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Apple Watch Series 3 keeps restarting

I have an Apple Watch Series 3 with cellular that keeps restarting - I have tried WiFi off on the phone, tried cellular off on watch. Multiple different combinations. The only thing that seems to work is airplane mode which defeats the purpose of the watch. Any suggestions?

Posted on Oct 10, 2017 9:54 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2017 9:55 AM

Hi


Whilst I can't say why that is happening, the following steps may help to prevent the issue from recurring:


If you have not yet done so, update your iPhone to the latest software:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Unpair and re-pair your Apple Watch:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch checked and, if recommended, serviced:


Apple Watch Service Answer Center - Apple Support

56 replies

Jan 17, 2018 7:46 PM in response to edepasqu

I have been having this issue for months now and it was getting out of hand. I paired and unpaired and removed apps..no luck. However I noticed something that happened..I joined an open network at Starbucks (their network) the previous night . The next morning it restarted about 8 Times in one hour. Reset all of the network settings on the phone and it hasn’t rebooted since. Hope this helps someone.

Feb 2, 2018 7:22 PM in response to edepasqu

OK i am on my 3rd apple watch because it has been restatrting without cause. I think I have figured this out ... not the watches problem....it is push notifications from the phones apps to the watch when people reply.... ie facebook, or other apps when people reply/respond. Since I turned off the notifications, it has NOT restarted. ALSO the auto reboots never required my 4 digit pass code. When I removed all the apps that allowed a reply and restarted my watch where my code was required...it has not restarted... thank you GOD

Feb 2, 2018 7:25 PM in response to pvivino

OK i am on my 3rd apple watch because it has been restarting without cause. I think I have figured this out ... not the watches problem....it is push notifications from the phones apps to the watch when people reply.... ie facebook, or other apps when people reply/respond. Since I turned off the notifications, it has NOT restarted. ALSO the auto reboots never required my 4 digit pass code. When I removed all the apps that allowed a reply and restarted my watch where my code was required...it has not restarted... thank you GOD

Apple Watch Series 3 keeps restarting

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