Mail 11 (High Sierra): mail attachments "downloading" but never actually download

Since my upgrade to High Sierra, I can't download, read, quicklook ..... almost any attachments.

Especially PDF documents are problematic. It shows a light blue sign "Dowloading" under the file icon.

MacBook Pro (15-inch Mid 2012), macOS High Sierra (10.13)

Posted on Oct 18, 2017 10:54 AM

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Posted on Mar 9, 2018 6:47 AM

Any emails with attachments that come into a smart mailbox will exhibit the "downloading" problem. If I access the same email in its regular inbox, the attachment downloads without issue. So add "smart mailboxes" to the bug pile. Are you listening Apple?

126 replies

Feb 21, 2018 11:53 AM in response to KKinn

4 Months with this bug ! Yikes. Apple is not listening to this forum.


I've moved to Airmail 3. Works with iOS also..


Not perfect, but it downloads files with rules.

Inline photos are easy. Would love attachment quicklook images to print with email. But they don't like Apple.


Airmail's online chat are quick to reply... we'll add that to the next version.

Problem, I asked them about this once a year for the path three years.

That reply seems to be a standard "signature" reply by them for anything they don't know.

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Mail 11 (High Sierra): mail attachments "downloading" but never actually download

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