System freezes since High Sierra

Same here. High Sierra froze at first and then locked me out completely of a MacBook Pro late 2014. Now my partner's 2013 Mac is starting to freeze up. I will be opening a complaint with Apple. I run my business on line and had to buy a new computer. I think they owe me. What do all of you think about that?

I'm hoping that doesn't happen. I still have faith in Apple, but the totally reliability of their products hasn't been the same since Steve Jobs died. Let's hope they get it together, and that they do it soon.

Macbook Pro, High Sierra 10.13.2, wireless, no devices attached by cable.

Same or similar as most above but my screen does not go black, Mouse works, Alerts continue, music continues, etc.

It is as if there is a hidden layer, or window, and the cursor is stuck in there. I can even, sometimes, drag the cursor and see a box of select outlines - but it, the cursor, remains underneath the windows that I have had open and which I cannot get into. (I think I hear a 'Thump' sound when I try.)

I can do CMD+OPTION+Escape to bring up Force Quit Applications but quitting them doesn't have any effect. I can however, press CMD+TAB and sometimes see that there are more apps running than showed up in Force Quit.

I can get 'something' of the cursor to go up to the top Menus by using two-finger click or Right-click, and use Tab or Right-Click and Arrows to get to the Apple menu, and then Arrow-Down to Restart... and then hit Return to get it to reboot.

I have the same issue - random system freeze.

I have seconds turned on and I can see the seconds freeze

Usually about 10 minutes latter the system will un-freeze

However After the Un-freeze

- All my fonts are not recognized

- if I don't restart the question mark box shows up for all emojis and eventually everywhere OS menus etc.

- I have restored my fonts to the default set

Interesting Console Output

- Before the Freeze in the Console system.log:

Finder[956]: libcoreservices: __create_or_fix_relative_directory: 959: __dirhelper_create_relative returned (os/kern) failure

Installed 10.13.3 Still have same problem. This problem caused me to cancel order for a new iMac. I like Macs a LOT, but Windows never crashes. And I don't appreciate the slow downs on all but newest gear. Starting to think about moving back to Windows. Apple should not take its customers for granted. A problem that causes many users to crash regularly is not something they should allow to persist.

I totally agree. I was a Windows user for many years and was finally persuaded to switch to Apple. And, it looks like there's a lot of negative press being released now with regards to Apple products. i still haven't found a solution that "fixes" these latest issues. Disappointed in Apple.

I updated my macbook pro mid 2012 last week and now it won´t start, it´s stuck on the grey logo screen.

I tried all the following and nothing worked:

-Reset NVRAM

-Startup Disk Selection

-Safe Mode

-Disk Utility

-Reinstall Mac OS

-Running code

So now I´m stuck and don´t know what else to try by myself. I did a backup to an external hard drive via Disk Utility, will it help if I format my hard drive? it´s my last resort before taking it to the repair shop :/

PrebenBN, bottom line is the last sentence of your posting: "Whatever it is, Apple really should get their act together and fix this." I can't remember a time when I've been so discouraged, disheartened, and disappointed in a company--especially Apple!

Same for me! I did go into an Apple Genius bar, but the problem had disappeared a day or two earlier. The tech guy couldn't find anything wrong or explain why the issue happened. Fingers crossed that it stays resolved.

I'm ready for Apple to make good on my Apple Care and provide me a new MacBook Pro. I began with freezing problems the first week I had it, went to the Genius Bar and was told to stop using CNN as my homepage since that's the only time the freezing occurred--when I was on CNN's page. I also was concerned about the fan motor of my MacBook racing and sounding like the entire laptop was about to take off whenever I used Lightroom and was told it was supposed to do that. Now with the High Sierra upgrade and freezing issues whenever it goes into sleep mode, I have reached my limit. I don't know if it's the MacBook Pro, the upgrade to High Sierra, or what. All I know is that I'm a really unhappy Apple user, and I've been an Apple user since 1989.

Hi,

I have been following this and another post (called High Sierra Freeze) about this problem that I am also suffering (Macbook Air mid/2012).

This is me being a bit paranoid but I noticed that my system seemed to be working fine around the 16th and 17th January but when I switched on the machine on the 18th it had come back (I am not completely sure about the times but I would say it definitely worked well all day on the 16th and in the morning on the 17th). A few people commented on the 17th that the problem was sorted. It would be interesting to know if the problem did come back for them.

By the way, did anyone experience any freezes before updating to High Sierra? Mine started a bit earlier, around the time of the latest Sierra update (but didn't happen very often at that point).

After a visit to the Apple Store last week I have now switched back to Sierra (for the second time, the first time I reinstalled Sierra I upgraded to High Sierra immediately and my computer became almost unusable) but now the freezes happen all the time, exactly the same as with High Sierra.

Well I have not had the freezing issue of late. I haven't been running the screensaver or any virtual machines.

In place of the freezes I now have random user logouts. These are not to be confused with reboots. I just log back in again and everything I had spent is now closed.

I am moving back to Sierra. Maybe that will stop this issue.

Apple has to be aware of this.

I'm running a 27" iMac (Late 2012) with fully updated High Sierra. My system was rock stable for the first five years. Since the High Sierra update, I'm getting sporadic lockups where only the mouse is responsive and the only recourse is to reboot.

In my case, this is not related to screen savers or power saving mode. It happens when I'm actively using the machine. I could be in the middle of typing a paragraph and it freezes.

I did a clean install last week, hoping that would solve the problem, but it persists.

I keep hoping an update will solve this.

I was having the same problem on a Macbook Pro late-2011. Everything was perfectly fine, then I finally gave in to the constant "Update your software" messages, after asking to be reminded the next day for a couple weeks. High Sierra was installed.

Then it begin freezing at random times, sometimes I used the mac for a good 10 hours without an issue, other times it froze just a couple minutes after restarting.

Mouse would still move, sound would still play, but otherwise, the system was completely unresponsive.

I decided that I should try to fix this issue, people suggested clearing SMC and PRAM, both didn't have any effect. Then I heard some people saying that reinstalling the system could fix it, so I decided to give it a try.

The installation never got past 50%, it just froze on install. I left the Macbook there, thinking it could be just taking a long while, but after 24 hours without any improvement, I realized it had frozen again.

So now I'm left with a expensive brick, can't use my macbook, can't get into it cause the install process begun, but won't finish. I use my macbook for work, so I had to buy a new notebook just because High Sierra decided to break my otherwise perfectly fine system.

What do I do now?

I never use external drives. The only storage I ever mount is an external FreeNAS server connected via afp://

My lockups are relatively infrequent, perhaps once or twice per week, but contrasted against five years of never having the system freeze, it's a major concern. I run numerous virtual machines as guests under VMware Fusion. I'm just waiting for the time when one of those is going to be corrupted by the freeze.