iPhone call volume low

I'm experiencing the same issue with the iPhone 6. It happened after a an update to ios 11.x (I can't pinpoint the exact update, since there have been several). I spent two hours in chat with Verizon support and we tried everything, including resetting to factory settings and replacing the SIM card. Nothing worked. I have the latest ios installed 11.2.6, but the issue began back in one of the early 11 updates.

With all these people experiencing the same problem, you'd think Apple would respond and at least acknowledge the issue. The fact that they haven't speaks volumes about the company (pun intended). If there's not a fix for this forthcoming in the next month, I'm going back to using an Android. Might not be a bad thing to do regardless. The problem with the battery and now this--I know they'd love for us to opt for a new iPhone as a solution, but I refuse to do that. There's nothing in the 7 or 8 that gives me reason to upgrade. I simply want a phone that does the one thing a phone is supposed to do: allow me to hear the other side of a phone conversation.

Apple, why are you remaining silent about this? Or maybe you've already answered and we just can't hear you?

Ok my neighbors iPhone 7 has the same low call volume issue he tried everything mentioned here nothing worked finally he took it to the Apple service centre and they acknowledged its a hardware issue and has sent his phone for repairs and gave him a temporary replacement phone.

Apple seems to have a big issue with volume during calls, even the hands free sound quality is annoying, I have an iPhone 6 and 7, both phones have issues after software upgrade, apple is cheating people by forcing to switch to new models, deliberately generating issues with software upgrade on older models.

I have the same issue with my Iphone 6S Plus. I have re-installed IOS, even got a different blue tooth ear piece. I can listen to podcasts no problem on my blue tooth ear piece, in fact I have to turn down volume when listening to podcasts but when I receive a call or make a call I have the volume turned all the way up on phone and blue tooth ear piece and I have a hard to to hear the person I am talking to.

I am on IOS 11.2.6

I bought the IPhone 6s about 2 years ago and after the iOS11.2.6 update I'm having the same issue with the volume during calls. The volume is very low when making or receiving calls, increasing the volume button doesn't help.

With every update there seems to be an issue. Updates prior to this messed up SIRI ( siri usually makes a sound indicating that it was listening and i could talk asking it to dial a number. The sound was missing with the earlier update and while driving I had to look at the screen to see if it was listening and it was to dangerous, its so pathetic) that issue is sorted out in the recent updates but the latest update messed up the volume during calls.

Volume is limited & too low now. All volume limiters are off. When I connect to my Chevy Traverse MyLink infotainment system, the volume goes up and down at random. It is barely audible, so I blast it a when it turns up it startles me. Connecting to AirPods & headphones do not go up and down but are limited. I tried shutting it off, restarting running the battery till dead and no change. Again, limiters are off. I thought the MyLink may make it worse so we tried my sons’ phone and a friend both of which were not updated and the volume is awesome like mine used to be. I’m still making payments on my iPhone and will not be upgrading anytime soon... Apple needs to update and fix this problem.

It has become from bad to worse on my iPhone 7 I can hardly hear the caller at the other end when I am outdoors or in a noisy environment.I have started using a Bluetooth earphone for making & receiving calls.The iPhone 7 has stereo speakers the left speaker is at the bottom & the right speaker is on the top of the screen where the earpiece is.When I play music the sound from the right speaker is very low & sounds muffled in addition to the low call volume but I can hear very well when using earphones wireless or wired.All this started happening after the iOS 11upgrade I hope apple sends an update to fix this soon.

Yes, too low, and good with AirPods or headphones... Sound throttles up and down when I connect to my Chevy Traverse MyLink infotainment system via Bluetooth. The volume going up and down at random makes it impossible to listen to music or navigation... I have iOS 11.2.6. My son has not updated iOS and it works fine.

I don’t think it’s a hardware issue. There are too many repeated problem complaints with the iOS update to 11 series so I’m interested to know if sending it out for repair resolved the problem. If so, what iOS are you running?

Between conversations with other iPhone users, I’m starting to feel like it’s deliberate too... forcing people to buy new phones and the existing ones are not paid off yet. Canned replies from Apple are not helping. Of course we checked volume settings and such... why would we have to reinstall ... if software can cause the trouble, then software can fix it too. Apple, please send update for resolution.

I don't think they necessarily lied to you. Maybe your particular phone does have a hardware issue. As someone else asked, did you have them repair it; and if so, is it working now?

Another possibility: maybe they didn't lie to you, but they didn't tell you the whole truth.

If all these people experiencing the same issue after an upgrade to ios 11 (myself included) are indeed having a hardware issue, then it must be an issue that was aggravated by the ios 11 update, which I'd find very hard to believe. And if it turns out that all these people (probably only the vocal few among hundreds or more of other people) are having the same hardware issue, then Apple did not manufacture a reliable phone to last more than a couple of years. We pay extra for the Apple brand and quality.

I will not buy another iPhone until Apple addresses this problem, either with a fix in the next ios update, or a public admission that their hardware is failing is mass numbers. Also, keep in mind that when Apple says the problem is affecting only a "handful" of people, when you consider how many phones they sell, a "handful" could be thousands of users.

No, I did not have them repair it. I can not believe the poor quality product I have purchased with my last two iphones. Apple is no longer the superior product we depended on for quality. When the quality started to fall, you could count on the service in the past, but not anymore. The people in the store were trying to be helpful, but Apple is not producing a product that lasts anymore, and they are not supporting it unless you buy Applecare on top of the outrageous price of the phone.

Brand new iPhone 8 had very low sound on phone calls. My son figured out that as I had not yet installed a screen protector and left the factory screen film in place, the film was blocking the phone ear-speaker. once removed-all's well.

Hi guys,

did you anyone try latest 11.3beta? I have this problem too, besides reseting my phone to factory settings(last option) I tried everything. My earpiece is not dirty, I don't think that is damaged(iPhone X, bought 11.2017), I read entire discussion and it seems to me, that it's sw issue.

Thanks for any help.

Problem not solved even after downloading iOS 11.3 it’s getting from bad to worse on my iphone7.When I play music without earphones hardly any sound comes out of the top earpiece speaker.For taking calls I use a Bluetooth earphone.Thinking if switching over to Google Pixel or Samsung

Apple makes such wonderful phones but they are lacking in one basic feature that is call quality.

Are you for real. The primary function of a phone is to make calls, if they can't get the call quality right they are hardly making wonderful phones. They are making very poor phones with poor call quality.