Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?
iPhone X, iOS 11.1
Just a question, did any of you with his issue use wireless charging? When charging on a qi charger the phone gets quite warm. When reading about Samsung Galaxy S7 issues with pink line on their displays, some mentioned that it might be due to melting the glue for the flexi cable connected to the oled screen.
Photo od this Issue ?
Ok, get this, I am scheduled to get it looked at Monday. I didn’t want to restore it or anything yet so I would be sure they would see the line. So a friend has a wireless charger so I tried it out. Next thing I know the green line was gone.
My line has been gone for two days. It did come back for about an hour a few nights ago and have not seen it since. Anyone else have the line going away?? This disappears without a restart or anything.
Hi, I have the green line problem too. I did update to IOS 11.1.1 and it did not solve the problem I see a vertical green line on both sides of the screen and, depending on the angle of the light reflecting on the screen, these lines alternate from green to red. I have the Space Grey IPhone X with 256 GB of storage. This is very disappointing for a phone that, including Apple Care and applicable taxes here in Quebec, cost around $2,100 CAD...
I didn't have screen glass protector. A lot of people have the same problem:
https://www.macrumors.com/2017/11/10/iphone-x-green-line-on-display/
http://www.idownloadblog.com/2017/11/10/iphone-x-green-line/
http://www.chip.de/news/iPhone-X-Displays-defekt-Wird-der-Green-Line-Bug-fuer-Ap ple-zum-Desaster_127105028.html
I called to Apple Support but they don't see any problem :-(
Delivered on 11/15/2017 (IOS: 11.1.1)
Less than 12 hours as I unboxed and got Green line on right side of OLED right on edge.
(looks like there are many phone X’s with exact same hardware issue on exact same left side on the edge)
$1000 and unfinished product!? Is this Apple or LG with this OLED issues.
I have to return this end order another one,
back-order on X models and maybe delivered in December with same issue 😟 .
I had the green line along the right screen edge of my 256GB Verizon iPhone X.
It started two days ago but this morning it just disappeared, and the screen looks fine again.
I use a wireless charging pad from Anker to charge at night.
I was in contact with Apple Support two days ago and they requested a photo of the problem to escalate to their engineering support and they will call me back tomorrow (they said it takes 1-2 days to hear back from engineering support, but with Thanksgiving this week we moved the call to Friday). As I have AppleCare+ for the phone I expect them to exchange it and send me a new one.
For now, I’ll take it that the screen seems to have magically fixed itself. Maybe it’s a software/firmware issue that they can roll out a permanent fix for? Would beat the hassle of
exchanges.
Hey there. I received my new IPhone X on Friday. I was so excited to open it, but as soon as I turn it on, Bam! Green line down the left side. However, mine isn’t only plagued by that, half of the screen shows green when I’m on something with white or black, and the whole screen ***** when watching something very black. Does anyone else have this problem too? Also the camera quality is very poor. I don’t know what the issue is. I am going to swap it out tomorrow, just was curious if anyone else has this problem as well. Thanks!
I took my phone to the apple store today to resolve my screen issues. Long story short I ended up returning the phone, they said they could replace the phone but I would not be able to purchase apple care after the fact? Anyone know if this is actually true. I feel cheated. I spent $1200 on a phone and they were beyond rude and offered no actual recourse and let me walk out of that store without a phone at all!!!
I had the same issue 30 minutes after trying to set up my phone! I went att store to try to swap it. they told me they could not assist and only Apple is. Only 2 days old because they were closed on xmas. Today I went to the Apple store at willowbend mall, waited for 3 **** long hours and they told me that the only thing that they could do is send it in for a screen repair. I declined on the repair and asked for a swap because it’s 1000 dollar phone and only a few days old. They said they couldn’t do it and wasted my 3 hours waiting for this type of service. Crazy. I wouldn’t buy Apple product again. I had an iPhone 6 Plus and it was too slow after the iOS update, wasted my money time and patience. It’s hard to be nice when both att store and Apple failed to stand up for their product. Don’t buy this phone people, it’s not worth it.
The same issue popped up on my iPhone X this morning. Opened the phone and all the sudden I have a green line running vertically along the right edge of the screen. This is my second iPhone X with a display issue. The first phone I got had a small air bubble under the display glass and Apple replaced it. Maybe I'm a 1 in 1 million case but 2 hardware issues on 2 separate devices, seems like Apple's quality is going down the drain. Not acceptable when they want to charge $1000+ for a phone. We will see but might be my last iPhone.
I Have the same green line
iPhone X - green line
