My iphone 8 plus is autocorrecting the letter I to I️. I have tried resetting the keyboard, dismissing the correction many times to unlearn it and turning off my phone. Why is it doing this and how do I make it stop?

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Posted on Oct 27, 2017 11:14 PM

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Posted on Nov 3, 2017 1:19 PM

Just spoke to Apple Care. There will likely be a device update to permanently fix the issue, but they gave me a temp solve that worked:


  • go to settings, general, keyboard, text replacement
  • hit the plus sign to create a new text replacement
  • in the “phrase” bucket type a lower case “i” and in the shortcut bucket type an upper case “I”; then hit save
  • hit the plus sign to create a second new text replacement
  • in the “phrase” bucket type an upper case “I” and in the shortcut bucket type another upper case “I”; then hit save
30 replies

Oct 30, 2017 6:15 PM in response to Trowa Barton

Yes, I agree it must be the software. Ironic that it happened to most of us on Friday. When i simply shut off the phone and turn back on, it goes away temporarily. Sometimes it appears that it worked correctly, but recipients have the symbol show up on there end and they ask me what is going on. I have tried some other searches and some posts point to a Unicode issue. Just curious. Was anyone using SnapChat when this started. I was texting my daughter in snapchat when I first noticed the issue. It then also appeared in text.

Oct 30, 2017 6:41 PM in response to aemommy

If you are experiencing this issue and have a computer, PLEASE contact AppleCare so they can collect log data from your device and look at the code of the phone to fix.

Just got done and it took about 30 mins once I had a Senior Advisor.

They cannot fix our software without seeing the code of the issue.

Just some advice from someone who also wants this issue resolved ASAP.

Thank you!

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My iphone 8 plus is autocorrecting the letter I to I️. I have tried resetting the keyboard, dismissing the correction many times to unlearn it and turning off my phone. Why is it doing this and how do I make it stop?

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