Apple Maps not working

Facing the same issue here. Went to apple service center, they wanted me to buy a new iphone. I have tried everything, reinstalling google maps app, resetting network and location settings, etc. Apple seriously needs to do something about it. I am definitely not thinking of buying an apple product again and will also advise people against it. Terrible customer service from Apple.

Same issue. iPhone 6 128 gig on 11.2.5 I did a full iPhone reset and set it up as a new device, no change. I've been an iPhone user since 2nd gen, but now will likely go Android if not resolved soon.

Did you get yours to work? I am running an iPhone 6 as well. I was forced to update to iOS 11.2 about a month ago. Since then, I haven't been able to use my maps correctly...the location never updates. I updated to 11.2.6 on Monday, hoping it would kick whatever bug it is out. Didn't work. I think I have tried just about everything...hard resets, deleting the app and reinstalling, network reset, and turned off a ton of things the "update" turned on. I connected with Apple yesterday, they ran a diagnostic, and said my battery failed. I was told they were sending out a new battery to a store for me, but they were uncertain if it would fix the GPS issue. I'm not sure how in an update a software issue would come up as a hardware issue. So, I kind of think I am being lead in to an unnecessary repair for my phone. Would I be stuck paying for a battery even if it didn't fix the issue? My guess is yes. I did the network reset this morning. It appeared to be working, got to the destination, told Siri to bring me home, and then it stopped working again. Is this bug happening with other iPhones that are on iOS 11something? My husband's doesn't seem like it was affected.

I have been dealing with this problem for several months now. Had no problem with maps with my iphone 6, got a new phone and updated to IOS 11, and suddenly maps and google maps do not work. I tried replacing the phone, hours at the apple store, every reset possible, deleting and re-installing the apps, hours on the phone with my provider (Verizon) and nothing has fixed this issue. I don't know what to do about this.

I have an iPhone 6 and have not had an issue the entire time I have owned this phone. The other day I went to use Apple Maps and this exact problem was going on. I have reset network and location services several times and still nothing. Has anyone had any success with doing a restore?

Is your Bluetooth acting up too? My Bluetooth constantly disconnects from my speakers and earbuds and watch. My boyfriend thinks there’s a cable that can be replaced in the phone that deals with WiFi/Bluetooth/GPS. He works in IT and fixes computers so I’m going to see if that fixes that problem. I’m hoping so because I am not looking to get a new phone right now.

I only use bluetooth in the car and it did connect/disconnect and skip like a scratched CD for a while but another update and that went away, The maps still don't work. Google maps, Mapquest and the one the came on the phone.

I did everything suggested in this thread including the update from the cell provider, NOTHING worked

Hi

I’ve had this problem for a few weeks now and I’ve finally found a solution.

The problem first started on google maps when I took apple maps off my phone. I’ve since reinstalled both and also set google maps to have access to my location at all times and everything is working again

The WiFi/GPS cable needs to be replaced. My boyfriend took my phone apart and replaced the part. It cost about $7 or $8 on eBay. It’s a tedious task and requires certain tools, so let someone do it who knows what they are doing. My boyfriend works in computer repairs so he had all the needed tools and just found the step by step on google. It only took about 45 minutes to do but it fixed my gps and Bluetooth problem.

The fix I’ve found is to revoke Maps’ access to cellular data, go into Maps, and attempt to use it. Once it prompts you to activate cellular data, follow the prompts. This worked for me after nothing else did.

I was trying to use Google Maps for the last 2 days Using my IPad Pro and a wireless hotspot. After starting the navigation, it tells you what direction to proceed but it never spoke again. It also did not update as far as your current location on the map/route. My IPad is only about 5 months old. This has to be a problem with Apple, probably not wanting any IOS users to use a google app.

iPhone X on 11.3.1 and still having Maps issues. The irony is we got completely lost going to Apple Visitor Center. Maps just kept me going down Bascom no turns.

We used my wife’s iPhone 8 on 11.2.1 to get to where we were going.

Same for me.

@Philly_Phan: As I was trying to respond to ...works better for me now than it ever did... as in 'What's your point?'. Who cares if it's working brilliantly for you, it is known and understood that these iOS do not affect every iPhone. These comments help no one and do not add to the debate (and to be fair, that was me being polite).

What those that are affected want is a solution and it will be a software solution as in before iOS 11.xx - Working, after iOS 11.xx - not Working. That being the case, it will be an Apple fix, and I'm getting the impression it will not happen anytime soon.

I, like others, have tried all of the usual suspects including a hard reset to no avail. The issue happens (in my case) on an iPhone 6 (128Gb) and an iPhone 6s (64Gb) and in Australia and with two different network providers. And it's good (sic) to see it just isn't the older iPhones having issues:

"iPhone X on 11.3.1 and still having Maps issues. The irony is we got completely lost going to Apple Visitor Center. Maps just kept me going down Bascom no turns."

This is the issue I had! I had both apple maps and google maps on my phone. You have to delete both, or any and all maps on the phone. It didn't fix until I deleted the stock apple maps first. So, delete apple maps, and any and all other maps. Re-install apple maps, but dont' use it. Then make sure you have google maps installed again, and it should work. I think the other maps need something in the system files that apple maps provides and deleting it and re-installing fixes it.

Thank you for your answer here. I’d been suffering with the same issue. Having just moved to France, I was completely lost without maps. I followed your advice. Deleted Apple maps, deleted google and waze map apps. Reinstalled Apple maps and then google maps. Didn’t use Apple maps as you suggested. I used google maps today and it worked perfectly. Thank you so much for the fix.