GPS not working after update to IOS11

The Problem here is not using the GPS above ground, the problem here is that the GPS no longer works underground. Basically, the app's no longer get the location information from the Cell Towers or Wifi Networks which in iOS10.3.3 they did.

i.e. When you were on the Subway, the location on the map would update at each stop once the iPhone reconnected to the Station Cell or Wifi network. This now no longer happens, the phone only updates the location once you go above ground again which makes the whole system totally useless.

See my message here: Re: GPS not working after update to IOS11

mrojales wrote:

So you paid the $99 yearly developer fee to update your device with beta software?

You don't have to pay for trying beta version which is available for public. You might need to follow two to three simple steps before unlocking the beta version. You have to enroll your device to avail the update 🙂.

Please go though the below given linksℹ.

https://beta.apple.com/sp/betaprogram/guide#ios

https://beta.apple.com/sp/betaprogram/redemption#ios

Thanks & Regards,

Jithesh

The nature and quantity of your comments here Rimmer2000 are really suprising.

You have been commenting for months trying to negate the reality of people having a working GPS before upgrading to iOS11 and not the very next day after iOS11 upgrade.

Even if it became a hardware problem it happened when they upgraded to iOS11 without it being a coincidence.

Comments such as yours just above negates other comments such as this one where one guy says that the 11000 iPhones in his company have the same problem : Re: GPS not working after update to IOS11

The way you throw huge numbers at us is deceptive: you try to make us think that because there aren't 100.000 people commenting on this thread then our problem does not exist...

I am not going to get into an argument with you because you seem to take this as a job and I don't have the time you have.

The GPS Diagnostic app (GPS Diagnostic: Satellite Test by David Ryall https://itunes.apple.com/us/app/gps-diagnostic-satellite-test/id1020967894?mt=8) has been very useful in determining exactly when my iPhone has a satellite signal and when it does not. Sometimes I’ll have a strong signal from 4+ satellites and sometimes no signal at all. It seems completely random and totally unrelated to what navigation apps I’m running or how long they have been active.

Moonbase7,

Please see my reply to you above before reading this.

You mentioned "reset and restore", I took that to mean "restore back-up".

If you attempt a factory reset via iTunes on your computer to bypass iOS upgrade issues, then you should click "restore iPhone" (which means reset) not "restore backup". Of course, backup your phone to iTunes first, and make sure you have the latest iTunes installed. You might as well give it a try to rule out software issues.

See here for instructions

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

To Kalumpa,

I am not sure about your 1% claim. You might want to check out this link below, which is to an iPhone 8 thread, but also discusses iPhone 6S. I don't have an iPhone 6S and haven't been following issues with those models so much.

Re: iPhone 8 GPS problems - scroll up a bit to the post starting "The overheating is the only solid explanation for the problem..."

Adam hu, that's good news for you. Hopefully yours are/were software rather than hardware problems.

I had a quick look at the iOS11.3 notes

About iOS 11 Updates - Apple Support

I couldn't find anything about a GPS fix. It mentioned new support for the AML standard, which is not a fix. Perhaps your iOS upgrade merely ironed out a bug in your software. Or perhaps Apple did fix a common bug/design flaw but didn't want to 'fess up. Please let us know if the problem comes back.

BTW, I noticed here iPhone Battery and Performance - Apple Support that the "performance management feature" that deliberately slowed down phones to protect the battery - as reported in the news a while ago - is not supposed to affect GPS performance.

Nope. Apple does not have anyone hired to read or respond in these communities. There is a feedback website though https://www.apple.com/feedback/ - May I suggest, if you have an iPhone 8, you should still be under your 1 year warranty. If you take this to an Apple store and tell them your problem, they will likely give you a replacement for free.

BTW, I tried to click "helpful" on your previous post with links to photos, but Apple only allows us to mark two comments as helpful per discussion. Are they worried random people will go on a rampage of gratitude?! 😝 Yet another thing that makes no sense, especially with a thread that is now 40 pages or whatever long.

Solved, Helpful, and Apple Recommended posts

Those who say it's a software problem do not know what they are talking about.

If you reset your settings, reinstall your phone and your apps and it still does not work then it is a hardware problem.

I and many others have fixed our malfunctionning GPS by replacing the antennas following this guide.

The reason why you think you get GPS when in fact you are not is that your location in the apps is not only given by GPS satellites but also from cell phone towers triangulation and home wifi routers you pass by.

Once you get away from cell phone reception and connected homes your location is gone because you never had a GPS connection to start with. Download the GPS Diagnostic app, it will show you wether you are connected to the satellites or not.

Even if we all think that the iOS upgrade broke our GPS you can check my previous post that shows that this "my gps broke since ios9/10/11 upgrade" has been going on for ages. I believe that the upgrade process put some strain on an already failing hardware and that's why we believe that it's a software problem and hope for a magical update that will never come.

