iPhone call volume low

After ios11 upgrade my iPhone call volume has decreased it is difficult to hear or take calls if I’m out or if I’m at busy place

[Re-Titled by Host]

Posted on Oct 27, 2017 6:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2019 6:24 AM

I had a problem with extremely low volume on my Iphone 6 - SOLVED!.

Other functions like, speaker, bluetooth were OK.

The solution was a big surprise to myself - since I was sure it was SW or a setting somewhere.


I carefully cleaned the little slot in the glas in the frontside of the phone where the sound comes out in normal use. I used a little piece of cotton with a little water/soap for dishwashing - do not soak it in water - did this app 5 times. I then used alcohol - did this app 5 times.


I almost cannot believe the change it did ;o) I had to adjust the volume down again.


So in my case it wasn't SW or settings - but simply dirt (not visible to me) that had to be mechanically remowed.


/Torben

229 replies

Jan 8, 2018 9:00 PM in response to rohitgu

I called Apple senior advisor and they ran a diagnostic check. The hardware and the software passed 100%. I called my friend, who has the same iPhone 7 plus, and he said that his talk volume is great. That really puzzled me what is going on. I can think of only one thing, and that is some of the iPhone 7's are defective are defective. I am one month after the warranty.

Jan 8, 2018 10:05 PM in response to rohitgu

I think I found a solution online. I folowed https://www.unlockboot.com/low-call-volume-on-iphone-7-plus-7-fix/

What helped me is #1 and #4. I hear 50% better. Still not as good as my wife's, who is seldom uses her phone.


The conclusion: The ear speaker slot gets dirt from around us, oils from the face skin, plus dust, which is not easy to clean, because it penetrates through tiny holes in the iPhone mesh. So I used the toothpick and my vacuum cleaner.

Jan 24, 2018 10:01 AM in response to DarthFellini

well i didn't't think it would work, but last night i used

some cleaning solution for my screen sprayed in onto the phone and into

the ear piece then got a blunt plastic stick and scraped it then

put a microfibre cloth in and dragged it through the grill area

with the plastic stick pushing into the cloth, not a lot came off to be honest

then dialled my voicemail and it was loud and clear?

so not sure but worth trying the cleansing method

i'm just updating mine now time will tell i suppose

Feb 7, 2018 1:11 AM in response to Coolarien_2000

OMG, I thought, I am the only person having in-call hearing problem with my iPhone 5s.. I was about to sell it and move onto Android. Previously, everything was ok.. but after update suddenly this problem started. I check the in-call volume - which is full (max white bar) but still not able hear clearly. For now, I am living with headphones whenever I've to call - its working fine. Till Apple help us, you help yourself by using headphones. 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone call volume low

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.