iPhone 8 screen will not turn off automatically when not being used

Agreed I gave my 6 to my wife when I got my 8. The 6 had been the perfect phone for me which is why for the first time since the 3G I had not upgraded after 2 years of owning. I nearly bought another 6 but thought the faster internals must be better.

Now I have to not forget to push the power button before ending my session every time most annoying.

I wish I could have bought the iphone 6 again. This issue is tedious and makes the battery go within a couple hours. I reset it and that worked for a week and a bit, but now the issue is the same. Resetting is a pain in the neck - I have to reenter all the wifi info, and repersonalize the phone.

Please fix this in your next update.

I totally agree - never had this problem with my iphone 6. I just spoke with support today and they wanted me to reset to factory settings. That puts all the onus on the customer - I lose photos every time that for some reason don't get backed up properly - complete hassle. They need to fix this on their end instead of expecting customers to do all the work to restore their phones in the hope it will fix the software problem. Really disappointed in all this.

It's been about 2 weeks since I applied the 11.1.2 update and have had no problems with auto-lock - HOWEVER - this morning I could not get email or the text feature to respond without shutting down my phone and restarting. This is new - why why why 😟.

Can confirm this does not resolve the issue. I’ve also tried resetting to factory and powering on off (other recommended solutions). Still doesn’t go to sleep. Results of Apple using garbage components for greater profit and trash software to match. Thx guyz. Edit: I am up to date on software release, something I normally avoid because all these updates do is bog down my phone further. But I have updated to try to resolve.

Same here, even in low power mode it doesn’t dim the screen at all. I have my brightness low as it is, but still. My phones only 2 weeks old but as I don’t have insurance on it, I doubt I could get a replacement.

I don’t use auto lock, but wen my phone is locked, and I get a notification, the screen stays awake.

Same issue!

Hi, the solutions do not work for me , why. Many people have the same problem and they don't solve the problem, why you said the problem is solved.

I have the same problem, and any method could not solve my problem, is there any buy in the iso 11 and iphone hardware?

Same issue. Please fix this, Apple.

Sounds possible in some cases, not in mine however as I don’t have an AW.

Same issue, and I do not have an apple watch

Thanks for the tip, but I don't have an Apple watch, either.

Same issue for me on my new iPhone 8. Clearly its a problem with iPhone 8 that needs fixing please

facing the same issue.