High Sierra freeze

Coregts wrote:

Guys, the problem appeared after the high Sierra update and it is a bug. It cannot be fixed by resets, re-intallation of OS, graphic card drivers, or any other magic remedy.

People, should not spend time and effort doing anything but wait for the OS update 10.13.1

I really hate to see people reporting the solve the problem and recommending countless tricks only to come a day later and admit that this was a placebo effect!!!

Be sure you have the solution before you post instructions to others....

I dont think you know what you're talking about

I found a reliable way to fix it! Reformat your hard drive and install Sierra 10.12. That's what I did last week on my iMac after wrestling with High Sierra, daily freezes, troubleshooting, etc. I've been running the older Sierra for about a week now and not one single crash/freeze.

My MBP has High Sierra, but it hasn't had any issues. No peripherals are attached to that computer unlike my iMac which has several external hard drives, printer, DVD burner, external monitor, etc.

I did more than that:

kallisti wrote:

I was experiencing fairly frequent irrecoverable freezes. SSH as root would not trigger a reboot etc.
I have 3 external displays in addition to the one on my 2017MBP (max config)
A lot of ppl are citing the GPU/Metal2 as the culprit and I absolutely agree that seems to be related

Most of the time, the lock-ups occurred while editing in Premiere Pro CC and AfterEffects

However

With High Sierra came a number of other minor bugs that I sought to remedy and I'm not entirely sure, but I may have inadvertently stopped the GPU glitch at the same time. It's been 4 days since the system froze and it ceased coincidentally with the following:

• ran drive repair from recovery (to fix all the damage from the last few panics)

• updated all drivers

• safe booted, logged in to both root account & user account during safe boot (my root login is enabled)

-waited until all drive activity dropped to zero

• reset NVRAM

• turned off automatic graphics switching

• rebuilt LaunchServices

• rebuilt DYLD's shared cache

• rebuilt XPC cache

• rebuilt CoreDuet database

• rebuilt Mac Help

• rebooted twice

it's been 4 days of serious video and audio production/rendering across 4 displays and mysteriously no lockups
I'll report back as soon as one happens again

Not sure if this really is the solution... but currently I've been working for ±30 min without any hickups... and that really is a first... so fingers crossed you guys! but if so:

*drumroll*

It's the dedicated graphics card!! gforce 750mx in my case...

I unplugged everything, quit all programs so that I could set gfxcardstatus to only use integrated graphics card and it seems to work.

Mac mini 2010 High Sierra

When I upgraded to High Sierra I had problems I didn't had before : mouse freeze, some websites links didn't work… and 4 days ago, system refused to start. Progression bar blocked… reset PRAM not effective, disk utility : disk is ok.

The only solution: clean install, and reinstall all via Time Machine… I never did a clean install before. It's so easy…

Now : 0 problem…

I waited for version 10.13.1 and installed this one on an older mac (iMac mid 2011 with an AMD Radeon and SSD).
Initially I had a lot of freeze problems: this was mostly the colored wheel after the mac went into idle mode and had to resume, with after a while also the mouse movement totally blocked and with no other choice than the hard reboot...

Today my system seems much more stable.

I cannot really explain this but I think that certain actions triggered a few corrections to certain configuration data and perhaps also some access rights (probably similar to what certain people did via the Onyx tool):

- I opened the console view and looked for errors in the logs, this gave some hints... in my case regarding iCloud & access issues

- I activated the option to share the mac & cloud analysis with Apple in the security & privacy settings

- I booted twice in safe boot mode (https://support.apple.com/en-us/HT201262)

- I reconnected each user again to iCloud.

- I adapted the sleep time from 10min to 30min for both the computer and the display (not sure this really helped..)

- I forced my Norton Security to get updated

- I had printer/scanner drivers that were quite old but supported by the macOS itself - I removed them all, selected them again forcing fresh driver installs

- I did a manual check of the SSD that was converted from HFS+ to APFS (though no errors reported)

- I let my time machine do some backups

- I went into Photos to force the rebuilds of the libraries

- And since then I boot again in normal mode

The above does not guarantee of course it works for other people but in my case it did 😝 🙂.

