Apple Watch Series 3 keeps restarting

I have an Apple Watch Series 3 with cellular that keeps restarting - I have tried WiFi off on the phone, tried cellular off on watch. Multiple different combinations. The only thing that seems to work is airplane mode which defeats the purpose of the watch. Any suggestions?

Posted on Oct 10, 2017 9:54 AM

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56 replies

Jan 8, 2018 3:04 PM in response to edepasqu

Having the same issue since 12/6, had my first series 3 replaced. I too work in SICU and seems to happen mostly in am hours but happened every hour on my last shift so it absolutely killed my battery life.

Does happen with other colleagues around hospital as well. Frustrating!

Apple working on it but I hope a solution is found soon! I've spent too much time and money on this thing already!!

Jan 8, 2018 3:34 PM in response to boomcle

I’m wondering if I should go through the hassle of sending mine in to Apple. I’ve had shifts where it doesn’t reboot at all. However it never rebooted at home. I’ve seen many people here say they’ve had it replaced and no change. UPS is supposed to pick mine up on Wednesday, but now I’m leaning towards hanging on to it instead of being without it for weeks.

Jan 15, 2018 3:53 AM in response to bshacks

Hi


Aside from issues with the operation of your Apple Watch, you may wish to consider the opposite perspective - ie whether your Apple Watch might be having a negative impact on the operation of, for example, medical equipment.


You may wish to consider turning off or not wearing your Apple Watch when you are inside, for example, an ICU or hospital.


Apple's guidelines include the following "Important safety information":


Radio frequency interference


Observe signs and notices that prohibit or restrict the use of electronic devices (for example, in healthcare facilities or blasting areas). Although Apple Watch, the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock are designed, tested, and manufactured to comply with regulations governing radio frequency emissions, such emissions from Apple Watch, the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock can negatively affect the operation of other electronic equipment, causing them to malfunction. Unplug the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock, and turn off Apple Watch or use Airplane Mode when use is prohibited, such as while traveling in aircraft, or when asked to do so by authorities.


Medical device interference


Apple Watch contains components and radios that emit electromagnetic fields. Apple Watch, some of the bands, the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock contain magnets. These electromagnetic fields and magnets may interfere with pacemakers, defibrillators, or other medical devices. Maintain a safe distance of separation between your medical device and Apple Watch, its bands, the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock. Consult your physician and medical device manufacturer for information specific to your medical device. Stop using Apple Watch, its bands, the Apple Watch Magnetic Charging Cable, the Apple Watch Magnetic Charging Case, and the Apple Watch Magnetic Charging Dock if you suspect they are interfering with your pacemaker, defibrillator, or any other medical device.


More information:

Important safety information

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Apple Watch Series 3 keeps restarting

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