High Sierra macOS freezing and stops

I upgrated to high Sierra and have a big problem since then. About 3-4 times a day in my worktime my MacBook Pro (i7, 256 SSD, 16 GB RAM), is lagging and freezing. I even can't move the mouse on the screen, only music is playing. I don't know what is the problem because i cant even make a report on that. This is a real problem, because I am working and this still happens. Maybe anyone have this problem too? What can I do, because untill upgrade everything worked perfectly fine.


Help please !!

Posted on Oct 5, 2017 2:15 AM

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Posted on Oct 29, 2017 2:40 PM

I posted earlier, for reference i have a MacBook late 2013 retina 13 inch, only intel iris no nvidia. As stated previously this issue was around during the beta.With High sierra I had tried everything including clean installs via usb installer. Whenever I went back to sierra all was well again.


Today, after a time machine backup I formatted the drive back to hfs and did a internet recovery back to the stock os (mavericks) i then did a full download of high sierra and did an upgrade but used a terminal command to bypass the conversion to the apfs file system. I have been running now for approx 14hours and have not had any crashes. before i was having a crash probably every hour so this is a massive improvement 🙂


I am obviously missing out of the performance increases from using apfs (which I have never noticed) but at least i now appear to have a stable system and photos is working as intended with my iOS 11 devices

454 replies

Jan 27, 2018 10:29 AM in response to sckeedoo

A bit old. I had the same issue on my 2013 iMac with a non Apple SSD drive in it. Trim support for the drive in High Sierra was turned off after fresh install. The drive supports trim so I forced turned it in on Terminal using sudo trimforce enable


After this no more spinning beach balls or intermittent freezes. If you want to turn trim off for any reason you can use sudo trimforce disable


Good luck!

Mar 12, 2018 3:06 PM in response to torbenfromwiesbaden

Download the High Sierra installer again from App Store.

Clone your drive.

Boot from the clone and erase the internal drive.

Use Disk Utility to reformat as HFS+.

When you run the installer it will reformat as APFS. Doing this on a clean drive without having to convert data in the process might fix your issue.

Add back the problem apps and test. If the problem still exists then you can simply clone back with all your data.

Jul 14, 2018 8:17 AM in response to leroyk

In case it helps anyone:


10.13.6 came and I excitedly installed it. The lags and stutters went away for a few hours and then came back just after a few hours of use. No particularly new application was in use when it came back - just the usual apps I generally use(d): browser, Outlook, PDF viewer Skim, etc.


As the UI stutters came back clearly I was frustrated again and tried the two following items: SMC Reset, which seemed to help somewhat but not fully/significantly. Thereafter I found and tried the solution I didn't think would help at all but actually did: Going to Accessibility within Settings and clicked to enable "Reduce Motion" and "Reduce transparency". I have been using the 3.1 GHz, 16 GB RAM, 512 GB SSD 13" 2017 Macbook Pro for 5 days now, almost completely without the UI stutter and freeze problems. No other tweaks except these were made to help the situation.


These options are actually supposed to improve Accessibility for folks with some forms of physical disabilities - and these were necessary to actually make this high powered machine usable to me due to the machine's disability. There are quite a few reports of this helping other people, but I didn't think AAPL would do this poor a job with their OS engineering such that enabling these options might actually help. Yet, it did. The data speaks for itself.


User uploaded file

Jul 15, 2018 6:05 AM in response to sckeedoo

Hi,


Try to restart once in Safe Mode.


In addition of doing what it has been invented for, the Safe Mode clears out the system caches, and deletes the dynamic loader cache, which is a known suspect, see often guilty, implied in many display problems. When you restart afterward in normal mode, a lot of unexplicable things may perfectly have been solved.


Regards.



To start up in safe mode:


  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. ...
  2. Release the Shift key when you see the login window.

Oct 29, 2017 4:22 AM in response to sckeedoo

Same problem on MacBook Pro (Retina, 15-inch, Early 2013) after a clean installation of high sierra stable version.


Got this issue since betas and in my case i think it's related to discrete gpu. For example, if i use an external monitor i have to force reboot at least twice in an hour. If i pay attention using only integrated gpu, i have very less often small system freeze but no need to force reboot.

Nov 2, 2017 9:46 AM in response to marsman250

Can you check if your Automatic Graphic Switching is turned on? I recommend turning it off for a day and check if you see any difference. Turn it back on after a day again and see, if it is freezing again.


System Preferences -> Energy Saver -> Automatic Graphic Switching (check box on the top)


Turn it off. Check for 2 days. Turn it back on.


You may see that battery drains fast than normal when it is turned off but at least increases productivity (if that works).

Nov 6, 2017 1:26 AM in response to sckeedoo

Posted. Couple of times MacBook retina 2013 13 inch I tried formatting and installing High Sierra using hfs+ initially all was fine, problems then returned. Freeze follow by a shutdown and restart, logs in console are always clear. I gave up and tried to revert to Sierra. This wasn’t straight forward I resetted to stock (Mavericks) and discovered Sierra is not in the store. Found it via an Apple link error 1004


Cleared cache and plist, error 1004. I then upgraded to Yosemite and tried again same thing. I then went out and had to buy a usb stick upgraded back to the dreaded High Sierra this would then allow me to to download Sierra and create a boot disk. Formatted, back on Sierra and no crashes since.


