High Sierra macOS freezing and stops

I upgrated to high Sierra and have a big problem since then. About 3-4 times a day in my worktime my MacBook Pro (i7, 256 SSD, 16 GB RAM), is lagging and freezing. I even can't move the mouse on the screen, only music is playing. I don't know what is the problem because i cant even make a report on that. This is a real problem, because I am working and this still happens. Maybe anyone have this problem too? What can I do, because untill upgrade everything worked perfectly fine.


Help please !!

Posted on Oct 5, 2017 2:15 AM

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Posted on Oct 29, 2017 2:40 PM

I posted earlier, for reference i have a MacBook late 2013 retina 13 inch, only intel iris no nvidia. As stated previously this issue was around during the beta.With High sierra I had tried everything including clean installs via usb installer. Whenever I went back to sierra all was well again.


Today, after a time machine backup I formatted the drive back to hfs and did a internet recovery back to the stock os (mavericks) i then did a full download of high sierra and did an upgrade but used a terminal command to bypass the conversion to the apfs file system. I have been running now for approx 14hours and have not had any crashes. before i was having a crash probably every hour so this is a massive improvement 🙂


I am obviously missing out of the performance increases from using apfs (which I have never noticed) but at least i now appear to have a stable system and photos is working as intended with my iOS 11 devices

454 replies

Dec 28, 2017 8:12 AM in response to sckeedoo

On the 2010 Mac Pro with extra drive bays I was able to clone another boot drive and switch High Sierra boot to another drive. That allowed me to erase my original boot drive and reformat to APFS that was modified by the Apple High Sierra software live into an APFS file system. IMO, I don't believe that live modifying process is the best solution for any drive.


High Sierra now runs like a rocket ship compared to using the live formatted APFS drive with constant freeze ups. The beach ball has disappeared for now. I'll keep updates here on my findings.

Dec 28, 2017 1:55 PM in response to paultahoe

I spent about 4 hours in Quickbooks today without one single stall and much faster response. The whole HIgh Sierra system including text ran smoother and faster as well. Quickbooks writes directly to the active drive in order to avoid any loss of financial data that might be held in memory in a power outage or crash. Therefore any fragmentation of files on that drive will slow typing response to a crawl while Quickbooks waits to find an empty sector on that drive to store data.


I only made one change, that was to erase the original High Sierra live formatted APFS SSD drive and reinstall my cloned data and system back onto the now properly formatted APFS SSD drive.. That's easy to do if you have more than one internal drive to boot from.


I also have a Macbook Pro but until I find a way to attach a bootable external drive I will pass on High Sierra.

Jan 4, 2018 9:13 AM in response to silver_mica

RE;"have you done this on a mid 2015 MacBook Pro? Ever since updating to High Sierra the mouse cursor freezes once or twice a day. "


I have no hands on experience with that machine but observing what everyone's finding out is that some SSD flash drives don't play nice with the APFS file system no matter what machine you have, laptop or desktop.. In my case I had to switch from my OWC SSD to a new Crucial 1 TB SSD and I'v had excellent results so far.. But anything could happen later.. I've just installed a second Crucial 1 TB SSD drive as another boot system just in case.


As far as the Nvidia graphics driver problem it's been cured in my case with the default OS X driver for now. It seems Apple has made us all beta testers for High Sierra and APFS IMO..


The only saving grace here is that SSD flash drive prices have come down to where it's cheaper for some of us to buy a new APFS compatible SSD and change it out than buy a new computer..

Jan 26, 2018 3:50 PM in response to ninjadude9

Again, from what I can find after lurking on various Mac forums the APFS problem is in the flash drive firmware as well as various brands of SSD's. It's not system specific but rather drive specific.. Big liability here for Apple and I believe that is the reason we can find little information on this huge problem.


By accident I bought and installed two new Crucial flash drives and they have run unbelievably well with High Sierra 10.13.2 for over two weeks... I'm afraid to do any further updates as 10.13.2 is running marvelous for now...

