Music keeps pausing / skipping since updating to iOS11

Ever since I updated to iOS11 (specifically, I'm on 11.0.3 right now) on my iPhone7, my use of Spotify has been completely messed up. The music will just randomly pause or skip to some random place in the song. Sometimes it works fine, and sometimes it will do this so frequently that it's unusable. There seems to be some correlation with movement. For example, it happens a lot when I first stick my phone in my pocket. Sometimes instead of just pausing it will cause Apple Music to start playing. (When this especially annoying feature kicks in, I can usually get rid of it by rebooting.) Often, none of my earbud controls will work, or if they do, the pause button will cause Apple Music to start playing. This is almost certainly an iOS11 issue rather than a Spotify issue because not only did the problem start exactly when I updated, but I noticed that the problem affects apps other than Spotify (though Spotify is the app I used the most by far). Please fix this, because I'm at my wits end. I'm highly tempted to just nuke the phone completely and start fresh.

iPhone 7, iOS 11.0.3

Posted on Oct 25, 2017 8:44 PM

Reply
143 replies

Feb 20, 2018 4:56 AM in response to june611

Hey all..


I suffered this issue for some months. I found a resolution for the slow or intermittent response by the Music App to headphone or screen > Play and >> Fwd commands. YMMV. I am on an iPhone 5S with only local music content.


I unsynced all playslists and discovered there was still a lot of music left over in the iTunes device browser. Much of this was greyed out and had a circle beside it. Other tracks were duplicates of these. These half downloaded tracks might be the source of our problem.


I explicitly unsycned the entire Music library... then updated the phone and waited for these songs to be removed. I then made a local encrypted backup of my now musicless phone. I then restored the phone with this backup. I then re-added specific playlists. To my amazement the Music App now responds near instantly to commands to play local content.


Hopefully this is of some use to you all.

Feb 21, 2018 11:59 AM in response to Wheetkooz

As mentioned in my earlier discussion, my music kept skipping, stopping or starting. It was as if my iPhone X had a mind of its phone. I went to Setting / Display & Brightness and turned of Raise to Wake and it did get better. But last night, my music died completely. I could no longer listen to my music through my Beats headset. I went home and changed the headphone adapter that goes into the headphone jack and now my music works perfectly. No more skipping, stopping and starting by itself. I knew that the adapter is so fragile. So I bought 3 of these. Particularly if you go to the gym, the cord may get caught somewhere and the adapter gets pulled and get damaged. I suggest making sure that the adapter is still functioning.

Mar 6, 2018 10:42 PM in response to DL78

I’ve already replied on this thread with the same problem like everyone else here. However in my case i al more and more starting to believe that the earpods i received with my iphone x are malfunctioning at the remote buttons and that it isn’t a IOS 11 bug.

I now use my older earpods of my iphone 6s with the lightning cable to headphone jack switch. Now i haven’t found any problem at all with skipping, volume randomly changing, pausing, ... i can also easily skip my songs and change volume etc. without any problems.

Sep 19, 2018 11:57 PM in response to DL78

Hey guys,


So I've still been having trouble with my songs skipping and calls ending but in my case, I stumbled that it was the "Lightning to headphone Jack Adapter" that was my problem.

I have two/three of these adapters and one seems like its faulty. So I twisted it, bent it in left and right, it changes the songs and fast-forwards them, as well as dropping calls.

So I find my problem, I already made a fool of myself to Marshall as I was blaming them that it was their earphones that were the problem.

Anyway, good luck to all on finding their solutions.

Jan 26, 2018 12:39 PM in response to DL78

I made a comment about a week ago on this thread, and have some more info to add.


I'm using the Apple-provided lightning to phone socket adapter. The regular skipping occurred when I listened with Bose QC25 headphones with the Apple-specific inline volume/mic/control switches.


I switched to using my Audio-Technica ATH-M50x headphones with no inline control, and have not had a skip in 3 days. Short sample time, but based on how often I had skips before I think it is significant.


I still submit it is an apple problem due to the wide variety of headphone possibilities and the fact that the inline control of *all* headphones with problems cannot be going bad at the same time. And maybe some people have skips with bluetooth? I did not read the entire long thread. But this might help localize the problem and lead to a solution.


Maybe there are stray low-level signals from movement that the new SW is not programmed to ignore. But sometimes my music would skip when I was seated still. So maybe it's something else.


It's frustrating, though.


-Adam (again)

Mar 7, 2018 12:07 AM in response to Driver8666

Not true. It could be an interaction with other hardware or an app. Either way, the only common factor is the OS.


Just looking at this thread there are multiple iPhone models, mixtures of headphone types (EarPods, lightning connected and not, Bluetooth speakers, etc.), and various apps having the issue. What’s common? iOS 11.


On that note, I appear to have fixed my issues. I reset my device and reinstalled everything on it. I then replaced the headphones I was using. This combo seems to have reset the connections so it does look as though this is an interest ion between the iOS and the headphones. Unfortunately I can’t be more specific since my headphones were not defective in anyway.

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Music keeps pausing / skipping since updating to iOS11

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