Problems adding a new contact since upgrading to high Sierra?

My work around is basically I just mess around with the syncing options... like switching it to sync every hour. It usually works. If it doesn’t I go back and change it again. I see an update was released toda, I haven’t installed it yet to see if it fixes the issue or not. All these people are saying that it’s a google issue but I don’t have my google account linked to mine and I still have the issue so it’s not that. It’s an iCloud syncing issue

Just now I tried it again and it refreshed after 10 seconds again so I went back into preferences and I clicked the little check mark for “enable this account” after all my contacts disappeared I clicked that check mark again then when all my contacts came back I went to add another new contact and now it’s working again. It’s like you have change stuff with the syncing to make it work. Eventually it stops working again though haha

Thanks for the hint. You can also use Google contacts to add contacts or even from an Android smart phone. My question is about the competence of Apple.Why can't they solve such a basic feature. After the support for outlook sync was dropped at least basic sync with Google should work!!!!

Thank you for posting, and for again escalating this longstanding "High Sierra" mac os failure to Apple.

Question: Does anyone on this "Apple Support Community" know how to elicit a real answer from Apple? I had previously invoked Tim's name, to no avail ...

Best, Bob.

Thanks for the tip! I have about 20 'No Name' contacts at the bottom of my list. To add a new contact, I just edit one of them and put in the new info. Works like a charm!

And I heartily agree with all that this is Apple's problem and should be fixed ASAP.

I ran into the same problem. After reading other responses, I selected "All on My Mac" instead of one of the gmail accounts for the location of the contact and I had no problem adding new contacts. I guess the trick is not having an "All xxx at Gmail" account selected.

I came across a suggested solution yesterday that appears to work and is simple if not ideal - Disconnect the device from the internet (in my case simply turn off WiFi) add new contact details and save. Reconnecting to the internet then seems to have no adverse effect on the newly added data.

I do not have that problem. Two years ago I dragged all my Gmail-contacts to my iCloud-contacts, all inside the Contacts-app. Then I deleted all my Gmail-accounts in the Contacts-app and then I disabled Contacts in System Preferences > Internet accounts > Gmail > Accounts. One place for all my contacts: iCloud.

Thank you for your comment and for explaining your particular experience.

What is still very puzzling to me (and also to Apple?) is what was the specific change to High Sierra's code which suddenly caused this (continuing) issue in 2017 for so many mac users. Although I don't write code, I do think about logic at times …

Best, Bob.

Yesterday I took the next step, perhaps it will serve you too.

I have a Gmail-account and I always had it in the Mail-app as one of my 4 mail-accounts. When I checked my mailfolder-list, I saw the mailfolder "Important".. It turned out to be one of the Gmail mailfolders. Huh? Google is deciding for me what is important?? I dragged the content of the Gmail inbox-folder to one of my other Inboxes of my other mailaccounts in the Mail-app. Then I logged into Gmail on the web, opened Settings en Redirect / POP-Imap. There I redirected Gmail to one of my other mail-accounts.

After I did that I went on my Mac to System Preferences > InternetAccounts > Gmail > unchecked mail. That was the last one. I checked if re-directing worked, it did!

Then I deleted the complete Gmail-account on my Mac in System preferences > Internet-accounts. Result: in the Mail-app the list of mail-folders was shorter and the "Important" folder from Google was gone.

Now I am able again to decide for myself what is important to me!😉

Me too since upgrade, so we and all the others in the thread are not alone.. but that doesnt help anyone so do something fast about this Apple! This is not funny at all and Ive already used up all the ugly words I know, cuz its so frustrating and hopeless to get things done quick nowadays!

Apple, we all love your products.. but we pay a lot for them too to get them now and them.. so we should be able to expect a little more from you, right? This, but then some other small irritating things not related to this issue too, so will not mention them here. Do your work please Apple.

Note, some suggests here in this thread to disconnect wifi/internet and then create or edit contacts like youve always done before and then save. Then reconnect to wifi/internet again. Well that really works, so thank you guys!!! =)

But its a shame youve got to go offline first to get this issue to work. We need to be online, and we also need both gmail and icloud contacts working for different reasons.. well for now, problem not solved but "working" temporary.

Going offline is one workaround, the other workarounds mentioned in earlier messages also work. So for the time being one can pick one of the tricks and the issue is not bothering anymore. Future versions will likely sort it out but the 'vanishing entries' can easily be avoided already.

I found the solution!

Since this is February 9, 2018, and the issue was first reported on this thread way back in October 2017, it's obviously not a pressing concern for Apple.

The solution is easy, and it will work for everyone. Here's what I did:

1. Export contacts from Contacts

2. Navigate to Google Contacts (might have to create an account)

3. Import contacts into Google

4. Drag the Apple Contacts app into the garbage

That's it. I've repeated this process several times and it works 100%.

I've had this same problem and noticed the sudden refresh occurs after the entry of 4 fields - first, last, company and phone. It closes out with auto refresh and you have to search for the name to complete contact entry.