High Sierra freeze

Hi,


after upgrade to high Sierra I have a problems with freezing. Previous week freeze two times, when I work with photoshop, now freeze, when have only browser opened, black screen, I must to turn off and turn on computer. Previous version Sierra works great.


Thank you

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Oct 3, 2017 4:42 AM

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Posted on Oct 13, 2017 1:40 PM

I think I found where the issue is. WindowServer on High Sierra seems to leak memory quite fast when Scaled resolutions are used. This is with both internal retina display and external display. Specially with 4K displays. With internal retina and scaled resolution the memory leak seems to be quite moderate and you probably get only one freeze per day. But with attached 4K display WindowServer seems to leak memory as fast as 0.2GB/10min and grows beyond some limit quite fast.


Setting all display resolutions to "default" solves the problem. I guess nobody at Apple QA runs scaled displays.

668 replies

Oct 12, 2017 12:41 PM in response to christopherxenyo

Update: restored to Sierra and a freeze subsequently occurred again. So it isn’t the operating system that’s causing the crashes for me at any rate, it is something else. Thinking it may have to do with the interplay between my external hard drive & enclosure, and my iMac. I’m now going to try disconnect the external drive entirely and see if that resolves my crashing. If it does, I’ll get another storage solution; if it doesn’t, it’ll be back to the drawing board over here...

Oct 13, 2017 6:50 AM in response to beioe

I have the very same problem with my mid2014 macbook pro. High Sierra UI freezes many times in a day. While the freeze occurs the system works still fine underneath. I can ssh to it and check things. Just that only way to recover from the freeze is power off by holding the power button. Even reboot fails.


Seems that disconnecting my external DP display narrows the freezes down to about 1/day while with external display attached the system freezes 6-7 times/day


I guess I need to reinstall this with sierra now and avoid high sierra completely.

Oct 13, 2017 9:16 PM in response to beioe

Just to add to the chorus, I have been having freezing problems starting immediately after the High Sierra update, between 1 and 3 times a day. I have a (cylinder) MacPro 2013 w/ D700 GPUs that hooks up to two Apple Thunderbolt monitors and a Dell 4k monitor. Never had a freeze before the update. I've tried all permutations of monitor connections, and at some point every config freezes. The most common scenario for me is trying to wake up from sleep or from a screen saver, but it sometimes will freeze just doing nothing in particular.


I have noticed that I often see a burst of errors in the logs just before I have to force restart the machine that read, "com.apple.xpc.launchd[1] (com.apple.DumpGPURestart): Service only ran for 0 seconds. Pushing respawn out by 10 seconds". Haven't established if it always happens though. Perhaps others can check for suspicious items that are in the logs for just before a freeze.

Oct 15, 2017 6:45 AM in response to christopherxenyo

christopherxenyo wrote:


Thanks for the article--good read. However, I have no evidence or reason to believe that the freezes I was experiencing while using High Sierra were the result of any kind of hack of my EFI. I think that in all likelihood, High Sierra just has a few lingering kinks that need to be worked out for certain system configurations. Rather than waiting for Apple to perhaps patch these at some future date, I opted instead to start fresh with a clean install of an older, less demanding OS. For me and my 2012 iMac, at any rate, this has proven to be a great workaround.


I have, however, submitted all my console logs and crash reports to Apple through the developer bug reporter, along with a description of what happened when I was running High Sierra, so hopefully they will be looking into the freezing issue(s) soon.

No I'm not suggesting you were hacked

There's apparently a rampant epidemic of mismatched EFI's throughout the mac kingdom and wiping your drive completely would have forced a fresh install of it

Oct 16, 2017 2:45 PM in response to alex349

Hi Alex,


I'm gettin the same issue here. I'm a developper too (even if I specialize in JS). I've notices it only happens to me when I'm working from home.

The only differences between me being at work or at home is that I'm on skype or discord.

So I have a cheap USB sound card for my headset. I'm mentioning this because it's the only difference of 'environment' there is (I've encountered 4 freezes being home thats roughly in 12H and 0 at work and thats roughly 120-140H) and I've noticed that my USB devices start bugging when it occurs. (Sound goes back to the speakers, Keyboard stops responding before everything else ..)

Last bit of detail I can give is that the computer keeps running in the background, and that some times the screen doesn't seem to freeze, but all inputs do. The trackpad haptic feedback stops responding too...


Sorry for the lack of organisation in my details but thats a lot to say.

If you have any questions feel free to respond !

Oct 23, 2017 11:37 PM in response to beioe

Now, my MacPro has been working for 1 full day without freezing. But every time I do not use it for over 5 minutes, it must be manually put to sleep, otherwise it will freeze.

If I'm exporting a big job from ex. Indesign, I'll have to move the cursor round the screen to keep it from freezing.


So for me, the error only happens - when my MacPro is not used and just stands. But by looking at the positive side, I get a lot of work done.😝


I have turned off Timemachine as well as energy saving, it changes nothing..


I put it to sleep last afternoon and "woke it up" this morning without any problems..

Oct 25, 2017 10:31 AM in response to beioe

I use a MacBook Pro (prev gen) connected to a Cinema Display, PSU, keyboard and mouse. Prior to High Sierra, everything worked fine and I could run the MacBook Pro with the lid closed.


After High Sierra, with the lid closed, it crashes 2 - 4 times a day. Completely freeze except my music stream continues. When I reboot, again with the lid closed, I don't even get a log in screen. For this to show up, I need to open the lid and reboot from the built in keyboard, then it works.


When I have the lid open all day, and screen mirroring, it crashes a lot less, maybe every second day. But, I also get all sorts weird display issues. Some apps more than other. Safari and Slack being the apps with the most problem. Restarting the app does not help. Need to reboot.


So I guess there must be bugs in the display drivers. Very frustrating. Hope Apple get us a quick update that fixes these problems.

Oct 26, 2017 10:28 AM in response to Lemgruber

My 2013 Mac Pro has the AMD Firepro graphics so it's probably not an Nvidia specific problem. I took the step of re-running the High Sierra installer over my installation. Following that it seems a bit more stable. I got excited that the problem was resolved and turn on energy saving and the screen saver. But when left unattended the computer went to a blank screen and got very hot. Getting hot is what happens when it locks up and I am not around to power down. The fan goes to 100% and the computer gets hot as if it's working really hard. Normally whatever was on screen is frozen there. Having a blank screen while froze hasn't happened before.


Today, so far, with two monitors and the automatic stuff shut down it's been stable for about 5 hours. At this point it's pretty clearly a known and wide spread issue. I am doing most of my work on another computer while waiting for this to be resolved. I really don't want to spend time rolling back to Sierra.


I normally wait until January to install the fall releases of macOS. I wish I had done that this time.

Oct 26, 2017 12:22 PM in response to Gigazaga

Guys, the problem appeared after the high Sierra update and it is a bug. It cannot be fixed by resets, re-intallation of OS, graphic card drivers, or any other magic remedy.


People, should not spend time and effort doing anything but wait for the OS update 10.13.1


I really hate to see people reporting the solve the problem and recommending countless tricks only to come a day later and admit that this was a placebo effect!!!


Be sure you have the solution before you post instructions to others....

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High Sierra freeze

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