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Apple Watch Series 3 keeps restarting

I have an Apple Watch Series 3 with cellular that keeps restarting - I have tried WiFi off on the phone, tried cellular off on watch. Multiple different combinations. The only thing that seems to work is airplane mode which defeats the purpose of the watch. Any suggestions?

Posted on Oct 10, 2017 9:54 AM

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Posted on Oct 10, 2017 9:55 AM

Hi


Whilst I can't say why that is happening, the following steps may help to prevent the issue from recurring:


If you have not yet done so, update your iPhone to the latest software:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Unpair and re-pair your Apple Watch:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch checked and, if recommended, serviced:


Apple Watch Service Answer Center - Apple Support

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Apple Watch Series 3 keeps restarting

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