Music keeps pausing / skipping since updating to iOS11

I had the same problem! I wish Apple would at least acknowledge this is a widespread problem! A number of the Apple Care Support “advisors” told me they have never heard or seen this problem!!!!! I’m glad to find this forum and to know i’m not alone! I was going out of my mind with frustration!

It seems to only happen when not in decent WiFi or using phone data. If i switch my phone to airplane mode and only play downloaded tunes it stops. Turn the airplane mode on and it starts pausing again, even with downloaded tunes. It *****, each time it does that the head unit on my car reports an error, and the also freezes.

55fredericky wrote:

The worst thing about this issue is that no one from Apple seems to know how to fix. Im keeping my fingers crossed that the next update fixes it

What were you told when you took it to an Apple store for repair/replacement?

No one seems aware of this problem, they just keep asking me to reset my phone - guess to create sufficient inconveniences to deter you from going from help again. 😠 People on the Apple Care app also refused to acknowledge there is a problem. Again asked me to reset my phone. So I've reset my phone more than half a dozen times with no improvements.

This has just started happening on my iPhone X. It’s really irritating. It seems to pause music every time any kind of notification is received on the phone. Every text, email or Snapchat I receive pauses my music. Most annoying while at the gym.

Same problem. iPhone 8, 256 GB, bought 12/2017, set up as new phone, only installed and use current versions of apps I need. I have ~5300 of my own songs on the device, and I like to listen to them in shuffle mode using Apple's music player. At first I thought there was a "shake" setting but I couldn't find that. When it skips in the middle of a song, it also completely resets the shuffle list. And I know some of these songs are perfectly good AAC or MP3 files that I have listened to multiple times on multiple devices/computers.

IOS 11.2.1

Yes, I know that I can upgrade to IOS 11.2.2, but the problem has been going on for awhile and notes for 11.2.2 only indicate that it is a security update.

COME ON APPLE. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!

-Adam

I’ve been having the same problem and Apple blames the carrier or the apps and happens will all apps I use. The problem with that is preloaded podcasts do the same thing, stop, skip, start over, change play speeds.

I made a comment about a week ago on this thread, and have some more info to add.

I'm using the Apple-provided lightning to phone socket adapter. The regular skipping occurred when I listened with Bose QC25 headphones with the Apple-specific inline volume/mic/control switches.

I switched to using my Audio-Technica ATH-M50x headphones with no inline control, and have not had a skip in 3 days. Short sample time, but based on how often I had skips before I think it is significant.

I still submit it is an apple problem due to the wide variety of headphone possibilities and the fact that the inline control of *all* headphones with problems cannot be going bad at the same time. And maybe some people have skips with bluetooth? I did not read the entire long thread. But this might help localize the problem and lead to a solution.

Maybe there are stray low-level signals from movement that the new SW is not programmed to ignore. But sometimes my music would skip when I was seated still. So maybe it's something else.

It's frustrating, though.

-Adam (again)

Ive recently decided to update to IOS 11 (i use an iphone 7) AND ITS THE WORST. My problem is EXACTLY like yours, it pauses or skips and fast forwards on its on. Having contact with the screen (even when its turned off) causes the music to pause/skip. ITS SO FRUSTRATING, Apple pls fix this.

This is absolutely infuriating. My phone will play music for 3-5 seconds, pause, play, and pause etc. I have even had problems with it when I am connected to a bluetooth speaker where it will just randomly disconnect. I have had this problem ever since I updated my iPhone 7 to IOS 11. I have been patiently waiting for the updates to fix this problem to no avail. I have quite a long commute to work and without being able to play music on my phone it is extremely frustrating. I have tried every possible solution I can think of. Restarting device, redownloading apps, using different music apps, and everything in between. This is absolutely unacceptable. I have been a loyal Apple customer for many years now and own multiple Apple products. This awful ordeal has left such a sour taste in my mouth that I will no longer be purchasing any Apple products if this is really how they approach situations like this. Simply blaming the apps or anything else as a scape-goat because heaven-forbid there is a problem with their updated software.

I’m having the same problems. I’ll have my headphones plugged in, music plays for like two seconds, pauses, plays, fast forwards or rewinds whatever (why is this even possible) and skips. It also will turn on randomly if my headphones are plugged in and my music app is closed. It ALSO activates Siri at the most random times. I have an iPhone 8 Plus.. got it less than two months ago. Though that’s irrelevant.. I’d like my expensive phone to work properly xo

I have exactly the same problem. bought mu iphone x less then two weeks ago and have the same glitch. On an older forum they said that it was the circuit from the earpods. But when i restart my system it solves the problem for like 5 songs and then the circuit of the earpods work as expected.

I have the same issue.

Running an iPhone 7 Plus, 128GB, Model: MN44M2B/A, iOS 11.2.5

I ran iOS 10 up until 5 days ago, without a problem.

Months after this problem was originally reported, there still is NO FIX!

Apple, please resolve ASAP, as my device not work as it should!

The same problem happening on my device, it started happening after upgrading to iOS 11.2.5

The model number of my iPhone 7 is MN8X2HN/A

I tried uninstalling and reinstalling Apple Music but its still happening. I also restarted my phone. Some songs are not pausing but others are pausing within 1-2 seconds of playing the song.

Okay so i found a fix, go to “For You” click on your own ID. Go to View Account > Go to View Apple ID > A popup would appear to switch Apple account to your region, Click OK. this should fix the problem.