High Sierra photo editing slow

Issue on Photo, an issue on root, finally on shares. What else next? We do not talk about rocket scientes solutions, that is basic stuff. It looks like the Phönix project about DevOps. Where is Brent to fix it? Personally, I am very disappointed.

Finally I have to restore with TimeMachine and CCC back to 10.12.6 on my severs and workstations to run operations. Always good to have a backup and a tested routine for restore.

Effort: 2 man days of engineering, 4 people cannot work = 10 man days in total! Who will pay opertational loss? Dear Mr. Tim Cook, that is a Real Desaster. Where is the accuracy and love to deploy and to test software?

MEH - I'd help off upgrading from El Capitan because every time i upgraded, my mac book pro had a problem. SO, upgraded to Mac Os High Sierra yesterday and now have s l o w photo editing - it whirs and eventually carries out c

the edit:(((

Is there a fix yet?? Wish I hadn't bothered

Apple get your finger out

Is anyone at Apple actually doing anything about this? It is positively painful and there are times when just opening a photo freezes everything for 90 seconds.

Alternatively, can I uninstall High Sierra without losing everything I've loaded up in the last couple of weeks? I'd much rather go back to an old, working system, than having to struggle through with this rubbish.

Hi,

I noticed this problem too and spent 2 hours with Apple and indeed reported this with a case number, etc. . Would that they have a database of these issues somewhere either available to the public or to their techs so we don't futz for so long verifying these issues. Put a serious cramp in my project - thus I am telling my customers NOT to go to High Sierra, because of crappy buggy un-tested releases like this one (and the subsequent crappy followup rush jobs).

I just want to say that I didn't even know about High Sierra, but I was getting help from an Apple guy with a problem with my mail program, and he told me to upgrade to High Sierra. Turns out that after the most recent High Sierra upgrade, my mail problem is fixed. But now I have this Photos problem. So they just need to FIX this and announce another upgrade.

Just sent immediate crash report:

Still not fixed even after 10.13.2 update. Very disappointed as a long term Mac User. (I still have my 1984 Mac Plus and very loyal to Apple) Please fix this problem. It seems to happen in High Sierra most often when opening old slides that have been PREVIOUSLY scanned from Epson V500 and edited with many retouches whilst zoomed in to select fine detail when using macOS up to 10.12/Sierra NB ABSOLUTELY NO PROBLEM WHEN USING 10.12 FOR THESE RETOUCHES BUT WHEN OPENING IN EDIT MODE IN HIGH SIERRA THE APP CRASHES.

---

Process: Photos [1480]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: com.apple.Photos

Version: 3.0 (3251.12.190)

Build Info: PhotoApp-3251012190000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [1480]

User ID: 501

Date/Time: 2017-12-07 10:52:16.304 +1100

OS Version: Mac OS X 10.13.2 (17C88)

Report Version: 12

Anonymous UUID: D8CD347E-594F-4867-E45D-210C52C1CB05

Time Awake Since Boot: 3700 seconds

System Integrity Protection: enabled

Crashed Thread: 4 Dispatch queue: NUJobQueue.Low_Prepare.run

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000700009db6ff8

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Bus error: 10

Termination Reason: Namespace SIGNAL, Code 0xa

Terminating Process: exc handler [0]

VM Regions Near... etc etc

I'm having the very same issues. Worst is that the Photos application crashes almost immediately. I can only keep it open for a few moments and then it crashes again. When it does manage to stay open longer than a few secondes, it takes too long to do simple edits. I almost wish I wouldn't have upgraded to High Sierra because of this. When you work with large numbers of photos, and it takes so long just to do a simple retouch it's frustrating.

I had High Sierra 10.13.1. After reading your note, I looked for the update, and did the update this evening. Guess what... It is STILL crashing after being open only a few seconds. This is really getting aggravating.

I totally agree. I did the 10.13.2 update tonight, and I still can't get Photos to work. It crashes almost immediately after opening. I have opened it at least 8 times in the past 20 minutes, and it crashes continually.

Me to me to me to. I love all MAC and have for years but this photo editing hang up go to sleep crash bam boom is hideous. I needed to update my companies website from scratch and wanted to be done by 2018 so I traded up from my 2014 Mac Pro to 2017 15" 1 TB retina, oh my I wanna go back to my old photo editors and trash the Mac. Hours to retouch 10 photos, only 500 more hours at this rate. PLEASE fix Timmy Apple Cookey, pretty please. I don't need an iPhone X without a home button I just need my Mac to do what a Mac is suppose to do. No more turtle speed please.

I have this problem. I upgraded from El Captain to High Sierra on a 1 year old Mac book air (although 2015 model), and the photo's app runs like a dog, and drains the battery within a couple of hours. It is barely usable, considerably worse than before and generally really irritating.

Why is Apple releasing such rubbish software and using its customers as beta testers?

It has turned my £1300 laptop into a piece of junk - thanks Apple, merry xmas to you to.

I have the same problem !

Mac Os 10.13.2, Macbook Pro Retina Late 2012

Everything was working perfectly fine but since the update of high Sierra and their new editing options everything is so slow. I use the same camera (RAW footage) and the same mac but editing became now impossible... I have to wait sometimes more than 2 minutes for the automatic correction on one picture, unusable... Has someone more news from apple ?

