Carplay, Apple Maps and Waze

Just bought a Mercedes GLA with AppleCarplay.



I was so excited to at last plug my Iphone to run my favorite apps on my dashboard. My enthousiasm melt like a bucket of icecream trowed in a supernova when carplay forced me to use Apple Maps for navigation (and didn't let me look at my agenda but this is another story).



I took a deep breath and tought to myself "Surely, Apple Maps can't be as bad". But after two weeks of giving Apple Maps a chance : I'm sorry, it really really is far away from Waze or google maps. I had to get back to my stupid Iphone holder suck to my window (wich was the reason I moved to carplay and changed my car)



It is so important to me that I must say goodbye to 10+years with Iphone and switch to Android.



Dear Apple, I'm sure I'm not alone. Let me use Waze or at least Google Maps. Of fix Apple Maps but I don't think that could work.



Will you do something about this fast? (Like before Pixel 2 is out in two days and I fell I will be rushing to it)



Warm regards

(Since english is not my primary language please appologize for)

iPhone 6, iOS 11.0.3

Posted on Oct 17, 2017 7:07 AM

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Posted on Jan 27, 2018 3:24 PM

This is a stupid strategy, Apple, so come on and move ahead! Let us use Waze or Google Maps in Apple Carplay!

You are not addressing Apple here, this is a user to user support forum, and Apple does not participate here. So, if you wish to have Apple hear your plea, then you need to use their feedback page here, https://www.apple.com/feedback/iphone.html, this is the only place they get user feedback/comments.

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Jan 27, 2018 3:24 PM in response to hfarinha

This is a stupid strategy, Apple, so come on and move ahead! Let us use Waze or Google Maps in Apple Carplay!

You are not addressing Apple here, this is a user to user support forum, and Apple does not participate here. So, if you wish to have Apple hear your plea, then you need to use their feedback page here, https://www.apple.com/feedback/iphone.html, this is the only place they get user feedback/comments.

Oct 17, 2017 7:21 AM in response to Merlin1166

I have found an article finding the closest alternative to using waze on carplay.

http://www.carplaylife.com/how-to/how-to-enable-waze-navigation-on-apple-carplay /


Waze has not yet made software compatible for CarPlay. It is not Apple’s fault. Waze would have to spend months redesingning their software to fit with CarPlay.

This is the same with google maps.


You can file a complaint to Google (the owner of Waze & Google Maps) saying that you would like a compatible version and if enough people ‘complain’ they might just make a compatible version if they arent already.

I’m sorry that you have been let down but again, this isn't Apple’s fault.


Jan 11, 2018 8:04 AM in response to Merlin1166

Good news for folks who own Ford vehicles with Sync 3.0. They just announced that waze will be available on it in coming weeks on their AppLink platform. This is huge news for those of us that have had the option of using Car Play (or android auto) or Fords own similar AppLink system. Up until now AppLink didn’t offer any navigation options but they just added Sygic and will be adding Waze soon as well.


This news applies in part to new Toyota’s as well. As they have also bought in, soley, to the backbone of Ford’s system, which they are calling Smart Device Link (SDL). While it may or may not yet be available on Toyota’s, the compatibility is there and I’d imagine it will be supported sooner than later.


While it’s hard to match CarPlay’s sleek and the matching design aesthetics with iOS, I’ve always felt that the trade off of not having to use Apple Maps makes it worth it.

Specifically, I

recently took a 6 hour trip. Going both to the location and returning, Apple maps consistently gave me different routes that were always 15-30 minutes slower. Sometimes it would be the exact same route with an added 20-30 minutes on ETA. It seems Apple maps just isn’t as good at knowing what traffic issues there are and how much a delay to calculate for those traffic issues. Oh and why can’t I pinch the screen to zoom in and out? My vehicle supports it. Google Maps does it on Android Auto on the same vehicle. C’mon Apple.

Jan 30, 2018 3:52 AM in response to ChrisJ4203

Regarding the issue of whether people are addressing Apple or not - this is a forum for discussing technical issues with Apple products, so whilst it serves well as evidence of the volume of customers who are unhappy with the situation (which I do think is worthwhile), it isn't likely to make much of a change by itself. There are a number of other suggestions in this thread for more formally suggesting improvements to Apple, so please look for those and make your opinion known via those channels too: Apple product feedback, Apple Developer Bugreporting, writing directly to Tim. Anyone have any better suggestions?


Note also that this forum is not unmoderated. Posting links to online petitions etc will get your post removed by moderators.

