High Sierra macOS freezing and stops

I upgrated to high Sierra and have a big problem since then. About 3-4 times a day in my worktime my MacBook Pro (i7, 256 SSD, 16 GB RAM), is lagging and freezing. I even can't move the mouse on the screen, only music is playing. I don't know what is the problem because i cant even make a report on that. This is a real problem, because I am working and this still happens. Maybe anyone have this problem too? What can I do, because untill upgrade everything worked perfectly fine.


Help please !!

Posted on Oct 5, 2017 2:15 AM

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Posted on Oct 29, 2017 2:40 PM

I posted earlier, for reference i have a MacBook late 2013 retina 13 inch, only intel iris no nvidia. As stated previously this issue was around during the beta.With High sierra I had tried everything including clean installs via usb installer. Whenever I went back to sierra all was well again.


Today, after a time machine backup I formatted the drive back to hfs and did a internet recovery back to the stock os (mavericks) i then did a full download of high sierra and did an upgrade but used a terminal command to bypass the conversion to the apfs file system. I have been running now for approx 14hours and have not had any crashes. before i was having a crash probably every hour so this is a massive improvement 🙂


I am obviously missing out of the performance increases from using apfs (which I have never noticed) but at least i now appear to have a stable system and photos is working as intended with my iOS 11 devices

454 replies

Oct 10, 2017 7:39 AM in response to sckeedoo

Similar problem here -- MacBook Pro 10,1 (mid-2012), i7, 16Gb -- but happens with no media of any kind playing. The mouse cursor usually remains responsive in the sense that I can move it around, but there's no response to mouse clicks or keyboard input. Never saw this problem prior to the High Sierra upgrade.


I've also tried to log in from a remote machine via ssh to initiate a restart. I'm usually able to connect, but my session invariably hangs after the first command is issued (including `shutdown -r now`). Eventually had to do a hard restart.

Oct 11, 2017 2:16 AM in response to sckeedoo

I'm noticing an awful lot of graphical glitches, particularly in Chrome, which I've never encountered before. Perhaps it's related to the switching between discrete and integrated graphics? It's a bit of a nightmare to use in work as I'm having to save documents every time I write a sentence or two to avoid losing them!

Oct 16, 2017 12:19 AM in response to sckeedoo

Same thing here. It can happen several times an hour. Most times, it recovers after part of a minute, but sometimes it never comes out of it and the only option is to force a shutdown. I have my Mac's clock displaying the seconds count, and even that freezes.


Like others here, I've tried many troubleshooting techniques, i.e. Safe Boot to clear caches, zapping PRAM, running Disk Utility, using 3rd party maintenance and malware-scanning apps (Onyx, MalwareBytes) - no joy.


Was hoping the Supplemental Update would bring relief, but no such luck.


MacBook Pro (Retina, 15-inch, Mid 2015) 2.5 GHz Core i7, 16 GB RAM, original Apple SSD.

Oct 18, 2017 1:29 AM in response to sckeedoo

Mine does the same probably 10 or more times a day. Cannot see any trend in when it happens. Music keeps playing and when using Skype I was able to continue my conversation till finished but could not click on the hang up button. Every now and then I get a kernel panic screen too. Only solution is to do a hard reset. Sometimes after the restart the location of the some of app windows is forgotten (I work with 8 Desktops all specifically configured for different collections of apps and all in specific positions) so this wastes a lot of time to redo only to have to do it all again too afterwards.

Oct 20, 2017 6:52 AM in response to sckeedoo

This issue is driving me nuts!


I have 2 variations: one is crazy flickering in any web browser (and I turned off video card switching) which sometimes can be fixed via closing the lid of the laptop; and freeze when everything stops (but music continues to play). Freeze unfroze one time, but usually it requires a shutdown.


I did a clean install from USB, by the way, wiped the disk and installed from scratch. Recent update didn't help.


I have MBP 15" early 2013.


I also have Macbook Air 13" (2011) with High Sierra and it's not affected at all.

Oct 20, 2017 9:31 PM in response to sckeedoo

I have a similar problem on Macbook Pro 10,1 ( 15 inch Retina, 16GB RAM, 2.6 GHz, Upgraded HDD 1TB). It hangs while I swipe from left to right between screens. Mostly system crashes when I left it unused (usually at nights). When I open in morning, all my open work is lost as I have to reboot. The screen appears to report the issue to Apple but it ain't got any messages.


I tried defrag, first aid, uninstalling unused apps, killing background processes etc. Nothing helped me.


Hope they will fix it soon.

Oct 26, 2017 11:42 AM in response to Andrew Bombard

I second that Andrew. I am primarily a Chrome user. I don't like the controls in Safari much and it just feels too limited. So I use Chrome. But for me when the computer starts to act weird it's when I'm using Chrome or a Chrome extension. I have been rebooting when it starts, before it gets too far gone. The thing that's killing me is that it can't save my itunes password in the accounts system so I have to re-enter it every time I reboot. Irritating as ****.

Oct 27, 2017 10:43 AM in response to pestilence669

Well, saying it's DEFINITELY NOT something is not entirely a factual statement. It IS the case for me. What's also the case for me is that I also freeze a lot when using Photoshop (or any graphic-intensive Adobe program). It just now happened after already unplugging from my external monitor.


So this leads me to believe its to do with certain Graphics Cards and the handling of too many processes.


How High Sierra changed all that is a mystery. But **** if I'm not frustrated beyond all reason.

Oct 28, 2017 11:09 PM in response to sckeedoo

I think we should concentrate on the similarities. That's the only way to deduce the cause of the problem, aside from obviously only affecting High Sierra.


Not everyone uses Adobe products, or has peripherals, or uses external displays, or even uses Chrome frequently, so we can pretty safely remove those from consideration as the cause. We can also pretty safely remove the cause as being an upgrade to High Sierra, as several people have said they've done clean installs.


So, similarities... Does everyone have Macs with NVidia graphics cards?

Oct 29, 2017 12:06 PM in response to Omatsei

Omatsei wrote:


Does everyone have Macs with NVidia graphics cards?

No Nvidia GPU here. My MBP/r has a Radeon GPU.


I'm having the pausing issue several times a day, and I also get the occasional screen freeze, with continued background processes, i.e. streaming music or Finder copies, requiring a forced shutdown / startup cycle to recover.


MacBook Pro w/Retina display, mid 2015

AMD Radeon R9 M370X GPU w/2 GB VRAM

2.5 GHz Core i7
16 GB RAM

Nov 1, 2017 1:54 PM in response to sckeedoo

Hello guys.


I've been following this problem since the day after High Sierra became public: my iMac (21.5-inch, Late 2012) crashes a couple times every day. Screen is frozen, audio works and same goes for the cursor. One time I was on a skype call, and it still worked! Even the video (from the caller side, mine was stuck of course)!


Also, I'm experiencing graphical glitches on Chrome, Discord, and Whatsapp.


I cannot see a common behaviour from my side when I get the freeze: sometimes I'm opening a video, some other i'm just chatting, maybe writing something.


I've installed a few hours ago the 10.13.1: so far no freeze, but I still have graphical glitches.


This is my config: https://imgur.com/a/HR4hp

I use two extra external monitors.


I can see that a lot of people is here, and it would be nice to have some place where we could discuss temporary solutions? Or organize in some way in order to get noticed by Apple? Like a Discord server or something? I'll drop the link here, just in case: https://discord.gg/6sXmmKA


Thank you.

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High Sierra macOS freezing and stops

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