[Re-Titled by Host]
I had a problem with extremely low volume on my Iphone 6 - SOLVED!.
Other functions like, speaker, bluetooth were OK.
The solution was a big surprise to myself - since I was sure it was SW or a setting somewhere.
I carefully cleaned the little slot in the glas in the frontside of the phone where the sound comes out in normal use. I used a little piece of cotton with a little water/soap for dishwashing - do not soak it in water - did this app 5 times. I then used alcohol - did this app 5 times.
I almost cannot believe the change it did ;o) I had to adjust the volume down again.
So in my case it wasn't SW or settings - but simply dirt (not visible to me) that had to be mechanically remowed.
/Torben
Did you try to go to setting and backup and erase all settings?
Upgrade to iOS 11.3 solves the phone call volume problem for me, but since then, quality of the phone call is very poor. It sounds like cheap phone for 20€ not 1200€...
The easiest thing to do is put it on speaker that is next to dial button when you make a call. The sound is loud and clear and you can adjust that with volume btton
Tried all possible cleaning methods... nothing has changed... so iam sure that it is SW bug... cause the low volume is only in calling... when my iP7 plays music, the upper speaker volume is much much higher
Max87_ZA wrote:
Mine phone call sound level got improved(not fully fixed) after 11.3 update. So I'm sure it's a software problem...
Exactly, and given the number (ie. the sheer quantity) of devices affected and the different models affected it is pretty much statistically impossible that it is hardware defects (that's not to say that some of the sample are not actually hardware defects). The common denominator is the software. If it waddles, quacks, has feathers, a bill and swims it's probably a duck....
Apple are as good as they have been in the past in fixing these sort of defects, that's no good at all...
Did some testing after exhausting all other efforts including a fresh reset.
Seems the issue is not present when using a jacked in headset, even if you put it on speakerphone with the headset still jacked in.
I'll report this to Apple via an Alliance ticket.
You remember the day you bought your I phone you were so happy your feet did not touch the ground. Now you upgraded to the new I phone software and your call volume is so low you can not make conversation. I can fix the problem for you. You connect the Iphone to computer / laptop/ imac with a data cable make sure you use genuine Apple product and not some cheap knock offs you obtained from shady dealers under the bridge who sell other stuff to you like perfume and toiletries. Ok now start your Itunes mine comes automatically once I connect. woh what a feeling. Now comes the tricky part lot of them do not how to do this. You check restore make sure it is cloudy day when you want to curl up in bed with blankets over you because you will spending a day or two on this depending on which Iphone model you use and how old it is. That is it now your phone is restored like magic. Your now able to make phone calls and actually hear other person talking. You will kicking yourself why did I not think about this.
Hi
Check side volume buttons Go to control panel check volume slider.
Wait for new update ios 11.1 out soon.
Use speaker phone.
Cheers
Brian 🇬-1F1E7;
I went in to the Apple Store in Easton, Columbus, OH and had my phone checked. It is a hardware issue, and no compensation was offered. Sad since I am still paying on it.
This is definitely an issue with the software update downloaded the phone diagnostics app and ran it no hardware issues were found.
you can reset your phone and you will not have this problem until you upgrade the OS.
Put it on speaker phone and reduce or increase volume.
I had the same issue. Cleaned the earpiece with Isopropyl and a cottobud thoroughly and it works a treat!
Yes, but it doesn't help at all. Tried every bit of option available on the handset.
Looks like its issue with iOS 11.0.3.
Can someone confirm its software issue? Can someone from Apple support look into it please?
Using my iP7 with iOS 11.0.3, the volume during phone calls is working fine, so I can't say that your issue is software related.
Ringer volume: adjust it when you are in lock screen. Earpiece volume: adjust it while in a phone call.
If nothing changes, I would suggest that you try some other steps (and test after each attempts):
Force restart your device (since I don't know your iPhone model, please chose among the 3 methods in 1st paragraph of the following user support guide):
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If nothing helps, take a look at this article:
If volume doesn't change, I'd try to install a fresh copy of iOS on your device. Make a full backup of your iPhone content, and then restore it to factory settings, and set it up as new (testing it before restoring from previous backup):
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
In the issue still persists, contact your nearest Apple Store or AASP and have your device inspected.
Regards
Giulio
iPhone call volume low
