15" Macbook Pro 2017 keyboard problem.

how much was it with apple care?

Here was from the invoice sent after the repair via Apple Care: Top Case with Battery = SGD 522.77

Or you were asking of the price of the Macbook Pro, it is SGD 2098 without the extended apple care.

Same problem, just the letter is B. Agree with you it's unacceptable considering the cost and I am pretty sure that Apple already knew the flaw before putting them on sale.

What really annoys me is that every time I speak to apple support about the keyboard problem I'm told that they have not had any other reports of the problem.

Kirk, with the best will in the world, you don't know there are 10 - 50 with similar problems. You are pulling figures out of thin air and that destroys rather than helps your argument.

Great! I wish I could join it from Italy!

me too. done with apple. boycott them.

Whitewashed thread?

As per other threads, "money has nothing to do with it."

I respectfully disagree.

I have the same problem, I sent to the repair center at stormfront my macbook pro 2017 on waranthie with a problem in the n key but perfectly working and they asked me £500, I asked to have back my laptop and after try to insist with me to pay they told me my new macbook pro wasn't turning on more. I carried the laptop to apple and they asked me to pay at the beginning £399 because was trigged the liquid sensor, obviously I haven't any problems with water and after discuss with a very aggressive technical person the next day they asked me to pay £800 to repair the laptop. After 10 different calls with senior people at Apple all of them after saying they were take care at the problem they never call me back. Now I am without my laptop and the Apple repair center sent me an email state I have to collect my laptop not fixed before 5 days.

I have had 2 appointments with my local Authorized Apple dealer now. My T key only works about 25% of the time. First appointment they said come back Monday and we will replace the key. I go in, and they say that is BS, they have to replace the whole keyboard and I will take 5 days and you can't have your computer in that time. I run a business, I can't be without my machine for 5 days, so they said try and an Apple store. My nearest Apple store is 80kms away, I go back through Apple support and they put me on to the store and they say 10 days minimum!!! This is hardly acceptable service for a machine that cost over $6K AUD. Really really unhappy right now!

I have the same problem. It started just after 2 months with a key "e". And then it was happening for a space key. After I brought it to a Service Center (when the warranty was still active) they said that they reassembled something and the problem is gone. It was true for a day, but the next day problem with key "e" returned, also for key "a". And now key "command" stoped working. This is ridiculous, I walk to the meetings with wireless magic keyboard (which btw is the best keyboard Apple produced), because without it MacBook Pro is not usable.

MacBook Pro 15 2016 with touchbar.

Same here with my 2017 MBP. Some of the keys just don't work or only after pressing several times. Unworkable.

I will call Apple to fix this under warranty.