High Sierra freeze

Update: my iMac (late 2012) freezed again, so it's got nothing to do with Whatsapp I'm afraid.

In some other topic about this someone suggested to switch on all analyse options (system preferences - security & privacy - privacy tab - analyse). So Apple will see when someone switches off their computer by 'force'.

Hopefully they'll make sure this problem will disappear in a future update.

What strikes me is that my Macbook Air (mid 2016) doesn't have this problem at all.

Guys, you really need to notify Apple about this. I have done that multiple times and what worries me is that in beta 5 OSX 10.13.1 the issue is not fixed!

Use the following link and make some noise to Apple's ears. Either the problem is very difficult to solve or they are not aware of.

https://developer.apple.com/bug-reporting/

pldg wrote:

kallisti, I apologize for the tone and for proposing the test of a bug which I have and you tested unsuccesfully. I know this is not about the freeze problem (will get to it down this comment), however I missed an important piece of information about the Calendar bug that Apple has chosen to ignore for over 6 years. I told you to insert an event on Oct 22nd. Please try again with "all-day" set and see what happens. Immediately the event will show up (in Month View) as lasting from Oct 15th to Oct 22nd, even though the event details tell otherwise (a single day duration). I just checked on my wife's MacBook, both with my rarely used account and with hers (she has never used Calendar, so there are no preferences recorded). The bug is really universal, unless it depends on localization (I use en-GB with a few changes). I invite all readers of this thread to test that.

Back to the freeze problem, 24 hours without running Safari means no freeze so far. Yesterday's freeze happened because I forgot to change my default URL handler to Chrome, so Safari came up inadvertently and I didn't notice. When I did and decided to "migrate" the opened pages to Chrome, there came another freeze. If this test confirms Safari to be the culprit, it will remind us of the Windows-Internet Explorer affair, in which the latter had access to hidden system calls that others don't. In the macOS case, Safari would be using a "private" syscall that got inadvertently bugged in High Sierra. Of course this is just a theory so far.

this is not the place to "take a stand"

My MBP seems to be working stable, no more slowdowns and crashes - nightmare has gone 🙂

I switch external screens several times within last few hours - it would have already killed it for sure.

Unfortunately I did more then one thing in the same time:

1. Run Onyx.app and rebuild as on the picture below:

2. And installed 10.13.1 (17B48) - I guess this one is really the solution.

I think it is just a matter of time. For sure there has been some improvement in 10.13.1. For example, when you detach external monitors from your MBP the system might not freeze as frequent as with the 10.13.0. However, some other more fundamental bugs, like opening the clamshell while connected to external monitor still remain deleterious.

I've heard that the problem lays with the controller of the integrated Intel GPU and not with the secondary (AMD or Nvidia) which may explain why different models are experiencing the same problem.

I think this is part of the same problem. I have been experiencing this issue along with the OS freeze. I have reported this bug through the developer feedback assistance since 10.13.0 and 10.13.1 beta 5.

Unfortunately, no fix was included in public 10.13.1. Also, Final cut pro (lates version) crashes the minute you open if you are connected to an external monitor with clamshell closed. If you open the clamshell before you run the application everything is fine!!!!

Sorry to see, but High Sierra also frees without an external monitor, only less fast.

Just follow the Activity Monitor and you'll see that the WindowServer will increase in time.

Freeing memory will make the freeze stay away longer, but after 3-4 days it will freeze.

Really this is not a stable working environment, so I am currently using my MacBook Pro (with Sierra) and monitor my iMac constantly. Absolutely insane of course.

I did. From a Time machine backup. Most of the things are working fine, just every now and then Adobe Premiere crashes just by doing nothing. Software rendering mode. Nothing serious, once every 2-3 days. Its probably because once you update your OS, you also update your drivers and firmware, which won't downgrade when you do a OS downgrade from a backup. But Im happy I did this, system works great again and no problems. My MacBook pro with high sierra sometimes crashed even after i marked some lines of text in Pages.

Plus the fan was very active too.

I guess I just wait until a stable release of HS

Tried to run Ubuntu in Parallels managed to type in PW and then instant freeze.

However it was still possible to open Activity Monitor (luckily I already selected WindowServer) and forced killed it. (Took me about 3min because system was responding only very, very, very slow)

This brought me back to MacOS lock screen and from there everything ran fluid till I plugged in my 4k Monitor 5min ago...

