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iPhone call volume low

After ios11 upgrade my iPhone call volume has decreased it is difficult to hear or take calls if I’m out or if I’m at busy place

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Posted on Oct 27, 2017 6:57 AM

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Posted on Oct 29, 2017 1:23 AM

Using my iP7 with iOS 11.0.3, the volume during phone calls is working fine, so I can't say that your issue is software related.

Ringer volume: adjust it when you are in lock screen. Earpiece volume: adjust it while in a phone call.

If nothing changes, I would suggest that you try some other steps (and test after each attempts):

Force restart your device (since I don't know your iPhone model, please chose among the 3 methods in 1st paragraph of the following user support guide):

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If nothing helps, take a look at this article:

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support

If volume doesn't change, I'd try to install a fresh copy of iOS on your device. Make a full backup of your iPhone content, and then restore it to factory settings, and set it up as new (testing it before restoring from previous backup):

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

In the issue still persists, contact your nearest Apple Store or AASP and have your device inspected.

Regards

Giulio

229 replies

Jan 24, 2018 10:01 AM in response to DarthFellini

well i didn't't think it would work, but last night i used

some cleaning solution for my screen sprayed in onto the phone and into

the ear piece then got a blunt plastic stick and scraped it then

put a microfibre cloth in and dragged it through the grill area

with the plastic stick pushing into the cloth, not a lot came off to be honest

then dialled my voicemail and it was loud and clear?

so not sure but worth trying the cleansing method

i'm just updating mine now time will tell i suppose

Feb 7, 2018 1:11 AM in response to Coolarien_2000

OMG, I thought, I am the only person having in-call hearing problem with my iPhone 5s.. I was about to sell it and move onto Android. Previously, everything was ok.. but after update suddenly this problem started. I check the in-call volume - which is full (max white bar) but still not able hear clearly. For now, I am living with headphones whenever I've to call - its working fine. Till Apple help us, you help yourself by using headphones. 🙂

iPhone call volume low

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