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Yahoo email not working in mail app with iOS 11

My yahoo email is not updating the inbox after I upgraded to iOS 11.0.1. The junk (spam) email still works but not the inbox. I have removed it and rebooted several times. The yahoo mail app works fine but I do not want to use it permanently. Any thoughts?

iPhone 7, iOS 11.0.1

Posted on Oct 2, 2017 12:16 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2017 9:59 AM

I've been having this issue for the last two iOS updates so I find it hard to believe it's a Yahoo! issue. Something Apple changes seems to be causing issues with the ability to get email. Not Happy!

185 replies

Feb 8, 2018 4:16 AM in response to liv0123

I have also uninstalled/reinstalled several times. I have contacted Apple support that told me uninstall/reinstall...didn't word so advised contacting yahoo to reboot the server for the affected account. My child has the same issue. HOW do I contact yahoo support to get the served rebooted is what I would like to know. I have already wasted soooo much time on this nonsense.

Feb 13, 2018 6:04 AM in response to Jeffkubec

Alright I think I figured out how to fix this issue.

You have to login to your Yahoo account from a browser then select your name, Account Info and Account Security.

You should see a "manage app passwords". Add iPhone mail and follow the prompts.

I had to remove and recreate the yahoo mail account but at the end it worked.

The reason for this is that now Yahoo has tighten their security requirements and wants you to have more secure passwords. By following the above steps you are basically performing a two-step authentication and using a random password to access your account from your iPhone.

Hope this helps someone.

Feb 13, 2018 10:07 PM in response to liv0123

All this on and on round and round seems to be utter nonsense. No other way to describe it.

Yahoo is trying to do its own 2-factor and app validation, parallel Apple is trying to do its own. None of them are solving the problem.

I originally tried setting up 'Secure Key' for my iPhone App - (as originally suggested by Yahoo) - did not help at all.

Now this new Yahoo thing "Create App Specific Password". You cant even do this, only way to do this is you have to delete the Yahoo Account in the iPhone App and then try recreate it (there is no other way to update the password). The directions state 'update password'.

I went this route - now the account does not get added in the iPhone App - as it says account already exists. I don't know if it (mistakenly) referring to the acct I just deleted or to the Account I have with the Yahoo Mail app (I have this). Also it asks for 'Secure Key' and not the "App Specific Password" which I had just created.


So now I am left without yahoo account on my iPhone App. Maybe (in all likelihood) this was the ultimate objective of Yahoo and had to go thru all this to achieve their goal.

What utter nonsense.

This whole thing about additional security is total crap, either your mail should be working or not - nothing in between - sometime working sometimes not.


Feb 14, 2018 5:40 AM in response to sanjayB86

I totally agree with you is just nonsense.

I have to retrace my earlier comment from yesterday when I said that I thought I found a solution... well, is not true. This morning my Yahoo emails are not coming in again so the App password doesn't fix it!.

sanjayB86

you should be able to recreate your yahoo account after you restart your phone.

I am calling Apple support again now.

Feb 17, 2018 7:57 AM in response to joffeaton

Thanks for your detailed fix description. You are probably NOT on iOS 11. The setup screen looks very different. IMAP settings are rejected. I was able to select POP tab in the settings and used a pop server. This allowed me to set up Yahoo! on iPad. Yes, I have enabled 'Allow apps that use less secure sign-in'.


Still, it's a shame that a built-in Yahoo! option does not work. I hate to install a separate app for each email that I use so Gmail or Yahoo!, forgive me, I am not putting your apps on my iPad.

Feb 17, 2018 8:17 AM in response to c0ugar13

I been having same problem with my Yahoo via mail configured on my phone. when I use apple mail on iPhone 7 with iOS 11.2.5(15D60) yahoo email dose not work. It dose not download all my yahoo email. It shows there are mail and it’s downloading but nothing shows in my inbox. This is been going on for fast couple months and last two updates. I took it into apple store and they tell me I need to contact Yahoo.

I told them

It works fine on the computer and even using yahoo mail app. But Apple never think it’s their problem.

Feb 17, 2018 10:54 AM in response to voula_72

Looks like yahoo has turned everything off right now to access their servers unless using their app. I’ve tried setting up imap thru iPhone mail manually, selecting the Yahoo! option, setting it up in iPhone outlook app and all I get is server unavailable or not responding. Very frustrating because I don’t want to use their app with annoying advertisements.

Yahoo email not working in mail app with iOS 11

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