Why won't High Sierra save Jabber account passwords to keychain?

I'm not sure about wiping the keychain entirely. Maybe you could just remove the stored passwords and anything else associated with that jabber account piece by piece. Sadly I can't reproduce your setup to try further solutions.

Thanks for trying Steve. For clarity, here are the steps I've tried:

- removed jabber account from internet accounts

- removed keychains with the term "jabber" in them

- restarted machine

- reset my jabber password (separate website)

- added new jabber account to "internet accounts" (sys preferences)

- open message, entered password

- quit messages

-open keychain, changed where values to "jabber". save.

- open messages, input password

- quit and reopen message...

still getting password prompt.

Arggh!

@SteveZz87 - thank you!! For any others that tired this and it did not work, the first couple times it asked me for my Keychain password - not my Jabber account password. I actually thought it did not work at first either, because I was so used to being prompted for this. I had two entries in the keychain for this account, and after two keychain password entries - BAM! It remembered the password. Thanks again!

Just wanted to double check, did you make the where value "Jabber" (capital J) or "jabber"? That's the only thing I can think of that may be effecting the message apps ability to locate the password. The capital J is the one I'm using.

This worked for me too! Thank god, this bug was the worst.

I changed both the 'Where' field to just 'Jabber' and changed the lowercase jabber in the name to uppercase:

So now the attributes are:

Name: com.apple.account.Jabber.password

Kind: application password

Account: myemail@gmail.com

Where: Jabber

When I first went to try this, there was no entry at all when I searched the keychain for 'jabber.' I fixed this by deleting the messages account entry in 'Internet Accounts' for this account and recreating it. Then a com.apple.account.jabber.password key appeared and I made the above changes. Now its working both for a normal gmail and an institutional account on my MacBook Pro.

The solution provided by @SteveZz87 worked for me. I use a Jabber account with a specific server, so I had to tweak it a little more.

Below details composed my keychain at first:

Name: com.apple.account.jabber.password

Kind: application password

Account: email@company.com@server.com

Where: com.apple.account.jabber.password

Then I updated it with below details:

Name: com.apple.account.Jabber.password

Kind: application password

Account: email@company.com

Where: Jabber

Then I restart Messages, and after asking me twice for my keychain password, it worked. We tried the same trick with a friend, but he was unable to change the "Where" value to "Jabber". We searched for all items with the keyword "Jabber" (found 5) and deleted all of them until we ended up with just one with the above update, it worked.

Thank you for the fix to this. It was driving several users absolutely crazy having to retype in their password for Jabber every time they turned the program on, or more annoyingly, every time it woke up from sleep.

I've been through the 3 pages of this discussion and tried everything listed. Still lost my password every time the computer went to sleep. Here's the setup that seems to be working for me:

Name: com.apple.account.jabber.password (both lowercase and uppercase J worked)

Kind: application password

Account: my email address@talk.google.com. (I deleted the @talk.google.com)

Where: Jabber (capital J)

In the Access Control tab, I only have "Confirm before allowing access" selected. After I relaunched Messages, I was asked for my talk.google password or my keychain login password (can't remember which) and checked the box for "Always allow...". This made "imagent" appear in the Access Control tab under "Always allow access by these applications". Up until this point I had not seen anything in that box.

I also needed to correct the account and change it to XXXXX@gmail.com (it had xxxxx@gmail.com@xxxxxxxxx).

Then, Under "Access Control" tab - check [Allow all applications...] - It no longer asks for my password on launch, and auto launches g-chat (hangouts)

If the solution by SteveZz87 does not work, try also after step 4

4a. Check the account name: in my case it was written:

username@jabber.someserver.com@jabber.someserver.com

I have corrected it to real username:

username@jabber.someserver.com

And it worked.

I've experienced the same issue.

I allready deleted the accounts and created them again, but nothing helps.

Its looks like a bug .

Open messages application from spotlight , on the top menu bar > click on Add Jabber account , it will prompt to enter username and password thats the way it works in Mac OS High Sierra 10 .13 .1

I'm having the same issue. I had to switch from Messages to another XMPP client called Adium for the sole reason that Apple keychain continually refuses to properly store the password.

Me too. Don't work this fix.

I have same issue.

Last High Sierra, not beta.

Don't fix. Jabber account ask for password again and again after login or screen saver work.

Password will not save.

Last High Sierra, not beta.