Feb 11, 2018 11:55 AM in response to Merlin1166

Oh Merlin... As you can see, there are at least 650+ users with the very same issue. By end 2015, I switched the original unit in my Jeep to an aftermarket Kenwood brand new model with both CarPlay and AndroidAuto... of course, nothing other than the awful maps app, not showing anything important (no PoIs, no traffic!!! which is so darn important). I bought a second phone (the Samsung Galaxy S8+ just to see Waze in the Kenwood unit and I was so disappointed when Waze didn't show... until mid-late 2017, after an update you can choose for maps either using Google Maps or Waze). Still, the Android Auto interface is very poor and I have been using iPhones since 2008... It is so hard to let them go. Now, I have just bought a Volvo XC60 and again both I can use CarPlay and AndroidAuto (CarPlay shows WhatsApp now, not very useful though), but I don't think Apple will concede to have a 3rd party maps app. Worst thing is that Volvo has its own GPS... again, no traffic, no best possible route selection.

The only way to have Waze in CarPlay is by jailbreaking your iPhone. That is something I will never do. But not being alone in this kind of problem, should bring the attention of Apple... Isn't it all about us YOUR LOYAL CUSTOMERS??? Apple would not be what it is if it weren't for us, so Apple pls listen to our voice.

Feb 8, 2018 4:53 AM in response to Merlin1166

Yes. apple is not allowing 3rd party navigation maps. I have bought a car with smartphone support only without gps, and I´m navigation only with the smartphone connected by CarPlay.

I'm a long time apple user. apple have the time to permit google maps and Waze on CarPlay until I buy the new phone. if that is not available at that time I simply buy the new samsung galaxy. as simple as that. that will be my primary concern on the new smartphone.

Dec 14, 2017 1:09 AM in response to Merlin1166

I, too, am a disgruntled but loyal Apple fan, who has bought a car and had that massive deflating moment upon plugging in my iPhone.


Apple is preventing submission of third party navigation apps on CarPlay. Their Developer guidelines clearly state that third-party CarPlay submissions can only be used for audio apps, "automaker" apps, messaging apps, or Voice over Internet Protocol (VoIP) apps. Waze does not fit into any of these categories because it is a navigation app.


If you want to help convince Apple to change this policy, please sign up for a free Apple Developer Account and file a bug report with Apple and explain why they need to allow navigation apps on CarPlay. They will take a few weeks to assess your bug report, and then file it as closed, but mark it as a duplicate of an existing bug report. To help Apple staff do this, mention rdar://22830071 in your submission. This is the mechanism that is roughly equivalent of "upvoting" a feature request. If enough developers do this, the original bug report will have so many requests they will be compelled not to ignore it.


Once Apple have opened CarPlay to navigation apps, Waze will definately enter the market, since they've already done so for Android Auto.


Please help spread the word by passing these instructions around, especially to software developers.

Jan 30, 2018 4:30 AM in response to Ade Ward

I have already sent messages to all channels suggested in the last one year and a half. I didn’t get any answer. Many

other people did the same and got no answers too.

I simply don’t care what you think about. I just want to use a navigation app in my Apple CarPlay, it doesn’t matter if it’s Apple Maps, Waze or Google Maps. Just like that. So, as giving no answers is Apple’s way of doing things, many people like me are buying Android phones and Apple’s market share in Brazil decreased 50% in 2 years.

Congrats, you are doing a wonderful job!...

Jan 30, 2018 8:33 AM in response to hfarinha

Apple reads all messages sent to feedback but they rarely (if ever) will reply.


Apple's market share in Brazil has not decreased 50% in two years. Here is some market share information from the last two years in Brazil:

  • January 2016 - 11.31%
  • June 2016 - 11.78%
  • January 2017 - 11.85%
  • June 2017 - 10.51%
  • December 2017 - 9.68%


Overall their market share has fallen less than 2% and their individual share decrease is 14.4% over the last two years. One thing I noticed was that the market share always tends to fall around August and September with the anticipation of a new iPhone being released. This year it went up in October and November but then fell again in December. This could have had to do with the limited stock of the iPhone X and my guess is that it will show an increase again in January 2018.

Feb 11, 2018 2:57 PM in response to FicoChang_PE

People, I have to tell you - I have Waze running actually ON CarPlay! 100% no Jailbreak needed. I drive a 2015 Skoda Octavia with the Amundsen Infotainment system, with CarPlay integration. To get it working, I bought a dashboard magnetic mount kit and fitted the magnet half on top of the touchscreen in my dash, and placed the metallic half on the back of my iPhone.

User uploaded file

Feb 11, 2018 6:17 PM in response to Merlin1166

Congrats on the Mercedes GLA. I have a '16 Toyota that uses Scout as a navigator through your phone. Not very pleased with it, as it only has turn by turn instructions which seem to be fairy accurate. As for Apple maps, a new local major road that opened several months ago is not updated - but is updated in Waze and Google maps. It seems like the Apple maps is an app on the back burner. Google and Waze are so much better! Almost want to go out and buy a pixel 2 as an upgrade to my iPhone 6. I also join in the consensus so far that Apple should invest in their map app or use a 3rd party.

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Carplay, Apple Maps and Waze

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