Arg Apple please fix it - it's so annoying

As on ongoing process to fixing my lap top...(apple have deleted a few of my previous frustrated posts )....here's what has happened so far.....

After installing high sierra update......macbook pro retina 2015 model started to slow......mouse could barely move...

.....screen glitches started to appear......

12 hours later.....computer can barely operate......even in safe mode.......the screen begins to appear like 'static' on an old TV........impossible to see anything....then it crashes.......

I managed to make a bootable OS X SIERRA SD card to revert to the old OS. After leaving the lap top off, i had a window of time where i could try and use the boot disc to install OS X SIERRA. I gave up last night as the screen kept on going into static glitches and then crashing.....

.....this morning.....i tried again.........and the weird thing was.....the static screen glitching continued as i tried to install SIERRA which.......and after about 20-40% of the install process....the screen glitching suddenly stopped....( which leads me to think that the older OS version of SIERRA has overridden some of the HIGH SIERRA settings and now i have no screen glitch on my lap top...........( YES WEIRD I KNOW ).....

.....BUT ......my ( what was ) a high speed lap top......is now really slow....i can barely move my mouse and it's always frozen..........

....Im trying in safe mode now to install the latest SIERRA updates and to stay AWAY from HIGH SIERRA for now.....

Weird how the screen static has stopped though......usually people say your lap top screen is dead after that...It's obviously something to do with high sierra on 2015 retina MacBooks.......

Im confused......I just want my lap top to work fast again....It's been 24 hours of trying to fix!

I solved my High Sierra freeze up's by: Go to Safari,then Facebook, then under Safari choose Preferences for this website and turn off Autoplay for videos. That alone seemed to do it but I have also gone to Facebook settings under that little arrow on the top right and corner, choose Videos from the far left menu, and turn them off there as well. Haven't had a freeze now in over 24 hrs!!

I do not have Facebook and had crashes. So it might help to reduce the chance of getting this error however it is not a solution. I just force quit WindowServer once in a while and so I do not run into freezing probs anymore.

However this is obviously not a soultion I'm satisfied with.

Mine did the same after I reverted back to SIERRA. Just give it some time, it's still fine tuning in the background even on SIERRA. Make sure you have installed the latest SIERRA updates from the App Store. Don't get HIGH SIERRA again by mistake.

Dear All,

I am also experiencing High Sierra freezes very often, before that on Sierra all was fine. I have checked the Console and here is what happens during the freeze (these are fatal errors):

fault 17:27:16.219740 +0100 kernel virtual IOReturn IOAccelEventMachine2::waitForStamp(int32_t, stamp_t, stamp_t *): timeout waiting for IntelAccelerator stamp 2365672 (gpu_stamp=2365671)

fault 17:27:16.219755 +0100 kernel void IOAccelEventMachine2::handleFinishChannelRestart(IOReturn, int32_t, uint32_t) - Setting restart type to 4

fault 17:27:16.219759 +0100 kernel void IOAccelEventMachine2::handleFinishChannelRestart(IOReturn, int32_t, uint32_t): GPURestartDequeued stampIdx=4 type=4 fromWhere=1 waitingOnIdx=4

default 17:27:16.219763 +0100 kernel [IGPU] display event timeout on index = 4

fault 17:27:16.219811 +0100 kernel void IOAccelEventMachine2::restart_channel(): GPURestartSkipped stampIdx=4 type=4

fault 17:27:16.219814 +0100 kernel void IOAccelEventMachine2::restart_channel(): no channel associated with stamp_idx 4 (type 4)

Does anyone have any idea what to do? My powerful Mac Book Pro has turned into something less reliable and performing, than a nettop with Celeron CPU, running Linux.

I wish someone could take this to the attention of Apple - it seems so many people are getting the wrong information.

Something that happens as a result of an upgrade which is reported by thousands of users is probably not a logic board failure. We had a similar problem with USB audio a few releases ago where it stuttered after the release. Apple support initially blamed hardware - even though hundreds had reported the issue simultaneously with the release. They finally acknowledged the problem, but only as they were about to release a fix months later.

It seems to be the policy not to acknowledge the existence of a problem until they have a solution - rather than to suggest their might be an issue and that they are working on it. This means the entire organization is oblivious of the issue and wastes user and genius bar time.

My best guess on what we have observed , and what was documented by others in the forum, that it is a problem with hardware drivers for the video card (these are sometimes installed with an OS upgrade). I have this problem with an 5K iMac AMD Radeon R9 M290X 2GB