successfully sent and received emails

185 replies

Mar 3, 2018 1:16 PM in response to Jeffkubec

I had this issue with one yahoo account while the others worked fine. Deleting and reinstalling it didn’t help. I changed it’s fetch new data setting from fetch to manual and scrolled to the bottom to the oldest emails and scrolled back to the top and it updated.


My other yahoos fetch settings that we’re set at manual never had a problem.

Dec 12, 2017 8:48 AM in response to Kpisors

I did get a reply from another person here which helped. Go to yahoo under security n settings and allow 3rd party mail apps. It’s not 100% but much better. Bottom line it’s an issue since 11.0 update and yahoo mail fetching. Time for me to consider ditching Apple or yahoo or both. I ONLY say that because it’s unacceptable after several updates there is no resolve. And clearly it’s a major problem which no update or yahoo seems willing t o fix after months of this nonsense.

Dec 19, 2017 2:39 PM in response to Chris2126

Yea 1 week ago is about when it started for me when I logged onto my laptop and saw 17 unread (important) emails. No idea what happened here but does not seem iOS related, I had no changes on my phone prior to this not refreshing. I did the imap/pop thing 2-3 times, deleted accounts 2-3 times, reset phone, updated software and same issue. The imap manual setup can get it to work for 2-3 hours then it fails again as noted. Really frustrating. I hate yahoo but I am pretty committed to it after using for 10+ years. Anyways I set up a forwarding to my gmail from yahoo and it works great, I'll be using that feature as I slowly change over everything to my gmail over the next year or so.


TL:DR - yahoo ***** switch to gmail and forward your yahoo to your new gmail in the meantime.

Dec 20, 2017 1:00 AM in response to t0ph

This seemed to have worked for me (for the time being):


Open the Yahoo mail webpage from your desktop. Go to Account Info (click on the gear icon/help in the upper right hand corner and Account Info is at the bottome of the popup menu). Once you're at the Account Info page, on the left hand side click on Account Security. Turn off "Allow apps that use less secure sign in." If it's already off, turn it on and see if it makes a difference. Finally, for good measure, remove your Yahoo mail account from your iPhone and reinstall using the default settings.


This has allowed me to fetch email on my iPhone for about 6 hours now, the longest stretch in days. We'll see if it still works tomorrow...

Jan 30, 2018 9:29 AM in response to oasisg9

Per the yahoo support page you need to do the opposite of what is being recommended by @oasisg9.

Yahoo recommendation is delete Account in Apple App and add it back.

Yahoo actually now requires Account Key to be setup for Apple App. If you delete your yahoo Acct and try to add it back in Apple app - it would force you to setup Account Key. I have done this now lets see how it works.


Earlier I did not have Account Key neither for Apple App or my Ymail account itself - it did not work. So lets see now.

Nov 11, 2017 6:00 AM in response to Gregg279

Solved it, at least for me. I deleted the yahoo account, and set it up manually. Since I can’t paste to this site, you’ll have to look up the settings yourself. I searched “Yahoo doesn’t work with iOS mail”. You should get a response with SLN3702 as part of the title. I used info from there (a Yahoo website I hope) to get it setup. I can now send emails from my Yahoo Acct using iOS mail app.

Feb 13, 2018 5:07 AM in response to Jeffkubec

I am on the lated 11.2.5 on my iPhone 7 and the problem is still there

  • Inbox does not update even if I pull it down to refresh. last emails show from Sunday, today is tuesday and I can see from a browser I have a bunch of emails since then.
  • If I kill the mail app nothing happens
  • If I turn of/on my iPhone nothing happens
  • If I switch wifi offnothing happens
  • If I switch mobile off nothing happens
  • If I switch to airplane mode and back nothing happens

The only way to make it works is to either Hard shut down the phone (holding power and vol down) or removing the account and adding it again.


Also downloading the Yahoo mail app fixes it but I don't want to use that.

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Yahoo email not working in mail app with iOS 11

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