Hi there,
Updated my OS a while ago (2 weeks?) and my Bluetooth isn't working ever since. Turned it on and off a few times, didn't work. So I decided to reset the Bluetooth module, that didn't work either. Neither did removing all connected devices.
The problem is that my Bluetooth keep searching for devices, but can't find any.
Any ideas on how to fix this? People with similar problems?
MacBook Pro (15-inch, Late 2016), macOS High Sierra (10.13)
I just updated today and had to have Apple support walk me through a fix...
After restarting everything in sight. AND disconnecting and reconnecting everything. AND debugging the Bluetooth. Nothing worked. I noticed Bluetooth didn't even give me the option to turn off and next to "Devices" above the empty list was a spinning wheel... searching... for anything.
Apple walked me through powering down and rebooting the SMC.
The simple process (Mine: MBP 2015 15" Retina)
1. Power down
2. Hold SHIFT+ALT+CTRL (on the left side of the key board) + POWER BUTTON for 10 seconds
3. Release all keys
4. Press the power button to boot up
Bluetooth preferences opened up like new. I can turn them on and off and every bluetooth thing in sight was an option.
Typing this from my wireless keyboard now. Hope this helps.
I bought the brand new iMac 2017 27" and was very excited there was an update after all those years. That happiness slowly disappeared after having constant bluetooth problems with mouse and keyboard. I've tried fresh install, resetting bluetooth and every thing suggested to solve the problem. Nothing really worked or worked for a few days and running to the same issues again. A week ago I ran against a deadline for a job and my mouse started to behave slow at first and ended up unresponsive. I missed my deadline. The apple support are nice and well trained but don't acknowledge this problem. I even send them this link to the discussion site and their respons was that although 1197 threads about this is a lot... it's not that many to make it a problem on all the millions of mac sold. I just bought a wired mouse and keep my magic keyboard wired to finish my job. As soon this job is done, I'll go to the Apple Store with my computer. Let them solve it (it's an high sierra problem...). If not, I want my money back and will never, ever buy something from Apple again! I'm working since 1989 with Apple and used to be a devoted fan. However these last 6 years I run more and more into trouble (software related) with Apple that the brand Apple becomes equal to overpriced and unreliable.
iOS is a mess and so is MacOS today. The frustrations doesn't justify the high price.
Henk,
Thanks for posting. Sorry about your frustrations.
It is pretty pathetic that something that mandates purchase of additional equipment in order to use base functionality is something severe enough not to need large numbers of sufferers.
But it puzzles me what the combination is - what other factor combines with High Sierra to give a select few this problem. I asked my store if I could invoice them for the replacement mouse and they said no.
As I said elsewhere on this site, each new OSx release degrades existing functionality - there is no systems programmer respect for legacy code. And as for the inability across multiple OSx releases to REMEMBER the app to desktops assignments after reboot is staggering.
I use my Mac every day and still prefer it by far to Windows, but in spite of not because of Apple's current work on the system.
I have the same issue since 2 weeks using Win 10 Pro as dual Boot on my iMac 5k.
The current Bootcamp Drivers for Windows are also lacking for reliable Bluetooth Connection.
I am using Apple Trackpad, Magic Mouse and Keyboard and at the moment only the keybaord works.
Under OSX High Sierra they are all working after reconnection but I Count on Support also under Windows.
What's up?
I have the same issue, really annoying.
Bluetooth not working High Sierra
