System freezes since High Sierra

Hi,


since i upgraded to High Sierra i get random (every few houres) system freezes/slow downs. Everytime the mouse is still useable but the response needs quite a lot of time and sometimes there is no response at all. I had some freezes where the system recovers after 10 minutes and sometimes i had to do a hard reboot.


I thougt it might be an issue with the current release of High Sierra therefore i installed the 10.13.1 Beta, but the issue is still present.


I have no external drivers installed.


Has anyone an idea what i can do to track down what could cause such an issue?

MacBook Pro with Retina display, macOS High Sierra (10.13), late 2013 15"

Posted on Oct 4, 2017 3:09 AM

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148 replies

Oct 17, 2017 2:22 PM in response to tschust

Same issue on a Macbook Pro late 2011 with Kingston SSD instead of the OEM HDD. Originally i thought it was related to the SSD and APFS, especially since it seemed to occur when Time Machine was "Preparing Backup". However, after stopping automatic backups for a while the issue persisted. No clearly visible culprit in System Monitor. I guess i'll wait for the fix from Apple...

Nov 5, 2017 3:29 AM in response to Enkk

I installed directly High Sierra 10.13.1, running on iMac 21.5" (mid 2011) with an AMD HD6750M and an SSD, so it is definitely not related to NVidia (only).
I am still facing the colored wheel / freeze after some idle time with no other option than to do a hard reboot.
Currently I am running in Safe (boot) mode...

As indicated in other threads, make sure you activated in your system configuration > Security & Privacy > Analysis the option 'Share Mac Analysis' in order to provide Apple with info.
Let's cross fingers that the apple team can soon locate and fix the issue(s).

Nov 13, 2017 4:24 AM in response to tschust

So, I installed High Sierra 10.13.2 beta 2 and it seems that the problem is gone. Please note that I just used the laptop for a couple of days, so I can't really be sure that the problem is really gone, but the system is now definitely more stable. I still occasionally see some slow down, but now the computer starts to react again after a couple of seconds. Finger crossed they were able to address this issue...

Jan 8, 2018 1:36 PM in response to tschust

Ive been getting this several times a day - I think I can actually reproduce it by playing a youtube video (normal size).


The sound will continue, and the cursor moves, then the computer either restarts or I have to hard restart.


(I think something quite similar used to happen when I had a screen saver enabled)


I've been sending crash logs - no idea if it will help.


Tried caffeinate which seemed to work for a few days, until it didn't...

Jan 11, 2018 12:17 AM in response to tschust

Just to add to what everyone else is experiencing: I am experiencing the same freezes on a MacPro with 8 cores, 64GB of memory, four 27" monitors and High Sierra 10.13.2 installed. Incredibly annoying and really unacceptable on a very expensive machine!!! I tried to switch the monitor sleep function off (System Preferences->Energy Saver->Turn display off after: never) and switch the screen savers on instead (System Preferences->Desktop & Screen Saver). I used the Flurry screen saver and ticked "Show with clock". I normally work until around 10:30pm European time when the US markets close and I can see the system freezes around 4am (so about 5-6 hours later) as the clock has stopped but is still displayed on the monitors. I don't claim to be an expert, but if the system can "work itself" into a freeze then perhaps it is a memory leak from an app (although must be a pretty serious leak with 64GB of RAM) or a periodic service that is catastrophically malfunctioning. Whatever it is, Apple really should get their act together and fix this.

Jan 16, 2018 11:52 PM in response to PrebenBN

Update 17 Jan 2018 08:42am CET: For reasons unknown, I have not had a freeze in two days. Instead of the usual frozen clock on the screen in the morning, the screen saver is running and I can log in as usual. Since my original posting on January 11, I have only updated the following: macOS High Sierra 10.13.2 Supplemental Update (I guess this was the CPU security fix), HP Printer Software version 5.1 and Telegram version 3.7.3. I also deleted and re-added my HP printer under System Preferences->Printers and Scanners and unplugged an external USB diskstation. I doubt any of these things would have fixed the problem, but for whatever reason, no freezes the last two days. I'll try to switch the Energy Saver back on so the displays are turned off after 20 minutes and switch the screen saver off.

Jan 22, 2018 8:35 AM in response to tschust

I have had freezing issues with vm's running under Parallels and VMFusion. I have had freezes while scrolling a webpage or when the screensaver was running and now I am experiencing logouts.


I just reset a machine to Sierra and if it continues to be stable all machines will be downgraded.


This is the worst performance for me since going 100% Apple more than 10 years ago.


No Apple acknowledgement no indication they are working on a fix.

Feb 25, 2018 12:06 AM in response to tschust

I have a 2014 MBP, having the same issues still. Previous to update even, upon attaching my LG monitor the whole system would freeze leaving only an option to Hard reboot. If i attach the monitor first then turn on the laptop it works fine, it just cant handle plugging in 'live' anymore.I upgraded to HS today hoping it would resolve the issue but alas its the same. waiting for a patch or a resolve.

Recently I have began to think that Ive experienced more issues with my iPhones and Apple products than ever before.. always an ambassador for Apple products as they 'just work' they are more recently 'not working'. Seems that the Software teams at Apple are not as 'tight' on their update releases as they once were...

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System freezes since High Sierra

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