Help! iPhone 7 went into boot loop mode and now is stuck in recovery mode and can't update or restore

Always welcome, ze3ity.

Definitely could and will.

Pc's tend to require more steps, such as disabling the security software, making sure pc is completely up to date, and the cables fit snugly into the device and the USB port on the PC- using different ports may be necessary as well.

Something I like to offer as well, especially for someone such as yourself, following all written instructions yet, something still isn't "clicking" between the device and PC and/or iTunes, is contacting Apple support and requesting a screen share so they can walk through the process with you and ensure all steps are done along with advising you as to what additional steps may be needed.

I love this feature. So, don't give up....remember you can always call in to get this taken care of via individual guidance or as I tend to do, I go to the main apple.com page, choose support, my product, then select either chat or a scheduled callback for a time most convenient for me. Both options will also give you estimated wait times ~

The problem with my phone is that when the white Apple screen pops up it immediately goes back to recovery mode . I can see the loading bar for about half a second. When I try to reboot back into recovery mode after I get the 4013 error, the error in iTunes doesn’t go away and continue to load.

I have the same problem on my iPhone 7. In boot loop and only getting the 4013 error when trying to restore. I managed to back up the phone right before the boot loop began, and interestedly I cannot restore that backup to my older iPhone 5. it's totally corrupt.

Apple offered to replace this iPhone (only a few days off the year warranty) for $320. I've been and apple user since the late 90's. I have had iPods, I iPhones, macs... but I've since gone to windows and think this is the right time to jump ship. I'm sick of iTunes and how files are managed on the iPhone compared with the competitors. I hate the new USB-C only MacBooks, and now this. It's totally unbelievable. Oh and one more thing. OS X is terrible and I can't believe it's still being used today. I mean come on.

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<Edited by Host>

When did you go to the Apple store? If you have not, you might have better luck there. I am sure that they can work with you, especially since your phone is only past its warranty a few days.

Apple released an official statement regarding the iPhone 7 Repair Program. They initially told me mine was out of warranty and I told them afterwards about the repair program. They went ahead and replaced my phone at no charge and it took a few days for me to receive it.

I went to the apple store. They could not get it out of a boot loop. They found a 4013 unknown error and because of this they could not send it off for repair. My phone is stuck in boot loop and out of warranty. I also told them about the repair program, which they should already know about, but yeah whatever. They said because it cannot be diagnosed, it's not eligible. So... I'm out of luck. I can't believe they just said, "we can't help" for one of their new phones. It's just over a year and it does this? It's just unbelievable.

I also had the same issue, mine was stuck in a restart loop as well but this was because I was trying to update my phone to 11.2.5 (most current at the time). They tried to restore it while I was there but it showed the 4013 error. I told them about the Apple repair program and the lady did not even know of it. This was a week or two after Apple released the statement regarding this (2/2/18). I would try to go again and see if you can get it resolved. I originally sent mine off for repair through mail and they told me that my phone had third party parts in it. Going to the Apple store was a much better experience.

I'm going through the same thing right now. This isnt my fault this phone should work through updates.

I am having the exactly same problem. I tried restoring like the instruction and it says it is having the unknown error. It is really frustrating.
<Edited by Host>

I think I have given up. They never offered me a half off. I ended up with my moms old phone.

Thanks apple...

Hi Brian, we tried this (as well as the “geniuses” at the store) but he problem was that the phone would restart itself every time 5-10 seconds into the update, causing it to fail.

Exactly. By the way, anyone know how to get the photos back while the phone is in this state? My PC’s hard drive incidentally die as the same time so by back up is gone too.

Great question. Yes, it does indeed. All is well if you get it to the recovery screen again once (or two or more times, as it sonetimes requires) until the restore process finishes.

What happens if it continues to show the "connect to iTunes" screen? I have tried to do the recovery mode more than three times and it still leads me to this screen.

For me, it shows the error 4013 even when I choose the update option first.