Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

Reply
Question marked as Best reply

Posted on Oct 13, 2017 9:59 AM

I've been having this issue for the last two iOS updates so I find it hard to believe it's a Yahoo! issue. Something Apple changes seems to be causing issues with the ability to get email. Not Happy!

185 replies

Nov 11, 2017 12:12 PM in response to Rdelucie

No joy for me sadly. Last night was absolutely fine, everything working normal, and this morning it's gone belly up. I have been on the phone to Apple Support for 2 hours this afternoon, we had multiple attempts at 'adding an account', from both 'yahoo directly' and 'other', exactly as has been described above, but no joy. What confuses me more is that my wifes iPhone (6) is fine, but my iPhone (7), AND both my iPads will not allow Yahoo, therefore is this anything to do with Cloud? Yahoo just keeps saying "the Username or Password for Yahoo is incorrect". I even changed the password today and it works fine in Safari and on my MacBook. I was also advised by Apple Support to update to IOS 11, which I did on all 3 devices...but guess what...no working Yahoo on any of them. Makes no sense.

Nov 11, 2017 12:21 PM in response to joffeaton

You need to remove the yahoo account. Then go into Yahoo on your computer. Click on your “account“ and then click on security settings. Change the setting that prevents unsecure app from signing into your Mail account to allow. Then re-add the yahoo account. You might be able to add the yahoo account using the regular yahoo account setting on the iPhone. Or you may have to put it in as “other“ and use the settings in the above posts. According to Yahoo you can then change the unsecure setting back as before. However when I did that I started getting sent messages rejected again, so I have left it allowing un secure email apps to login.

Nov 11, 2017 2:36 PM in response to wateron

I Just accessed the "allow apps that use less secure sign in"


just to reiterate:

Go to yahoo

Go to your name on top click it

Go to Account Info

Go to Account Security

Go to the bottom to: Allow apps that use less secure sign in


When I did this it worked. Can receive and send emails, however I do not feel it is safe. So I deleted yahoo again in settings. I will use the Yahoo app and see if this is corrected or I get so frustrated with it.


Hope this helps everyone and thank you all for your tremendous help today. I thought I was going out of my mind.

Nov 11, 2017 2:40 PM in response to Torien2

Now just to add some gloss. If you add yahoo under “Other“ rather than the Yahoo app you only get the mail and not the contacts. If you want the yahoo contacts you have to then go back and add under Yahoo as an account as well. But if you do this first deselect mail otherwise you will be adding two inboxes. You would just add “contacts“ when you do it the second time.

Nov 12, 2017 2:53 AM in response to nra1960

The ‘string of replies’ did not work for me because strangely I don’t have those options in my settings. What I think worked is simply creating a new password from my computer. It seemed to update my iPhone and iPad. There still isn’t a place in the app to enter password but like I wrote, it appears to be working again. I hope just creating a new password will work for you too!

Dec 9, 2017 1:25 PM in response to Jeffkubec

Same problem. All began a few updates ago often my yahoo mail in iOS mail app disappears all together then begins a download which takes hours. Also not getting all mail but mail comes to yahoo app instantly. Called Apple 7 times over months. No one can help or told they never heard of that before. Reset phone 3X. Deleted yahoo mail re installed. Same problem. Can only rely on yahoo app which stinks to not be able to use iOS built in email app. Apple glitch issue? Yahoo issue ? Months later no one can answer.

Dec 12, 2017 8:48 AM in response to Kpisors

I did get a reply from another person here which helped. Go to yahoo under security n settings and allow 3rd party mail apps. It’s not 100% but much better. Bottom line it’s an issue since 11.0 update and yahoo mail fetching. Time for me to consider ditching Apple or yahoo or both. I ONLY say that because it’s unacceptable after several updates there is no resolve. And clearly it’s a major problem which no update or yahoo seems willing t o fix after months of this nonsense.

Yahoo email not working in mail app with iOS 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.