My Time Machine is now still trying to make a non-logical giant backup that does not make sense for me but that's perhaps because of the total rebuild of the Photos library ...😟

As I have reported above, turning off Autoplay in Safari for Facebook website and also turning off autoplay on the actual FB page has worked for me. No freezes in over 24 hrs, Photos work fine, no freezes, don't have Photoshop so can't report on that and I am just a layman with enough knowledge to be dangerous.... but I was freezing 15-50 times a day with HS OS 10.13-1 after upgrading from Sierra. This is a MBP 2014 with 2.5Ghz. Over and out on this issue.

Best to make a boot disc for Sierra OS X and downgrade, then wipe and start again. Make sure you back up all your files.

Your Apple Store are wrong about the graphics/hardware issue......this new version of high Sierra made my display look really messed up..like id dropped my lap top a bunch of times and broke something.....its funny how when I downgraded back to regular Sierra, my entire Mac works amazing now. people were telling me I had a hardware fault.

Hi Guys,

Finally sorted out this issue. I went to the Genius Bar and they basically found that the update created multiple drives on my laptop, which was very weird. So they basically wiped my laptop and reloaded Sierra and everything works perfectly like before. I will not be updating again till there is a stable version, I have learnt my lesson.

Resume of the thread to help newcomers:

High Sierra 10.13.0

• It was freezing almost every mac, proved for the variety of configs reported by the owners in this thread.
• Almost everyone with a 4k external monitor has multiples freezes along the working day
• The issue appears to be related to new Metal 2 and WindowServer.
• The issue isn't easily reproducible, appears to be trigged by some usage pattern
• Some people reported some hacks that helped to get fewer freezes, but as the problem is related to usage patterns, there's no effective and universal solution yet. Feel free to try reset here and there, but there's no guarantee and even if the problem ease, it will not stop.

High Sierra 10.13.1

• The problem continues
• But this version is a little more stable for SOME mac configurations. So, a lot of people are getting constants freeze yet and some are "ok". For example: my mac pro retina 2012 with geforce 650M freezes only once a week now, before was 5 times a day.

The only solution to stop the freezes completely is downgrade to Sierra, as a lot of people reported in this thread.

I think that is it.

On My MacBook Late 2015 I have downgraded to Sierra and now no more issues. I am tired of solving something, which should work out of the box. When Apple releases a system, mature enough, maybe in a year, then we will talk about an upgrade.

By the way, be careful with APFS, I lost all my files due to it improperly resizing, when trying to install Linux in dual boot, while Apple fixes the issue with OSX. In the end I am back on OSX, spent 100 EUR to recover files and won't move anywhere from Sierra and old FS.

Ensure you downgraded properly, having cleanly formatted the SSD, because the file system will be different. I am pretty sure you can test your hardware by booting Linux from Live USB. If Linux works flawlessly, your hardware should be fine.

Same way you can do an Internet boot, then install the OS, which originally came with your laptop on USB drive, boot into it and test how it works. For me it was El Capitan, was working fine also.

I am pretty sure if everything worked fine, you upgraded to High Sierra, it broke, and you rolled back cleanly - your issue should be certainly gone.

Guys, I am trying to cool the gpu down with maximmum fan speed using Mac Fan Control. Because when the panic happened, it tends to be overheated. Since then, I am not having the freezing issue anymore.

As far as I am concerned reinstalling Mac OS did the job for me. I did not loose anything any file or whatsoever. I booted holding CMD R. In recovery mode I chose to reinstall Mac OS and I don’t know why but I did not loose any data even my wife’s account and files were there. It fixed everything. I had a problem so big that I thought my MacBook was broken and now the problem is gone so you might want to try to backup important files before doing so and try it

I've got the the exact same issue. I backed up my MBP (mid 2012) and reinstalled, still no good. Created a new account on the same MBP and everything seemed to be fine. Then I enabled iCloud and the freezing came back. I've disabled I cloud and so far so good. Bit of a pain if iCloud is the issue will run without it for a few more days and report back.