Apple is just never going to tell you that their hardware fails, it would ruin the magic... If the replacement parts are sold on Amazon with 4,5 stars reviews it's because it solves a real problem.

The problem is that these parts don't seem to exist for models newer than the 6. It's not difficult to infer why.

All the best.

[Link edited by Host as following the procedures at the site may lead to damage to the user’s device]

That might be the difference, then - you didn't try taking the SIM out while the phone is on. Also, I would restart the phone before reinserting. I repeat: do all this at your own risk. I always warn people when recommending this, as some sites say you are meant to do everything with the phone turned off. (interesting how Apple doesn't mention turning off the power here - as far as I can see here - check yourself: Remove or switch the SIM card in your iPhone or iPad - Apple Support or here https://help.apple.com/iphone/11/#/iph3f11fba92 - as of today - possible omission?!).

The terminology usage as I understand it is:

GPS only = "GPS"

GPS assisted by Wifi and Cellular = "Assisted-GPS" (A-GPS)

Wif and Cellular only = the "assisted" part of Assisted-GPS

If you want to measure only GPS, rather than A-GPS or just the "assisted" component, I recommend you download the app GPS Diagnostic, which proved useful to many here. It is not expensive.

Yes, this worked for me. I haven't had to repeat the procedure since I did it back in May. Out of an abundance of caution, I would advise anyone to do it at their own risk though, as some sources say you should shut down first.

The only trouble I have now is that my iPhone X still takes longer than my old phone to find the initial GPS-based location. I find the solution to that is to just stand stationary outside for 20-30 seconds or so until its locks on.

For reference:

Apple's instructions as of today still do not mention turning the phone off here, although that may be their omission/sloppiness:

https://support.apple.com/en-us/HT201337

https://help.apple.com/iphone/11/#/iph3f11fba92

And another discussion's thread as of today seems to say there shouldn't be a major problem. Check the thread yourself.

https://discussions.apple.com/thread/7468878

Good to hear that it worked for you too. I don't know which other thread you mean, but I posted on the threads linked to below (immediately followed by disclaimers/warnings about leaving the phone on during the process) when I discovered the solution on 19 May: Re: iPhone 8 GPS problems Re: GPS not working after update to IOS11 (this thread)

Thanks JannikeAnd!

I tried the sequence:

Close The Apps, Enable The Airplane Mode, Reset Network Settings

If you tried above-mentioned solutions, but iPhone GPS is not working, perhaps you will fix it by following the path below:

• Close the apps – tap on the Home button twice and you will see the preview of the apps you have been using. When the screen of an app shows up, swipe up to close it. Do this for all the apps that are currently open.
• Navigate to Settings and enable the Airplane mode
• Reset network settings (follow the steps shown in the previous solution)
• Go to Settings > Privacy > Location Services. Disable Location Services, wait a couple of seconds and turn it back on
• Next, navigate to Settings > Privacy > Location Services. Tap System Services and turn off Time Zone.
• Go to Settings and turn off the Airplane mode.

This worked for me.

Greetings from Turkey,

Lots of Turkish users use Google maps here in Turkey and I have the same issue as you have.

I followed these steps:

• Reset Location & Privacy
• Reset Network Settings
• Turned on Bluetooth & Wifi
• Called my carrier and asked for "location update". That means Carrier disconnects your connection from their network. When they did this, your active call disconnects than you should restart your phone to reconnect to network.

It works fine for now. Because this is second time that I'm experiecing this issue again.

So I'll be informed you for a next couple day.

Here is what Waze support replied to my request. The first part of what follows allowed me to get the GPS back for a few minutes....! But not the second time I tried it. Go figure.

*************

To fix your GPS issue, please follow the steps below:

1. Open your phone Settings > Privacy > Location Services and toggle the switch OFF.
2. With the switch toggled off, please perform a hard reset on your iPhone. To do so, hold the Home and Lock buttons until you see the Apple icon. (Note: this will not affect any of the applications or data on your phone).
3. Go back to phone Settings > Privacy > Location Services once again and toggle the switch ON.

iOS 10 (or below) users only: If the issue persists, please try the following steps:

1. Install the application GPS Status from the App Store.
2. Open the app and check what is written next to GPS Status.
   • No fix or Poor fix indicates you have a poor GPS signal, and Waze won't work.
     1. If you keep your phone in a case, please try removing it. This oftentimes interferes with GPS signal.
     2. If you're in a vehicle, try moving your device closer to a window.
     3. If neither of these options improves your signal, please contact your cellular provider or a phone repair center.
   • Excellent fix indicates that your GPS signal is strong. Please open Waze and navigate.

If the above did not solve the issue, please log out from your Waze account by tapping Menu > Settings > Account & Login > Log out. Before doing so, make sure your email is linked to your account by tapping Menu > Settings > Account & Login > Email - this will allow you to reset your password should you need to do so.