Why won't High Sierra save Jabber account passwords to keychain?

Well, I'm not sure about "better," but in terms of just remembering the darned password, I've had no problems with Adium. Personally, I have not found a theme which makes it not look like a System 7, Aqua, or Windows app. But in terms of functionality and stability, it's been brilliant.

If you mix iMessage and Jabber, however, using Adium means you'll need two apps of course, since only Messages.app supports iMessage.

For Android, check out Xabber or my favorite, kandruIM - both free, both work flawlessly for me. Xabber is more advanced, but has had trouble with some Cloudfire accounts. kandruIM has worked for everything. I have yet to find an iOS app that works even reasonably well.

Same problem here. I have five Jabber accounts, and only one has this behavior. I'd like to blame the server, but I see the prompt for the password even before a single network packet goes out.

So before anyone tries these steps, here's what did NOT work for me:

• Removing the account and adding it again
• Disabling Keychain iCloud sync
• Adding the account in System Preferences vs Messages
• Removing the entry from the keychain

The odd thing is that for all other accounts, if I go in the Accounts preferences in Messages.app, and then click on the Account Information tab, I see the username, and for password, I see "••••••••." Bit off the problem account, it's blank.

If I go offline, I can edit that field. But if I click on another account and then come back to this one, it's blank again. Huh? Clearly a bug. The only thing I see different about this account is that is has a ".io" domain. I thought that was the problem, so I set up another Cloudfire server on another .io domain, and it worked perfectly. I set up another on a .us domain - same problem - won't save the password. I can't find any pattern.

have had the same issue and just went so far as to totally reset messages' settings (deleting all plist files, cache, prefs, etc. in Library) and reset the google account and it still prompts me for password everytime.

please address this bug, Apple!

I'm not sure about wiping the keychain entirely. Maybe you could just remove the stored passwords and anything else associated with that jabber account piece by piece. Sadly I can't reproduce your setup to try further solutions.

@SteveZz87 - thank you!! For any others that tired this and it did not work, the first couple times it asked me for my Keychain password - not my Jabber account password. I actually thought it did not work at first either, because I was so used to being prompted for this. I had two entries in the keychain for this account, and after two keychain password entries - BAM! It remembered the password. Thanks again!

Just wanted to double check, did you make the where value "Jabber" (capital J) or "jabber"? That's the only thing I can think of that may be effecting the message apps ability to locate the password. The capital J is the one I'm using.

Don't fix. Jabber account ask for password again and again after login or screen saver work.

Password will not save.

Last High Sierra, not beta.

Same. Updated to High Sierra a few days ago and then when I restarted my laptop yesterday, the issue started with messages. After spending 2 hours trying to get gchat working with messages again (wouldn't save the account, wouldn't log in, account would disappear, etc.) I finally got that going but any time my computer goes to sleep, I have to enter my gchat login 3-4 times for each of my signed in accounts before messages will remember it and let me log in again.

Same exact problem here. This is a major bug. How does Apple miss something like this? Every time my computer goes to sleep, it wakes back up with my Jabber account disconnected and prompts me for the password.

Went thru the steps but sadly didn't fix the issue on High Sierra.

Still prompted me for the password when I restarted iChat (after entering in the password again post keychain deletion).

Also looked at the keychain again and now nothing from jabber is saved in there...

Same thing. I noticed that my passwords for my jabber account are missing from messages and internet accounts.r

I'm using messages for sms from android.

Does anyone have a recommendation for similar apps that are equal or better than messages and saves the password?

Thank you.

I just did this and did not work.

I'm not using gmail, but a jabber account to view my sms messages on android on imessage.

Do you know if it's possible to wipe my keychain entirely without losing all my files, apps, etc?

Thanks for trying Steve. For clarity, here are the steps I've tried:

- removed jabber account from internet accounts

- removed keychains with the term "jabber" in them

- restarted machine

- reset my jabber password (separate website)

- added new jabber account to "internet accounts" (sys preferences)

- open message, entered password

- quit messages

-open keychain, changed where values to "jabber". save.

- open messages, input password

- quit and reopen message...

still getting password prompt.

Arggh!

Thank you for the fix to this. It was driving several users absolutely crazy having to retype in their password for Jabber every time they turned the program on, or more annoyingly, every time it woke up from sleep.

I've experienced the same issue.

I allready deleted the accounts and created them again, but nothing helps.

Its looks like a bug .