Jan 27, 2018 11:50 AM in response to ninjadude9

Hi Ninjadude9


You post was really helpful. Thank you very much. I at first reacted a bit defensively as I couldn't believe that a WD backup drive would not support the HighSierra upgrade but had to accept that this is really the case. I found multiple forum entries about this lack of support from Western Digital, and as it seems no intention to provide a solution any time soon!!! Once it was clear that this could be an I tested and observed Time Machine, and when I had for example a YouTube Video or Adobe Lightroom the system became sluggish and ultimately froze when the Time Machine started!!! This independently if this was the Thunderbolt or Ethernet attached drive! So I can go on working more or less normally when I ensure the Time Machine only starts when no other process is running. I decided to buy a Synology drive as I heard in the meantime learned that there were often compatibility issues between MacOS and WD backup drives, already in the past. They are obviously concentrating on Windows only.


This said I just had a freeze when starting Safari, without running the Time Machine in parallel, so I might still have something foul in my configuration.


Best Regards

Marcus

Jan 28, 2018 4:45 AM in response to TJF@DENVER

An update from my experience (and no, I haven't had time to learn how to try all these suggestions on this thread, I've just been living with the problem): I noticed almost right away since the High Sierra install that the location usage indicator was on a LOT and for long periods when I wasn't actually using any apps. It was Location Services and Significant Locations (under System Services) using it. I've turned those off and seems to have eased the frequency of freezes. Not solved the problem, and might be entirely coincidence, but is probably just in line with the whole "reduce the load" on the processor and memory theme that seems to be the short-term workaround until Apple admits and fixes the problem (we hope). :-/

Karen

Feb 3, 2018 2:42 PM in response to Community User

RE; "I don’t understand the thing with SSDs. I have a 2013 rMBP with original 1TB ssd installed that came with the machine. Surely actual Apple ones shouldn’t suffer from this?"


Actually the drive doesn't suffer much, just the poor people that update to High Sierra..


Unless you have a very recent SSD compatible flash drive in your machine it will NOT play well with High Sierra.


I realize it's hard to believe due to the fact that Apple is recommending we all update to High Sierra.. I'm afraid to speculate on the reason but I have noticed Apple is sure selling a lot of very new MacBooks...


In my case the solution was to update to a new Crucial SSD (flash drive)...

Feb 5, 2018 10:00 PM in response to sckeedoo

Purchased a replacement 27" iMac in November 2017. For the first two months it zipped through everything I did, as would be expected of a "clean" device. In early January temporary screen freezes started, at first 1-3 times/day, then more recently 6-10 times per day. The temporary screen freezes generally lasted 20-30 seconds. When this happened the page I wanted to access would eventually load, but the uncertainty of when it would happen and the delay it caused was maddening. When I thought back to when the problem first arose, it suddenly dawned on me that it was in early January, shortly after I began using the new Adobe Lightroom CC, which involved syncing photos to the cloud. Oddly, screen freezes never occurred when I was actually using Lightroom, only when I was using Safari or Google Chrome to access various internet sites.


Though I haven't been using Lightroom CC heavily, it was the only significant change in my iMac use since acquiring the new hardware. As an experiment, I went in to the Adobe Creative Cloud app and turned off Lightroom CC's syncing feature. Voila! First day it was turned off, ZERO temporary screen freezes. It's easy enough to turn that feature back on when I use Lightroom CC, and off again in between those sessions.

Apr 1, 2018 1:30 PM in response to sckeedoo

The change to High Sierra involved a big change to the way files are stored on your SSD.


How much free space do you have on your 2T SSD drive? If there is enough free space, we can partition the drive and do a clean install of High Sierra on the new partition.


A second option would be to clone your drive then boot from the clone and erase and do a clean install of High Sierra.

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High Sierra macOS freezing and stops

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