iPhone call volume low

After ios11 upgrade my iPhone call volume has decreased it is difficult to hear or take calls if I’m out or if I’m at busy place

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Posted on Oct 27, 2017 6:57 AM

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Posted on Jan 17, 2019 6:24 AM

I had a problem with extremely low volume on my Iphone 6 - SOLVED!.

Other functions like, speaker, bluetooth were OK.

The solution was a big surprise to myself - since I was sure it was SW or a setting somewhere.


I carefully cleaned the little slot in the glas in the frontside of the phone where the sound comes out in normal use. I used a little piece of cotton with a little water/soap for dishwashing - do not soak it in water - did this app 5 times. I then used alcohol - did this app 5 times.


I almost cannot believe the change it did ;o) I had to adjust the volume down again.


So in my case it wasn't SW or settings - but simply dirt (not visible to me) that had to be mechanically remowed.


/Torben

229 replies

Mar 14, 2018 9:39 AM in response to Zurros

It has become from bad to worse on my iPhone 7 I can hardly hear the caller at the other end when I am outdoors or in a noisy environment.I have started using a Bluetooth earphone for making & receiving calls.The iPhone 7 has stereo speakers the left speaker is at the bottom & the right speaker is on the top of the screen where the earpiece is.When I play music the sound from the right speaker is very low & sounds muffled in addition to the low call volume but I can hear very well when using earphones wireless or wired.All this started happening after the iOS 11upgrade I hope apple sends an update to fix this soon.

Apr 29, 2018 1:56 AM in response to Max87_ZA

It seems that the upgrade to iOS 11.3 has affected the earpiece speaker.When I had bought the iPhone 7 & about a year ago I could hear music from both the speakers the bottom speaker & the earpiece speaker.The call volume on the earpiece speaker was pretty loud as well.Then after the update the music through the earpiece speaker started to sound muffled even though the bottom speaker was quite loud and the call volume through the earpiece speaker reduced drastically.

May 4, 2018 11:38 AM in response to Coolarien_2000

**Fixed my Issue** I had low ear piece volume and when I turned the volume up to max and turned the phone around it sounded like the person's voice was coming from the middle of the back of the phone. I could actually hear them clearer than when my ear was on the ear speaker. I have since been told the noise cancelling system had something to do with that but I'm not sure if that is true. I took my phone out of the case and cleaned out the tiny microphone hole that's next to the camera lens with a stick pen, just inside without jabbing down in the hole. Then blew in the hole the best I could without touching my lips to the phone. If you have a can of compressed air it may work as well or better. Problem solved. I'm sure this won't fix everyone's low ear speaker volume problem but it did fix mine.

May 31, 2018 5:34 PM in response to carmenfromipanema

And so do I and, as you can see from the 100s of posts in this and in other threads/forums, no-one has a fix. Apple are not even acknowledging there is a problem. I can confirm is started with iOS 11.xx and is NOT FIXED by iOS 11.4. It doesn't add any value to ask if there's a fix, if there was it would be posted here. It does add value tp post that you are experiencing the problem.


Yes there are those that chirp in and say ...mine was fixed by cleaning the earpiece outlet. Sure, some have phones with dirt and crap in the earpiece. 99% of people have tried that before they start ******** about the lack of volume (it's not useful to post ...I cleaned my phone and it works... that's just a waste of bandwidth).


The real issue is that the volume setting when set to maximum during a phone call is insufficiently loud to actually hear the conversation. Plug in an headset and/or set to use the bottom speaker and the volume is fine. This is happening on many, many iPhones from the iPhone 6 to the iPhone X if I am reading the threads correctly. All of these iPhones cannot have suddenly experienced some sort of hardware failure.


And the problem is that when you take your phone in to talk with a 'genius' you are told your phone is broken and out of warranty, buy a new phone. Someone actually did that and has the exact same problem with their 'new' phone.

Jun 28, 2018 5:25 AM in response to Max87_ZA

Before you buy another one or even switch to that "other" phone, try this simple hack that worked for me and I want to share this little known secret that I want to share this. Why this hack works I do not know but it works I swear that will work for you. Switch to Speaker mode once you get the call or for that matter if you gonna make a call after you dial the number or may be before even dial the number. But be careful you may go deaf if you have the volume really high if you have not adjusted the volume in the settings to not to higher than 80 %. Good luck share this hack with your friends for free. Remember how you got this.

Aug 21, 2018 1:42 AM in response to Seanbaker

I hate to break it to you but then I will tell u what they told me when i went to see them at the genius bar- they will need to have it taken in for repair. If there is even the slightest drop it can affect the ear piece (even if your screen isn't cracked). There are some small pieces behind the screen that can disconnect from your receiver behind the screen that need to be replaced/repaired. Not sure where you live but I'm free Canada and she said it would be around $220 to fix. Sorry to be the bearer of bad news.

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iPhone call volume low

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