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KeithJ80 Author

Level 1

113 points

iphone 8 poor/sensitive mic during call

Just got a new iPhone 8 (updated to ios 11.0.2) upgraded from iPhone 6. When making a call if not talking directly into the mic the person on the other end cannot hear me (or my voice volume is drastically lower). This occurs when even slightly moving the phone away from my mouth or rotating the phone slightly up or down. My father has the same problem with his iPhone 8, even returned it and got a new one, same problem. Switching to speaker phone solves the problem. Also noting it does not happen all the time and a hard reset can fix it for a bit but then it goes back to the bad behavior.

Has anyone else experienced this?

iPhone 8, iOS 11.0.2

Posted on Oct 5, 2017 7:48 PM

Top-ranking reply

mnijaw

Level 1

9 points

Posted on Nov 8, 2017 11:24 AM

EXACT same issue with my iPhone 8 Plus. It's not as though the mic CANNOT work, because when I switch to speaker phone, I can be a good distance away from the phone and people still hear me. But, when speaker phone is off, my mouth has to be RIGHT next to the speaker. Even the slightest tilt of the phone away from my face makes me unable to be heard, even when speaking loudly. Very frustrating!

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403 replies

Usgstom

Level 1

9 points

Jan 8, 2018 2:59 AM in response to Rachel_T

Same pr

Jan 8, 2018 6:05 AM in response to KeithJ80

I have this problem. It's very annoying. I had an iPhone 6+ before and never had any issues. Apple needs to address this a.s.a.p!!!

molehans

Level 1

4 points

Jan 17, 2018 4:59 AM in response to KeithJ80

I also have the same problem on my iPhone 8 64GB and on a co workers Iphone 7

Jan 18, 2018 4:00 AM in response to Emcc61

Getting a new phone has not helped most of us. It is a software issue involving the microphone. The software issue Movers from the old phone to the new phone via back up I assume .

Jan 18, 2018 7:54 AM in response to KeithJ80

Yes me too! iPhone 8 Plus I don’t even like calling anyone they constantly telling me that they can’t hear me!! The phone right in my face even!

Jan 18, 2018 8:54 AM in response to KeithJ80

sometimes they can here me if the entire phone is INSIDE my mouth, SMH

Jan 20, 2018 7:22 AM in response to KTMRider2018

Mine is grey & white 8plus A lot of $ for a walkie- talkie lol Can you hear me now? Can you hear me now Apple!??

Jan 20, 2018 4:22 PM in response to Onebostonboy

There is a microphone upgrade available, $250 I heard you have to get an Apple supervisor on the phone.

Jan 21, 2018 6:44 PM in response to blongl

Welcome to the club 🙁.

Jan 22, 2018 10:56 AM in response to blongl

I have exactly the same problem with my iPhone 8.

Switching to speaker phone solves the problem.⚠

Jan 22, 2018 11:05 AM in response to KeithJ80

I’m having this issue with my iPhone 8 as well. It’s so frustrating. I literally have to shout for the caller to hear me, even when i’m in a quiet environment.

Jan 23, 2018 8:35 AM in response to KeithJ80

And when you show this thread to them, they look at you like you’re a moron.

Jan 24, 2018 8:49 AM in response to KTMRider2018

Apple Help !!!😟😟😟

Jan 25, 2018 8:11 AM in response to KTMRider2018

I also have this problem. No one seems willing or knowledgeable to help

Jan 31, 2018 2:10 PM in response to KeithJ80

I am having the same problem with my IPhone 8. Frequently have to go to speaker for people to understand me. Obviously a serious issue, why is Apple not doing something about it?

iphone 8 poor/sensitive mic during call