My daughter's MacBook Pro 13" (Mid 2012) recently start running so slowly that it has become unusable. Apple Hardware Test (extended) reports no problems and have done things like resetting the PRAM I eventually wiped the HD and reinstalled the software from a Time Machine backup. No change. So I've wiped the HD again and reinstalled macOS brining nothing across from any previous installation. It's still the same.
Any suggestions as to what I should do next?
Ifor
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-23 20:56:17
Download EtreCheck from https://etrecheck.com
Runtime: 9:23
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: <etrecheck://help/hardware> ⓘ <etrecheck://help/hardware>
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] <http://support-sp.apple.com/sp/index?page=cpuspec&cc=DTY4&lang=en> - [User Guide] <http://support-sp.apple.com/sp/index?page=cpuuserguides&cc=DTY4&lang=en> - [Warranty & Service] <https://support.apple.com/en-gb/mac-notebooks/repair/service>
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
<http://support-sp.apple.com/sp/index?page=cpumemory&cc=DTY4&lang=en> BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en2: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 333
Video Information: <etrecheck://help/video> ⓘ <etrecheck://help/video>
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Disk Information: <etrecheck://help/disk> ⓘ <etrecheck://help/disk>
TOSHIBA MK7559GSXF disk0: (750.16 GB) (Rotational)
[Show SMART report] <etrecheck://smart/disk0>
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 749.30 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8 ()
USB Information: <etrecheck://help/usb> ⓘ <etrecheck://help/usb>
USB20Bus
hub_device
hub_device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB30Bus
Thunderbolt Information: <etrecheck://help/thunderbolt> ⓘ <etrecheck://help/thunderbolt>
Apple Inc. thunderbolt_bus
Virtual disks: <etrecheck://help/virtualvolume> ⓘ <etrecheck://help/virtualvolume>
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 748.93 GB (733.64 GB free)
Physical disk: disk0s2 749.30 GB Online
System Software: <etrecheck://help/systemsoftware> ⓘ <etrecheck://help/systemsoftware>
macOS High Sierra 10.13 (17A405) - Time since boot: about one hour
Gatekeeper: <etrecheck://help/gatekeeper> ⓘ <etrecheck://help/gatekeeper>
Mac App Store and identified developers
System Launch Agents: <etrecheck://help/systemlaunchagents> ⓘ <etrecheck://help/systemlaunchagents>
[not loaded] 8 Apple tasks
[loaded] 171 Apple tasks
[running] 109 Apple tasks
System Launch Daemons: <etrecheck://help/systemlaunchdaemons> ⓘ <etrecheck://help/systemlaunchdaemons>
[not loaded] 37 Apple tasks
[loaded] 180 Apple tasks
[running] 111 Apple tasks
User Login Items: <etrecheck://help/loginitems> ⓘ <etrecheck://help/loginitems>
iTunesHelper Application (? 0 - installed 2017-10-23)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: <etrecheck://help/internetplugins> ⓘ <etrecheck://help/internetplugins>
QuickTime Plugin: 7.7.3 (installed 2017-10-03)
3rd Party Preference Panes: <etrecheck://help/preferencepanes> ⓘ <etrecheck://help/preferencepanes>
None
Time Machine: <etrecheck://help/timemachine> ⓘ <etrecheck://help/timemachine>
Time Machine not configured!
Top Processes by CPU: <etrecheck://help/cpu> ⓘ <etrecheck://help/cpu>
8% kernel_task
6% WindowServer
0% corecaptured
0% launchd
0% fontd
Top Processes by Memory: <etrecheck://help/memory> ⓘ <etrecheck://help/memory>
734 MB kernel_task
91 MB mds_stores
77 MB suggestd
73 MB Finder
71 MB Messages
Top Processes by Network Use: <etrecheck://help/network> ⓘ <etrecheck://help/network>
Input Output Process name
3 MB 41 KB mDNSResponder
96 KB 6 KB netbiosd
9 KB 10 KB apsd
0 B 64 B SystemUIServer
Top Processes by Energy Use: <etrecheck://help/energy> ⓘ <etrecheck://help/energy>
9.12WindowServer
1.60corecaptured
0.22airportd
0.10mds
Virtual Memory Information: <etrecheck://help/vm> ⓘ <etrecheck://help/vm>
5.26 GB Available RAM
2.61 GB Free RAM
2.74 GB Used RAM
2.65 GB Cached files
0 B Swap Used
Software installs (last 30 days): <etrecheck://help/install> ⓘ <etrecheck://help/install>
Malwarebytes for Mac: (installed 2017-10-23)
"Malwarebytes for Mac Uninstaller": (installed 2017-10-23)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): <etrecheck://help/diagnostics> ⓘ <etrecheck://help/diagnostics>
2017-10-23 19:12:57 Last shutdown cause: 0 - Power loss
Having erased and reinstalled to OS is there any point doing this?
No, it's not solved. I've just spent close to a couple hours on a web chat with an Apple Support Advisor and we got nowhere.
Thank you. I’ll investigate further.
that drive looks fine.
You are spending WAY more than expected in terms of energy use on DropBox, according to this:
Top Processes by Energy Use: ⓘ
34.40 DropboxMacUpdate
9.68 WindowServer
2.32 CrashPlanService
0.46 trustd
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these two items fall short of "must have" items for general use. as launch agents, they are "always running". They may be contributing to problems:
[not loaded] com.cooliris.SetLaunchArch.plist (? 1b2f7fcd b8c6feb5 - installed 2010-06-16) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 58dbba92 be93c7fb - installed 2017-04-20) [Lookup] <----this one is fine
[not loaded] net.culater.SIMBL.Agent.plist (? 850e6250 e66ff2a9 - installed 2014-04-04) [Lookup]
Ground to a halt
