High Sierra freeze

Hi,


after upgrade to high Sierra I have a problems with freezing. Previous week freeze two times, when I work with photoshop, now freeze, when have only browser opened, black screen, I must to turn off and turn on computer. Previous version Sierra works great.


Thank you

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Oct 3, 2017 4:42 AM

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Posted on Oct 13, 2017 1:40 PM

I think I found where the issue is. WindowServer on High Sierra seems to leak memory quite fast when Scaled resolutions are used. This is with both internal retina display and external display. Specially with 4K displays. With internal retina and scaled resolution the memory leak seems to be quite moderate and you probably get only one freeze per day. But with attached 4K display WindowServer seems to leak memory as fast as 0.2GB/10min and grows beyond some limit quite fast.


Setting all display resolutions to "default" solves the problem. I guess nobody at Apple QA runs scaled displays.

668 replies

Nov 1, 2017 1:24 AM in response to spk0

spk0, I agree with your affection for Snow Leopard, but recall that it was also quite buggy when it came out, not the great 10.6.8 that took a while to get polished. This is an unfortunate hiccup, but I hold out hope that HS will become the Snow Leopard of the recent vintages. Almost all the changes in 10.13 are deep plumbing and not user-facing. (Of course, change OS if you want. I'm sure you'll run into similar growing pains in them as well.)

Nov 1, 2017 8:20 AM in response to beioe

Thank you for the notification about the new OS! Installing this update now.


This is consistent with quality control issues that I've encountered with Apple over the past ~3 years:

  • Brand-new iMac comes out of the box with lines of dead pixels on the display (Apple Store agreed to repair but not replace)
  • Malfunctioning hinge on brand-new MacBook Pro Touch Bar (Apple Store unwilling to even repair)
  • Many well-reported glitches on the underpowered, $4,000 MacBook Pro Touch Bar
  • Apple's awful, flimsy laptop power cables
  • Planned obsolescence and occasional quality control problems on iPhones
  • Countless software problems, OS stability issues, and glitches.


Apple's focus now is on pinching pennies in the Stores and the supply chain, targeting the upper segment of buyers, and releasing incremental improvements to the iPhones. I read Steve Jobs's biography again recently and it made me sad to see how far Apple has fallen from the days of trying to keep prices down and demanding product perfection.

Nov 2, 2017 10:41 AM in response to beioe

Also started to experience system hangs, crashes and graphics glitches since upgrading to High Sierra my MacBook Pro (Retina, 15-inch, Mid 2014). Before the upgrade I didn't have any issues at all. System hangs occur 6-7 times a day, so this is a total productivity killer.


In addition, the system occasionally loses connection to the two external 4k monitors (1-2 times a day). Disconnecting and reconnecting cables will not help, only system restart helps. I'm running scaled resolutions on all three screens.

Nov 5, 2017 11:21 PM in response to beioe

Same issue, now for the 7th time. In the system.log the last message:


Nov 5 13:51:23 HarmFrilinksMac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.IDECacheDeleteAppExtension.26001): Path not allowed in target domain: type = pid, path = /Applications/Xcode.app/Contents/SharedFrameworks/LLDB.framework/Versions/A/XPC Services/RootDebuggingXPCService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/Xcode.app/Contents/PlugIns/IDECacheDeleteAppExtension.appex

Nov 5 13:51:52 HarmFrilinksMac syslogd[22071]: ASL Sender Statistics

Nov 6 08:13:08 localhost bootlog[0]: BOOT_TIME 1509952388 0

Nov 7, 2017 5:26 AM in response to Coregts

Coregts wrote:


What you have just explained doesn't sound like a normal or stable behavior of a system. Imagine if you had to take your computer at work and at home every day and connect it to external monitors. This would have been a big problem. I would still call apple and request a repair

Sure, the "stable" word, in my case, is because now I have a full workday without freezes. But yes, is just because I don't (in these days, at least) need to plug and unplug the external monitor.

It's better than 10.13.0, but not better than 10.12...

Nov 8, 2017 3:18 AM in response to beioe

I updated to Mac high Sierra 10.13.1 but the problem still exists. I use previously 10 year windows, but I don't have so big problem.

When I want to play same movie in safari, the computer is turn on the fan and is hot, when I want to open fullscreen the computer freeze, when I make quick change between dialogs, freeze, the system is slower then before.
Sorry but for my is this high Sierra the the worst os, which I ever have, and apple still no repair this bug. I don't need the super features in calendar - I need stable system without bugs!

Nov 8, 2017 5:01 AM in response to hjmf1954

And before the end of the day High Sierra again freezes. Again the last lines in the Systemlog.

ov 7 19:59:53 Harm-Frielinks-Mac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.IDECacheDeleteAppExtension.12491): Path not allowed in target domain: type = pid, path = /Applications/Xcode.app/Contents/SharedFrameworks/LLDB.framework/Versions/A/XPC Services/RootDebuggingXPCService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/Xcode.app/Contents/PlugIns/IDECacheDeleteAppExtension.appex

Nov 7 20:02:23 Harm-Frielinks-Mac syslogd[62]: ASL Sender Statistics

Nov 8 07:56:31 localhost bootlog[0]: BOOT_TIME 1510124191 0

Nov 8 07:56:37 localhost syslogd[62]: Configuration Notice:


I have installed High Sierra 10.13.1 and I hope this will improve the stability a bit. But what I have read I have little hope.

Nov 8, 2017 7:11 AM in response to beioe

Okay so I updated to 13.1

Newly installed chrome

updated vmware to fusion 10

reinstalled office

But still the problem persists...

Connecting to a 4k tv makes everyhting extremely slow while just watching a movie and casual browsing (never been a problem before)

Using matlab for simple coding with word and safari open freezes everything up... ***, and why is there still no word from apple after more than a week...

Nov 8, 2017 7:32 AM in response to spk0

spk0 wrote:


why is there still no word from apple after more than a week...


That is normal to Apple. These issues were already in the High Sierra public beta. Apple has known about them for atleast 6 months now and they still decided to release it. And Apple never speaks publicly about *any* bug in their products. Usually we just get to read about "something fixed" in the release notes. So far this has not been mentioned to be fixed in any release note.

Maybe if we get some post in the media about the constant freeze. TechCrunch, Hacker News, etc...

Nov 8, 2017 8:37 AM in response to beioe

After 10.13.1 I don't have the problem at home where I use my MBPmid2012 with 4K external monitor using Display Port anymore. I was hoping it was resolved, however side effect is MBP started to use ventilators extensively.

But when I connect devices using HDMI graphics MBP display slowdowns to the freeze state. Interesting thing is that camera, microton and voice from web conference was working correctly in the same time but my screen just went frozen.

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High Sierra freeze

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