Hope it will soon be corrected

So I think (correct me if I am wrong) this is all related to the intel chip design problem for which High Sierra has been patched (and hence the massive slow down in performance).

Apple cannot fix this - all machines suddenly just got 30+% worse (for photo editing and for many other things).

My first laptop is still under 1 year warranty - so I can get a full refund on that I presume. I have a mac book pro which is 18 months old (past it's one year warranty) - can I get a full refund for that as well?

Please Apple can you tell me my options, now your product and degraded by at least 30% overnight.

I am experiencing the exact same issue with retouching photos. Below is my EtreCheck output. Any thoughts?

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-04 18:57:04

Download EtreCheck from https://etrecheck.com

Runtime: 3:29

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Beachballing

Description:

photo slow

Hardware Information: ⓘ

MacBook Air (13-inch, Early 2014)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir6,2

1 1.4 GHz Intel Core i5 (i5-4260U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Check Battery - Cycle count = 518

iCloud Quota: 707 MB available

Video Information: ⓘ

Intel HD Graphics 5000 - VRAM: 1536 MB

Color LCD 1440 x 900

Disk Information: ⓘ

APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 121.12 GB

USB Information: ⓘ

USB30Bus

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 121.12 GB (49.22 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 121.12 GB (49.22 GB free)

(disk1s2) <not mounted>
[Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted>
[Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s4) /private/var/vm
[VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB

Time Machine Backups (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine Backups : 2.00 TB (1.41 TB free)

Physical disk: Disk Image 2.00 TB (1.41 TB free)

System Software: ⓘ

macOS High Sierra
10.13.2 (17C88) - Time since boot: less than an hour

Configuration files: ⓘ

/etc/hosts - Count: 1

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2.0) [Lookup]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10) [Lookup]

System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 187 Apple tasks

[running] 94 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 36 Apple tasks

[loaded] 190 Apple tasks

[running] 106 Apple tasks

Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2015-08-05) [Lookup]

[loaded] com.coupons.coupond.plist (? d6de63d4 88e927a2 - installed 2015-06-02) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-03) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 4a358d2e 72ac4dde - installed 2017-10-29) [Lookup]

[loaded] org.chromium.chromoting.plist (Shell Script 81572da9 - installed 2017-10-23) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

[loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-08-05) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-03) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-11-15) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]

User Launch Agents: ⓘ

[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-20) [Lookup]

[loaded] com.spotify.webhelper.plist (Spotify - installed 2017-07-28) [Lookup]

User Login Items: ⓘ

CricutLauncher4 Application

(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app)

Google Chrome Application

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple, Inc. - installed 2017-12-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-12) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-12-21)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-02) [Lookup]

AdobePDFViewer: 18.009.20050 (installed 2017-12-02) [Lookup]

Flash Player: 28.0.0.126 (installed 2017-12-12) [Lookup]

CouponPrinter-FireFox_v2: 5.2.0 (installed 2015-06-02) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-29) Check version

User internet Plug-ins: ⓘ

ZoomUsPlugIn: 3.5.57166.0713 (installed 2016-08-23) [Lookup]

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-11-27) [Lookup]

Java (installed 2017-10-29) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 121.12 GB Disk used: 71.90 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 94

Oldest backup: 9/1/16, 2:39 AM

Last backup: 1/4/18, 5:58 PM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 121.12 GB X 3)

Top Processes by CPU: ⓘ

108%
Photos

25%
kernel_task

10%
mds

7%
WindowServer

7%
backupd

Top Processes by Memory: ⓘ

664 MB kernel_task

439 MB Photos

98 MB Google Chrome

59 MB Google Chrome Helper

56 MB mds_stores

Top Processes by Network Use: ⓘ

Input Output Process name

201 MB 226 MB kernel_task

75 KB 29 KB mDNSResponder

9 KB 9 KB apsd

7 KB 2 KB cloudd

3 KB 1 KB netbiosd

Top Processes by Energy Use: ⓘ

83.10Photos

7.40WindowServer

4.46backupd

3.80diskimages-helper

Virtual Memory Information: ⓘ

1.14 GB
Available RAM

22 MB Free RAM

2.86 GB
Used RAM

1.11 GB
Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Adobe Flash Player:
(installed 2017-12-12)

Microsoft AutoUpdate:
(installed 2017-12-13)

Microsoft Excel for Mac:
(installed 2017-12-13)

Microsoft Word for Mac:
(installed 2017-12-13)

Microsoft Outlook for Mac:
(installed 2017-12-13)

Microsoft AutoUpdate:
(installed 2018-01-03)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-01-04 18:32:33 Last shutdown cause: 3 - Hard shutdown

2018-01-03 20:29:59 Photos.app High CPU use [Open] [Details]

Hi, there is no solution, there is no outlook for 10.13.x to fix, yet.

The good news is:

Apple support employee was able to acknowledge the behaviour of Foto on his own Mac.

Apple support created an official internal case for deeper inspection.

Keep the fingers crossed.

FYI - That is not an issue of the newly released issue about Intel chips.