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KeithJ80 Author

Level 1

113 points

iphone 8 poor/sensitive mic during call

Just got a new iPhone 8 (updated to ios 11.0.2) upgraded from iPhone 6. When making a call if not talking directly into the mic the person on the other end cannot hear me (or my voice volume is drastically lower). This occurs when even slightly moving the phone away from my mouth or rotating the phone slightly up or down. My father has the same problem with his iPhone 8, even returned it and got a new one, same problem. Switching to speaker phone solves the problem. Also noting it does not happen all the time and a hard reset can fix it for a bit but then it goes back to the bad behavior.

Has anyone else experienced this?

iPhone 8, iOS 11.0.2

Posted on Oct 5, 2017 7:48 PM

Top-ranking reply

mnijaw

Level 1

9 points

Posted on Nov 8, 2017 11:24 AM

EXACT same issue with my iPhone 8 Plus. It's not as though the mic CANNOT work, because when I switch to speaker phone, I can be a good distance away from the phone and people still hear me. But, when speaker phone is off, my mouth has to be RIGHT next to the speaker. Even the slightest tilt of the phone away from my face makes me unable to be heard, even when speaking loudly. Very frustrating!

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403 replies

Ciosain1

Level 1

4 points

Jun 15, 2018 12:37 PM in response to KeithJ80

Hi can you or Can Apple tell me how to fix this problem. I have tried every possible reset to no avail

Jun 20, 2018 2:24 PM in response to Ciosain1

I am now on my 2nd iPhone 8. Sound quality is terrible worst iPhone I have ever had.

Jul 1, 2018 11:10 AM in response to HarryZ266

I’m on my third iPhone 8 now. Still having the same problem, although they’ve been decent with customer services and swapping mine out I’m fed up going into the apple store.

jojoswe

Level 1

8 points

Jul 21, 2018 12:52 AM in response to sternejohn

It is pretty clear this is nothing Apple will solve. They are probably happy this pushes us to use Facetime...

I want my 6s back (this problem is for all models from 7 to X)...

jojoswe

Level 1

8 points

Jul 26, 2018 8:55 AM in response to Ciosain1

There is no fix.

Aug 2, 2018 8:45 AM in response to janinafromgatesville

KeithJ80. Did you get my message. Janinafromgatesville

Perrio

Level 1

4 points

Oct 4, 2018 5:09 PM in response to AppleJoe

I cAn not here the sound when a person calls unless I use the speaker iPhone 8 plus

Perrio

Level 1

4 points

Oct 4, 2018 5:11 PM in response to AppleJoe

I can’t hear a person speak without the speaker on I have a 8 plus

Elvis55

Level 1

9 points

Nov 28, 2018 3:27 PM in response to beckyfromsaucier

SOLVED! Bought an S9+. Perfect talking phone, awesome screen, better all the way around! No more Apple anything for me! Done period!

AdClick

Level 1

8 points

Dec 15, 2018 5:39 AM in response to mnijaw

I have IPhone 8 and have exactly the same problem. On phone calls no one can hear me. Please any idea on how to solve this? Didn’t find a solution in this discussions. Help!!!!

Dec 19, 2018 11:11 AM in response to KeithJ80

Is there any fix on this issue? I'm currently experiencing the same issue right now. I don't have any idea about this and how this happened.

Thanks for your help

Jan 5, 2019 1:53 PM in response to Haggish

Doesn't make a difference for me with my iPhone Xr.

With or without a cover, the only thing that works is turning on the phone speaker.

ssarguro

Level 1

12 points

Feb 15, 2019 8:39 AM in response to BrendanBeyer

I am facing the same problem and the Apple customer support is making me dance around.

iphone 8 poor/sensitive mic during call