Cannot print on Xerox WC 7835 after installing Mac OS 10.13

I had been able to print on the Xerox WC 7835 on my network without any difficulty until I upgraded to Mac OS 10.13. The Apple website says that this printer is compatible with OS 10.13. I have deleted the printer and reinstalled it. I have deleted the printer files in the printer folder. Every time I try to print the printer pauses and says "Encryption credentials have expired." Any advice or similar experience?

iMac (21.5-inch Mid 2011), macOS High Sierra (10.13)

Posted on Oct 3, 2017 3:35 AM

17 replies

Nov 27, 2017 8:23 AM in response to mdo525

I'm having the same problem and message when I try to print to our Workcentre 7855 since I updated to High Sierra. There is no Mac driver update since 2013. I'm not sure what to do.

Jan 19, 2018 7:00 AM in response to mdo525

Have this problem on both my macbook as the iMac. Started with High Sierra update. Tried with other printers, and they won't work eitehr.

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Cannot print on Xerox WC 7835 after installing Mac OS 10.13