Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

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Posted on Nov 11, 2017 7:39 AM

Just been playing around with this some more... I deleted the account (again) but when I re-installed it, instead of choosing the preset "yahoo" setup option l clicked "other", then manually set up the account using the following settings


incoming Server

Server - imap.mail.yahoo.com

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com
  • Port - 465
  • SSL - Yes


Now seems to be working and I have successfully sent and received emails

185 replies

Nov 12, 2017 2:53 AM in response to nra1960

The ‘string of replies’ did not work for me because strangely I don’t have those options in my settings. What I think worked is simply creating a new password from my computer. It seemed to update my iPhone and iPad. There still isn’t a place in the app to enter password but like I wrote, it appears to be working again. I hope just creating a new password will work for you too!

Jan 22, 2018 9:30 PM in response to Jeffkubec

Although the solution is not ideal, today I solved the "no Yahoo mail since November 2017" problem with my wife's iPhone 6 / iOS 11.2.2. Here's what I did:


I dragged the Apple iOS Mail icon out of the bottom "tray" of the home screen and then dragged the Yahoo Mail app into the "tray." My wife now has a functional Yahoo mail app nestled between the Safari icon and the Messages icon. And the iOS Mail app now sits as a useless drone on the home screen among the lesser apps like Home, Weather, Stocks, etc. and will remain there until Apple or Yahoo fix the problem.


User uploaded file


By the way, based on responses I got from Yahoo when trying to delete and then re-setup the Yahoo account, I suspect the problem has something to do with Yahoo mail interpreting Apple's iOS Mail app as an insecure, ie, not a "modern" app.

Oct 13, 2017 10:18 AM in response to c0ugar13

I am not sure what the root cause is. I'm sure it has something to do with the changes Apple has made and how Yahoo interacts with the native Apple email app. Several of the Yahoo moderators on the support site reference a Yahoo issue and will "send it to the engineers", whatever that means. I will say, a day after I created the support ticket on the Yahoo Community site, it started working for me again. I have also read where several people have multiple Yahoo accounts where only some of them were not working. So, long story short, if I had to guess, it is an issue between how both Apple's native email app and the Yahoo account are configured. Good luck!

Nov 11, 2017 5:33 AM in response to judy71117

I had the same error message that the account was already added. I had to delete the account, reboot the phone, and add the account again. Then it took.

But it didn’t resolve the main issue which is Yahoo’s recent inability to send messages from the native mail app. Incoming messages arrive fine, but I can’t send a thing. Despite the incoming messages, that iPhone error message about having the wrong user name or password for the yahoo account persists and is maddening.


Gmail is fine and this may be the thing that finally pushes me to drop Yahoo. The last thing I need is another single-site app on my phone.

Dec 16, 2017 3:49 PM in response to Jeffkubec

I have the same problem. There is no problem receiving yahoo mail on my 4th generation iPad. No problem with my android phone either. Just with the new iPad Pro running the latest version of iOS 11. I met with Best Buy Geek Squad on 12/15/17 to discuss the problem. They told me that it was a known problem and that Apple and Yahoo were working to resolve it. I hope they find a fix soon because this is really not acceptable.

Jan 26, 2018 11:58 PM in response to Jeffkubec

Whether it is Apple or Yahoo's configuration problems, it AT&T's problem, too. I did, however, find the following website, which indicates that it is Yahoo's servers that are, presently, and have been down for the past week, and, intermittently, it seems, since the merger of AT&T and Yahoo. In my case, the incoming mail is painfully slow; but the critical problem is that my Mail program on Mac OS X puts mail I send in the "Sent" folder, but it doesn't go anywhere - not even visible on webmail in "Sent" or anywhere else. Also had strange things showing up in my "Spam" folder (like email from me to me!). Check out this "down detector" and read the comments. This is ridiculous, and costly; and I will not let this sleeping dog lie without contacting every government agency and administrative offices until it is resolved. I also think we should be credited on our bills. Hope all is resolved very soon. http://downdetector.com/status/yahoo-mail/news/173995-problems-at-yahoo-mail-5

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Yahoo email not working in mail app with iOS 11

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