ios 11 screen mirroring/airplay trouble

Ever since I downloaded the ios 11, the screen mirroring/airplay on Apple TV will only play/screen for a few minutes on my TV then turn off. Then I have to press screen mirroring again for it to come back on or sometimes have to enter a new code. I used to be able to watch a movie using Airplay from my Amazon Prime video app or my FilmStruck app uninterrupted. Not anymore.

Also, not only does the same thing happen with the WATCH TCM app through Airplay, but when the movie now starts, I can only get the audio, not the video.

I have tried restarting the Apple TV, but nothing works.

I need help.

iPhone 6s, iOS 11.0.3

Posted on Oct 11, 2017 4:39 PM

Top-ranking reply

vazandrew

Level 8

40,894 points

Posted on Oct 11, 2017 8:19 PM

That indicates a network issue

Make sure no other activity is occurring (other streaming, web use, network backups etc)

If on wifi try ATV on ethernet

To see a current status of the network get a report form istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks

Test on another network

As for the Watch TCM app, receiving only audio means that the developer has either decided to block airplay or there is a glitch that they need to fix.

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32 replies

vazandrew

Level 8

40,894 points

Nov 11, 2017 9:29 PM in response to elevatorhappyfun

Troubleshooting entails any actual investigation into what is causing the problem and is the purpose of the forum. An unplug and restart may be a basic start that some will suggest but there’s much more to it then that. Issues can arise at any time and mirroring is more intensive, requiring a very stable network. Have you actually run a diagnostics on the network and tested elsewhere? If you’re only here to rant then that is in violation of the terms agreed to upon signup. A few people posting on this thread does not constitute a widespread issue. The 2nd gen is also old hardware (that current firmware being released a few years ago) so that’s another factor.

vazandrew

Level 8

40,894 points

Nov 5, 2017 8:39 AM in response to Gurley

Issues can come at any time and you need to do proper troubleshooting. It's working just fine on all my devices and for the majority.

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ios 11 screen mirroring/airplay trouble