iPhone call volume low

After ios11 upgrade my iPhone call volume has decreased it is difficult to hear or take calls if I’m out or if I’m at busy place

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Posted on Oct 27, 2017 6:57 AM

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Posted on Jan 17, 2019 6:24 AM

I had a problem with extremely low volume on my Iphone 6 - SOLVED!.

Other functions like, speaker, bluetooth were OK.

The solution was a big surprise to myself - since I was sure it was SW or a setting somewhere.


I carefully cleaned the little slot in the glas in the frontside of the phone where the sound comes out in normal use. I used a little piece of cotton with a little water/soap for dishwashing - do not soak it in water - did this app 5 times. I then used alcohol - did this app 5 times.


I almost cannot believe the change it did ;o) I had to adjust the volume down again.


So in my case it wasn't SW or settings - but simply dirt (not visible to me) that had to be mechanically remowed.


/Torben

229 replies

Jan 24, 2018 10:01 AM in response to DarthFellini

well i didn't't think it would work, but last night i used

some cleaning solution for my screen sprayed in onto the phone and into

the ear piece then got a blunt plastic stick and scraped it then

put a microfibre cloth in and dragged it through the grill area

with the plastic stick pushing into the cloth, not a lot came off to be honest

then dialled my voicemail and it was loud and clear?

so not sure but worth trying the cleansing method

i'm just updating mine now time will tell i suppose

Apr 18, 2018 7:28 PM in response to jtovie

jtovie wrote:


Seems the issue is not present when using a jacked in headset, even if you put it on speakerphone with the headset still jacked in.

This is as has been reported on numerous other posts in this thread, just sayin'. The issue is with the iPhone internal speaker volume. I, like others, do not have an issue with headsets plugged in or with iPhone (bottom) speakers. It is just the actual handset speaker.

May 8, 2018 4:05 PM in response to subra1234

That's a workaround NOT a fix. Most have headphones or external speakers functioning, that doesn't help solve the problems being experienced.


The problem is known by Apple, they just choose not to fix it. I had a post deleted by the forum moderator that details the leaked memo which states (in keeping with ...this is a fixit forum...) fill out the service request form and take your phone in to be repaired. It noted that the iPhone 7s were particularly vulnerable.

Jun 6, 2018 3:59 AM in response to Coolarien_2000

Hi everyone - I took my phone to a MacStore and they did a “cleaning” outside where the sound comes out to my ears...! The “cleaning” made wonders and the issue was fixed!

All you need is a lil brush to clean your phone and remove possible dust that could be blocking the sounds coming out.

Will cost you nothing to give it a try!

Cheers 👍

Jun 15, 2018 2:05 AM in response to Coolarien_2000

Just got me iPhone 6S today June 15,2018 and the preinstalled iOS is 10.3.2 and WOW! The ear speaker is so freaking LOUD at 75% volume!!! Compared to my iPhone 6 with iOS 11 which has a very low earpiece volume when set to 100% volume setting. I thought I was going deaf recently and now I realise it's iOS 11 !!!! It's definitely iOS 11 bug and I will not be updating iOS on this new phone - staying on iOS 10 forever or until the volume software bug is fixed!

Jun 18, 2018 10:12 AM in response to rajib18

well fingers crossed mine has been ok after a clean up

if it was an IOS issue cleaning it wouldn't work?

i haven't done anything different apart from clean that ear piece

i didn't expect it to work but something done the trick

instead of getting someone to call me i just made

a recording and played it back and that was it back to normal

its so frustrating when companies stay quiet about it

why not bring out a new IOS and give us what we ask for

we pay £700 plus for a device that might not work?

just playing into the hands of the paranoid androids : )

Aug 3, 2018 2:08 AM in response to Somethingsfishy83

Look, this is page 20 and there are many other threads detailing the same problem. Apple are NOT going to do anything about this, you have to just accept that.


The ONLY way you will possibly get any satisfaction is to go in to a ‘genius’ bar. When you make the appointment online if your phone is out of warranty you will be asked if you believe you should not have to pay. Say yes, I should not have to pay. I did and I didn’t pay.


Take your phone in and see what can be done. Some have tried this with no luck. Some have had success.


I’m just saying stop wasting your time posting here, Apple (clearly by now) are not going to do ANYTHING through the forum. And you will just become more frustrated.


Worst case, buy a Nokia, Pixel, Samsung etc etc. Apple have just reached a Trillion dollars, your low volume earpiece isn’t on their radar, sorry...

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iPhone call volume low

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