To complicated matters further my phone is on iOS 11 and the camera was using the knew high effiency picture format. This format is only compatible with High Sierra, arrgghhhh!!!!


I have approx 50-100 pics which cannot be viewed full res on my Mac, I have found the setting on the phone to revert to jpeg.


It is clear the os is at fault with certain configs. But what makes it worse is apple makes it extremely difficult to roll back, even more so with the APFS conversion.


I have time machine backups from before this sorry mess but those who haven’t I feel sorry for them


Apple need to address this ASAP

Nov 7, 2017 11:33 AM in response to sckeedoo

Glad to hear it's SSD. I suspect the lag is something that will be fixed in a future update.


I'm assuming when you upgraded you installed High Sierra over your current data. It's possible that if you cloned your drive then booted from the drive you could then use Disk Utility to erase the internal drive as HFS+. Install High Sierra that would then format as APFS. Use Migration to bring back your data. I can't say with any certainty that this will fix the lag issue.


Perhaps an easier test to do first would be to use an external drive or partition your internal drive and do a test clean install of High Sierra. You would need 20-30 GB of space to do some minimal testing. Since the lag is intermittent this is going to be a hard test to do.

Nov 14, 2017 4:15 AM in response to sckeedoo

I just talked with support here in Czech Republic. They told me there is NO GLOBAL PROBLEM. She wasn't able to find anything related to our description of the problem, nothing about "freeze" or "stop".

She advised me to do 2 reset steps


Reset NVRAM

Reset SMC


If this doesn't help, she advised to create a new user and try working under that user.


And if that doesn't help, reinstall.


Why do I feel like talking to Microsoft support?

I seriously doubt any of these steps would help, but let's see.

Nov 19, 2017 11:55 AM in response to sckeedoo

Nobody here seems to be mentioning the Nvidia Web driver - it completely fixed the issue on my MacBook Pro with a GeForce GT 750M. The previous version of the driver had some performance issues, but as of last update, my Mac is usable again and running smoothly.


I'm sorry for the fellow users experiencing the same glitch on Intel or AMD graphics.

Nov 28, 2017 5:00 PM in response to paultahoe

First backup your data as a clone backup.

Software used to Clone:



Boot into recovery drive using third option.


• command R to reinstall the latest macOS that was installed on your Mac, without upgrading to a later version

• option command R to upgrade to the latest macOS that is compatible with your Mac

shift option command R to reinstall the macOS that came with your Mac, or the version closest to it that is still available


  1. Use Disk Utility to Erase your drive as HFS+ Mac OS Extended Journaled. This will erase all data on your drive.
  2. Select to reinstall macOS that came with your Mac.
  3. Boot into your new clean install. You will not be able to use migration, but you can manually drag over your data from your clone.

Nov 29, 2017 2:26 AM in response to sckeedoo

Found a Solution!


It is indeed the Nvdia geforce driver. Apple did not Updated the Geforce driver when published High Sierra. Well in the end they seem to not care at all about to update the Drive since they switched to ATI Radeon Graphics.


as Bassem Goud postet, get this driver from the link below, just trust it. It will fix it!


http://www.nvidia.com/download/driverResults.aspx/126538/en-us

Nov 30, 2017 4:27 AM in response to Roberto Tremonti

I know this will be a very hard solution for you and annoying as well , but if you can't live with freezing , I suggest to get a clean install of Mac Osx try to time machine to backup and do it as last try until apple. fix high Sierra or if you already have a lower version I prefer to go back to it . this way worked for me I have early 2013 MBP 15'' and I have the same issue with cinema 4d the app keep crashing and close when I load a very big scenes so I go for this solution because there is no way to work with such app that crashes every 5 min. so I hope I could help you

Nov 30, 2017 1:18 PM in response to boon2

Yes,


They are basically describing the same issue, in this thread.


Regarding the Nvidia Web driver, it has been updated by Nvidia to support the latest build (17B1003 after the security update)


The updated package is available here : Nvidia Web Driver - 378.10.10.10.20.109 / thanks to the guys at insanelymac for listing it (almost in real time) : http://www.insanelymac.com/forum/topic/324195-nvidia-web-driver-updates-for-maco s-high-sierra-update-11012017/

Dec 8, 2017 1:16 PM in response to LowenBehold

I didn't have problems for the first day of 10.13.2 & I used the Combo update.

After logging into several user accounts and having a reboot for another issue, when I got back I was getting a lot of beach balls and slugs by minutes things loading. This is what I did, have not rebooted since, but after it settled in it has stopped.

From terminal run: sudo periodic daily weekly monthly

From spotlight: typed words until it started loading more normal, this took awhile.

From Folders, went to all the tabs on the left like Applications shared, etc - waited for all icons to load which again took awhile. Then I tried several other random folders until they all responded fast.

So far now, there's no more sluggishness or beach balls.

Cross fingers :-)

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High Sierra macOS freezing and stops

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